Castles in Suffolk

"Warm welcome and great service. The whole team were very friendly at all times whether on reception, serving breakfast or just passing in corridors. Lovely room - very warm but housekeeping took steps to minimise this ahead of arrival. Good breakfast choices, well prepared. "

"This was a business trip, I stayed 3 nights and enjoyed the air conditioning. During my stay they were having extensive building works carried out but I have to say it was seamless for me. I heard no noise whatsoever as it was all done whilst I was at work. The only issue was there were less car parking spaces but the work men were very accommodating as well. I literally went out one day and came back and the old restaurant had been blocked off and a new one opened. The staff were even really kind in helping me enquire about some pictures I had been admiring on the wall in the morning! All the staff were really helpful and kind and at one point a huge bus party of European tourists arrived, one member of staff was trying to sort out access and she did it so patiently making sure everyone's needs were met. I'm sure that the disruptions were difficult for the staff but it did not affect me at all. There is a lovely outside space where you can sit by the river and have a drink or a bite to eat, the Korean Chicken bites were to die for I had them three nights running. I would definitely stay here again. I am looking forward to seeing it all finished."

"Basic small room but had everything I needed. Bed TV WiFi air con and en suite bathroom."

"Nice room very clean staff pleasant but bar area in need of a bit of love snd attention. Breakfast very good but placement of things s bit odd. Why is the butter with the fresh fruit section and not by the toaster and bread and jams !? Also tea making area very congested and when busy you have to wait a very long time to access the hot water/ coffee machine. "

"Comfortable room and excellent supper in the restaurant. There were 2 of us with bikes and very kindly were allowed to store them overnight in the hotel. Excellent stopover if completing the Wolf Way bike trail. "

"I have stayed here before and found it well maintained, clean, comfortable and safe. On this visit the hotel did not disappoint either, though the bar staff left a lot to be desired, three chatting while you wait in an empty bar is not good. A big contrast to the young man on reception, welcoming, quick and efficient. Convenient for Ipswich, Felixstowe and even Bury St Edmund are a very easy drive"

"Very quirky hotel with very soac"

"Very good"

"Excellent hotel. Comfortable rooms and great showers. My one small gripe is that it would have been great if the fridge in the room had water in it - even a bottle of tap water! "