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"Really friendly staff. I had unexpected family issues requiring my trip to be cut short, and when I reached out to the hotel staff they were very prompt in helping me find a solution Thank you for the great stay!"

"Is very nice hotel but the room is very small and the towel was old. The bed is comfortable and breakfast has good variety of choices with good service by the staff. Walking distance to concubine road. Overall is a good stay."

"This hotel is very new, and the property is in a great condition. There is a shopping center with a grocery market across the street. Staffs are very friendly and helpful. Everyone speaks English vary well in Malaysia. "

"Everything was good"

"The building was beautiful, the staff were fantastic. It’s across from a park and walkable to all the town has to offer. Small quibbles were the internet - kept going in and out, and while the breakfast was more than plentiful, the food was not kept warm. Will stay again if we’re in town. "

"It was good, cleanliness surrounding the grout of bathrooms and luggage benches needed to be wiped on general rubbing marks. The swimming pool, and general flooring/ hidden areas should be better attention to cleaning, not just glossing over - The hotel is only 5 yo, and the effort of polishing/ cleaning of public areas, or wall paints needed better protection of weather - generally maintained to good standards. Thank you."

"From the moment you arrive at The Banjaran you know that there is something special on offer. The photos do not prepare you for the beauty of the site, the mountain backdrop and lush jungle with gently weaving paths promising so much and tempting you to explore. The caves and hot springs, picture perfect pool and all day dining. The villas are perfectly presented and provide so much more than a standard room, spacious living space and private pools, balcony over the water or furnished terrace and well stocked mini bar. The vibe at Banjaran is laid back and low pressure. Long lazy delicious breakfasts and options to relax and decompress around the site, spa, sauna, pools and places to just site and watch the world go by. At the core of the Banjaran experience are the staff who are friendly, quietly efficient and always purposeful. "