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"Friendly staff, easy to check in and out of the hotel. The security deposit was 2000 per room and I didn’t know about it before booking the room. I barely had enough money when I checked in, I did receive it all back when checking out."

"Everything was excellent especially the receptionists and the staff who are very helpful, accomodating and warm. Please fix the internet issues as we didnt have a stable connection throughout our stay. Even our tv cant be used because of poor connection."

"The staff is excellent. The stay is very safe they locked the door and gate for the safety of the guests and if you get out during the night they wait for you to come back to lock the property. Kudos to Jerome and the team. Thank you guys for accommodating us with excellent manner. "

"Friendly and courteous staff, clean and fresh rooms"

"Staff are nice and always willing to help"

"It’s old but still convenient to customers. "

"Courteous, friendly and helpful staff. Place is convenient for shopping and dining. Great breakfast."

"I specifically loved the spacious rooms and location of this property."

"Had a wonderful stay at Summit Ridge! The staff were amazing—so friendly and welcoming! Check-in was smooth, and the front office team greeted us with genuine smiles. They provided helpful information about the hotel’s facilities and amenities. Since it was Holy Week, they also gave us recommendations on churches to visit around Tagaytay, which we really appreciated. The room was beautiful, and the view of Taal was the best I’ve ever seen—absolutely breathtaking! Check-out was quick and seamless. We will definitely be coming back!"