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"A wonderful location. Can hear the sea from a Seaview room. Staff are overworked but really helpful and pleasant. A wonderfully grand hotel from the olden days managing the 21st century. "

"The hotel staff were very friendly, the rooms were lovely, clean & the beds were very comfortable. On site parking & heated outdoor pool. Breakfast was very good. Overall stay was excellent. "

"Great hotel, super friendly staff, lovely swimming pool. Awesome breakfast served by fantastic waitresses who were lovely. Good sized room and excellent shower, floor a little creaky and bed slightly hard but to be expected in a property of this age. No evening meals unfortunately but plenty of local food options nearby. A little bit of noise in the morning from the coaches running their engines first thing, not excessive. Overall very happy with our stay at Laguna, nice old fashioned style hotel with plenty of character and good value "

"Beautiful pet friendly hotel with good onsite restaurant and entertainment. Staff are amazing. "

"Very relaxing overall.A bit taken back with the parking charges and the parking area very cramped "

"We recently had the pleasure of staying at the Suncliff Hotel and couldn’t be happier with the experience. From the moment we arrived, the staff made us feel genuinely welcomed — friendly, attentive, and always ready to help. The service throughout our stay was consistently excellent. The hotel’s location is perfect — just steps away from stunning coastal views and close to plenty of local attractions. It was the ideal spot to relax and explore. The rooms were comfortable and well-kept, and the overall atmosphere of the hotel was warm and inviting. Whether we were enjoying breakfast with a sea view or unwinding in the lounge, every moment felt effortless and enjoyable. If you’re looking for a seaside escape with great service and a prime location, we highly recommend the Suncliff Hotel."

"Staff are friendly. "

"We stopped from 7th July to 11th July this year 2025. We had a lovely break in the Durley Dean, its clean and tidy and the staff are first class, very friendly. Ok its dated but its Victorian. The bus stops are 200 yards away from the hotel entrance in the direction of Bournemouth and the buses are frequent to lots of local towns and resorts. We were out every day going to somewhere. Swanage, Poole, Westbourne and Christchurch. We would go again. Thank you Durley Dean"

"Very friendly staff "