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Best Western Plus The Connaught Hotel & Spa

4.0 star property
Victorian Bournemouth hotel in Bournemouth City Centre with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Connaught Hotel & Spa

Premium bedding, in-room safe, individually decorated
Reception
Terrace/patio
Fitness facility
Premium bedding, in-room safe, individually decorated

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
The price is S$122
includes taxes & fees
19 Jan - 20 Jan,2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 9.00 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 13.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 13.00 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • 16.00 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Single Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 2 Single Beds, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)

Premium bedding, in-room safe, individually decorated

Suite, 1 Double Bed, Non Smoking (Lodge)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Bathrobes
  • 23.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Garden View

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Balcony, Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking (Shower Only)

Highlights

Individually furnished
Individually decorated
Heating
HDTV
Pillow menu
Premium bedding
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

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8.2 out of 10, Very good, (679)
The price is S$93
includes taxes & fees
12 Jan - 13 Jan,2025
The Connaught Lodge
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About the area

Map
30 West Hill Road, Bournemouth, England, BH2 5PH

What's nearby

  • Bournemouth International Centre - 6 min walk
  • Bournemouth Beach - 8 min walk
  • The Square - 10 min walk
  • Bournemouth Pavillion Theatre - 11 min walk
  • Bournemouth Pier - 11 min walk

Getting around

  • Bournemouth Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 14 min drive

Restaurants

  • ‪Brasserie Blanc - Bournemouth - ‬3 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Brewhouse & Kitchen - ‬6 min walk
  • ‪Pasa Too - ‬4 min walk
  • ‪The Hop Inn - ‬1 min walk

About this property

Best Western Plus The Connaught Hotel & Spa

Upscale eco-certified hotel near Bournemouth Beach
A terrace, a garden and a hair salon are just a few of the amenities provided at Best Western Plus The Connaught Hotel & Spa. Treat yourself to a facial, a Swedish massage or a manicure/pedicure at the on-site spa. The on-site British cuisine brasserie, Blakes Brasserie, offers breakfast, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, coffee/tea in reception and laundry services
  • Free newspapers, wedding services and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 53 individually furnished rooms boast thoughtful touches such as 24-hour room service and premium bedding, in addition to amenities such as pillow menus and free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and baths or showers
  • HDTVs with digital channels
  • Electric kettles, heating and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 12:30 PM on weekends; GBP 17.50 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blakes Brasserie
  • The Gin Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,003 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 10 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Hot tub
  • Swimming pool
The following facilities are closed on Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 17.50 per person
  • Self-parking fee: GBP 10 per night
  • Late check-out fee: GBP 40.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Best Western Connaught
Best Western Connaught Bournemouth
Best Western Connaught Hotel
Best Western Plus Connaught Hotel Bournemouth
Best Western Plus Connaught Hotel
Best Western Plus Connaught Bournemouth
Best Western Plus Connaught
Best Plus The Connaught & Spa
Best Western Plus The Connaught Hotel
Best Western Plus The Connaught Hotel & Spa Hotel
Best Western Plus The Connaught Hotel & Spa Bournemouth
Best Western Plus The Connaught Hotel & Spa Hotel Bournemouth

Frequently asked questions

Does Best Western Plus The Connaught Hotel & Spa have a pool?

Yes, this property has an indoor pool. The swimming pool will be unavailable from January 6 2025 until January 10 2025 (dates subject to change).

How much does it cost to stay at Best Western Plus The Connaught Hotel & Spa?

As of 24 Dec,2024, prices found for a 1-night stay for 2 adults at Best Western Plus The Connaught Hotel & Spa on 19 Jan,2025 start from S$122.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus The Connaught Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus The Connaught Hotel & Spa?

Self-parking is available for GBP 10 per night. Limited spots are available.

What time is check-in at Best Western Plus The Connaught Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus The Connaught Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for GBP 40.00 (subject to availability).

Where is Best Western Plus The Connaught Hotel & Spa located?

Located in Bournemouth City Centre, this spa hotel is within a 10-minute walk of Bournemouth International Centre and Bournemouth Beach. Bournemouth Lower Gardens and Durley Chine Beach are also within 10 minutes.

Best Western Plus The Connaught Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 835 reviews" "
Rating 8 - Good. 347 out of 835 reviews" "
Rating 6 - Okay. 97 out of 835 reviews" "
Rating 4 - Poor. 38 out of 835 reviews" "
Rating 2 - Terrible. 12 out of 835 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Joe

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

8/10 Good

Annabel

Stayed 2 nights in Nov 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked way our issues were listened too and compensated in the end . Did not receive notification about no room service and a large party ( they did show mail but I did not receive it) so no meal that evening Humming nose room19 all-night ( air conditioner unit outside) No soap in shower Had to check we had booked breakfast (?no record) when we knew we had . No decaf coffee machine or sachets at breakfast , kind staff made us 2 coffees Staff did listen and helped
Stayed 1 night in Dec 2024

2/10 Terrible

Ros

Disliked: Cleanliness, staff & service, property conditions & facilities
I had to go to a&e to have a tetanus because I stood on their rusty nail carpet grippers!

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was great and a very good massage. Comfortable rooms and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

susan

Travelled with family
Breakfast service poor. Bedroom dreary and dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really good for the price I paid, the room was very clean, bedding and towels spotless, staff were very friendly and it was in a good location. I would stay here again for sure. Only slight negative, the shower was a little disappointing but not enough to stop me coming back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel with work, and i find the hotel very very comfy and nice
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Stayed 1 night in Sep 2024

10/10 Excellent

CM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel to relax and unwind in between traveling. Staff extremely friendly and very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only stayed one night but no problems whatsoever
Stayed 1 night in Sep 2024

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice location, friendly staff and great pool/spa
Stayed 2 nights in Sep 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Danielle

Stayed 1 night in Sep 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel looks good from the outside, and the public areas like bar and restaurant were modern and welcoming. However, that’s about where it ends, the room was a little dated, hallways scruffy and the pool and spa is need for modernisation. The steam room has a smell and is dark and dingy, the sauna is unloved. Overall I felt the hotel wasn’t overly clean, a lot of dust in areas and a general sense of lack of care. The food in restaurant however, was very good and presented well. The menu was interesting and featured nice options. At the price I paid, I wouldn’t stay again, it would need to be cheaper. £122 for a superior room where the toilet fan was noisy and the floor creaked, the bed hard and the bathroom shower with black marks, is a little overpriced. There are other options in the town at a similar price for better quality.
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mixed feelings about this hotel
Staff were very friendly & helpful. Unfortunately the fan made a loud noise and when upstairs room had a shower, our bathroom ceiling leaked. The toilet flush knob came off. I was surprised there were no toilets in pool area/changing rooms and one of the lockers are our pound coin.
Stayed 1 night in Sep 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel/poor hotels.com rewards scheme!
Stayed at this hotel many times in the past & very happy with everything it has to offer. Great location, good food, staff & amenities. My only issue is with the hotels.com rewards scheme I booked with definitely poor to say the least. Although I will be staying with this hotel in the future but booking direct!
Stayed 1 night in Sep 2024

6/10 Okay

Raymond

Liked: Amenities
We had an enjoyable stay. We feel the bedrooms bathroom & general areas needs a revamp & brightning up. The breakfast tea/coffee help yourself didn’t enjoy. The last time we were there you were served at your table.The staff in the restaurant were excellent as was the food. Suggestion maybe change menu more often in restaurant.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel is one of the more modern hotels in Bournemouth. The hotel is clean and the staff were very friendly & helpful. The spa facilities are really nice and relaxing. We will be returning
Stayed 2 nights in Aug 2024

6/10 Okay

James

Liked: Cleanliness, amenities
Have stayed at this hotel many times previously but was disappointed this time. Breakfast setup has changed since last visit- fewer staff- slow to replace items that had run out- a little chaotic. Swimming pool still a positive and hotel is generally clean. Rooms and building generally could do with updating
Stayed 2 nights in Aug 2024

6/10 Okay

simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Yetunde

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024