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Hôtel Mercure Strasbourg Centre Gare

4.0 star property
Pet-friendly Strasbourg hotel connected to the convention centre, steps from Train Station Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Mercure Strasbourg Centre Gare

Exterior
Exterior
Exterior
In-room safe, desk, blackout curtains, soundproofing
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
The price is S$357
includes taxes & fees
15 Dec - 16 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Blackout curtains
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
TV
Blackout curtains
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel des Vosges, BW Premier Collection

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (338)
The price is S$295
includes taxes & fees
25 Nov - 26 Nov
Hotel des Vosges, BW Premier Collection
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About the area

Map
14-15 Place De La Gare, Strasbourg, Bas-Rhin, 67000

What's nearby

  • Train Station Square - 2 min walk - 0.2 km
  • Galeries Lafayette - 10 min walk - 0.9 km
  • Place Kléber - 11 min walk - 0.9 km
  • Strasbourg Christmas Market - 15 min walk - 1.3 km
  • Strasbourg Cathedral - 16 min walk - 1.4 km

Getting around

  • Strasbourg Station - 2 min walk
  • Gare Centrale Tram Station - 2 min walk
  • Strasbourg (SXB-Strasbourg Intl.) - 23 min drive

Restaurants

  • ‪Burger King - ‬3 min walk
  • ‪La Croissanterie - ‬2 min walk
  • ‪Boulangerie DURRENBERGER - ‬4 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪La Potence - ‬2 min walk

About this property

Hôtel Mercure Strasbourg Centre Gare

Upscale hotel near Train Station Square
Located close to Place Kléber and Galeries Lafayette, Hôtel Mercure Strasbourg Centre Gare provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), an electric car charging station and express check-out
  • Express check-in, a vegetable garden and a 24-hour front desk
  • Concierge services, luggage storage and a lift
Room features
All 68 rooms offer comforts such as air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with satellite channels
  • Free infant beds, coffee/tea makers and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18.50 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (94 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 9 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18.5 per person
  • Pet fee: EUR 9 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Gare Centrale Strasbourg
Mercure Gare Centrale
Mercure Gare Centrale Hotel
Mercure Gare Centrale Hotel Strasbourg
Mercure Gare Centrale Strasbourg
Mercure Gare Strasbourg
Mercure Strasbourg Gare Centrale
Strasbourg Gare Centrale
Strasbourg Mercure Gare
Strasbourg Mercure Gare Centrale
Hôtel Mercure Strasbourg Centre Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Gare
Mercure Strasbourg Centre Gare
Hôtel Mercure Strasbourg Centre Gare Hotel
Hôtel Mercure Strasbourg Centre Gare Strasbourg
Hôtel Mercure Strasbourg Centre Gare Hotel Strasbourg

Frequently asked questions

Is Hôtel Mercure Strasbourg Centre Gare pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 9 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hôtel Mercure Strasbourg Centre Gare?

As of 24 Nov,2024, prices found for a 1-night stay for 2 adults at Hôtel Mercure Strasbourg Centre Gare on 15 Dec,2024 start from S$356.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hôtel Mercure Strasbourg Centre Gare?

This property doesn't offer parking.

What time is check-in at Hôtel Mercure Strasbourg Centre Gare?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hôtel Mercure Strasbourg Centre Gare?

Checkout is at 11:00 AM.

Where is Hôtel Mercure Strasbourg Centre Gare located?

Located in Quartier de la Gare, this hotel is within a 10-minute walk of Train Station Square and Galeries Lafayette. Place Kléber and Strasbourg Cathedral are also within 1 mi (2 km). Gare Centrale Tram Station and Faubourg National Tram Station are within a 5-minute walk.

Hôtel Mercure Strasbourg Centre Gare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 273 reviews" "
Rating 8 - Good. 139 out of 273 reviews" "
Rating 6 - Okay. 47 out of 273 reviews" "
Rating 4 - Poor. 11 out of 273 reviews" "
Rating 2 - Terrible. 5 out of 273 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dominique

Stayed 1 night in Nov 2023

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and welcoming.
Stayed 1 night in Sep 2023

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Alexander

Disliked: Property conditions & facilities
Rooms pretty tired, parking difficult
Stayed 1 night in Jul 2022

8/10 Good

Bob

Stayed 1 night in May 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great hotel…
Mercure is a wonderful hotel. The location is awesome. Very close to the train station as well as the old town. We love Strasbourg at Christmas time.
Stayed 2 nights in Dec 2021

10/10 Excellent

URI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

jerome c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near train station
I wanted to be near the train station and this worked well. Comfortable room and good breakfast. Best thing is they let me check in at noon instead of waiting. This is a good way for Accor to keep customers happy.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

alfonso

Travelled with family
Liked: Cleanliness, staff & service
Small old fashioned room. Low end of mercure standard
Stayed 1 night in Dec 2019

8/10 Good

Stephen

Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The location was great and it is in a beautiful city. However, fighting and what sounded to be an intoxicated man yelling and screaming outside of my room at 11.15pm was not something I would expect in a Mercure. It was not managed as it continued. The staff were not warm nor friendly, I expected more! The towels were worn through and had holes in them.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Valerie, Colorado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to Gare de Strasbourg and prime location for Christmas markets. Very accommodating staff. Even had fruit and candy canes at desk. Charlotte was very sweet! As was Valerie! I would definitely stay again! Had a room looking over the square in front of the Gare De Strasbourg where we enjoyed a take out dinner and a bottle of wine. Just the best welcome!
Stayed 1 night in Nov 2018

8/10 Good

Clemens

Friendly hotel in good location. Could need a refurbishment of the rooms though.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Comfortable and Convenient
I had a one night stay for a business trip and the hotel is very convenient for the central rail station and a reasonably short walk from the old town. There are plenty of shops, cafe's and restaurants in the area. The check-in was very smooth and the staff seem very friendly and welcoming. Breakfast had a good selection of hot and cold food to choose from. The room was comfortable if a little dated. One great feature in my room were sliding screens which cover the windows effectively blocking noise and light. Overall a pleasant stay and I would stay at the Mercure Centre Gare again if I return to Strasbourg.
Stayed 1 night in Nov 2018

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my needs
I had a 6 AM train from the Strasbourg Central Rail Station so I was looking for convenience and nearness to train station. The hotel was right across the street. Even though it faced to train station theroom was quiet. The staff was helpful and directed me to nearby restaurants and gave me an umbrella while it was raining out. Like most French hotels the room was small but it fit the bill perfectly for my needs.
Stayed 1 night in Oct 2018

8/10 Good

Brian, Nice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for 5he station. Just a short walk across the road.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was a nice place and good location with clean rooms.
Stayed 1 night in Jul 2018

6/10 Okay

Margene

Disliked: Room comfort
Old and tired!
Some Mercure hotels are very nice but this one left alot to be desired. The twin beds were wore out and so was the carpet that was heavily stained. The best part about this hotel was it's close proximity to the train station.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only the one night stay before onward journey but excellent location and perfect all round. Great value. Excellent breakfast - far surpasses those offered by competitors. Would definitely visit again. Thank you.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Better than average, fresh, near the station
The room was tiny, but with a very comfortable big double bed with very nice linens. Some rooms face onto interior atrium, with light-diffusing blinds. I had thought this was a disadvantage, but there was little noise and it actually improved air circulation. There was decent air conditioning or air cooling, which was appreciated. Breakfast buffet is a bit nicer than usual, if not enormous -- cereals, choice of fresh breads, a local specialty cake, and good selection of coffees/teas, some fruit, juice, etc. Location is great if you're coming/going by train. There is no real ''ambiance'' but bathroom was clean with plenty of shelf space, bed comfy, I slept well -- and the room service tarte flambee was one of the best I've tasted. So -- pricey, because Strasbourg is when full -- but decent.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Mercury- Strasbourg
The hotel room was small but comfortable & quiet. The lobby was small & dark with few amenities. The hotel is showing its age with worn carpets & dark color scheme. Staff was friendly but could not give advice or directions on restaurants, sightseeing , etc. They did provide a map & we located the visitor center in town. Location was good for proximity to train & walking.
Stayed 2 nights in May 2017