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"Good location, friendly staff"

"Nice, newer hotel. In business area"

"I have stayed at Illume Taipei many times and I continue to come back whenever I need a place to stay in Taipei. The property is modern, clean and very welcoming. It is in a great area with easy transportation and close to various venues and shopping centres. Keep up the good work and I look forward to many more stays in the future."

"This is a very upscale hotel managed by JR East in a good location in Taibei. The hotel is literally across the street from two different MRT portals, making it convenient for getting around. We booked an Executive King Suite, which gave us access to the Executive Lounge. This was a nice feature; however, the reason this hotel is getting four stars and not five is because the food in the Lounge wasn't really very good. This was very surprising given the hotel's rating and the general quality of...

"The staff are very nice and helpful, we enjoyed our stayed in this hotel"

"Top class hotel. Unfortunately they had a water leak when we checked in that caused the elevators to malfunction. The staff went out of their way to limit the inconvenience as much as they could."

"Hotel is convenient, ten minutes from MRT and 7 minutes walk to night market. My room was big with both bathtub and shower stall. Would have appreciated a rack to put luggage. Nice hotel with great lobby area and free coffee/tea rooms offered throughout day"

"Clean room, helpful staff, daily cleaning with bottled water replacement. This was an excellent stay for its price. The location was also great. a short walk to the Najing Sanmin subway station, Raohe night market, and also local restaurants in the Songshan district."

"good location & kind staff! but a bit chilly in Feb. "

"Connected to the station and was very convenient. Room was spacious and bed was comfortable. View was also excellent. "

"Hotel room was spacious and comfortable. Cleaniness is too notch. Will stay there again!"

"When my credit card stopped working on the last day of the trip, Edward at the front desk gave me $300 NTD to help me get to the airport. Thanks to their kindness, I was able to make it to my flight."