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Castillo Real Resort Hotel

3.0 star property
Art Deco hotel with steam room and 24-hour front desk

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Outdoor pool
Lobby lounge
Sauna
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is S$205
Price available on 03/11/2024
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Room options

Available filters for rooms
Showing 13 of 13 rooms

Standard Room, 1 King Bed, Accessible, Pool View

Highlights

Patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

Highlights

Patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from property
Guy Harvey Resort on St Augustine Beach
Pool
Pet-friendly
Parking included
Free WiFi
8.6 out of 10, Excellent, (2210)
The price is S$197
includes taxes & fees
17 Nov - 18 Nov
Guy Harvey Resort on St Augustine Beach

About the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080

What's nearby

  • St. Augustine Beach - 2 min walk
  • St. Johns County Ocean Pier - 9 min walk
  • Anastasia State Park - 5 min drive
  • St. Augustine Lighthouse & Maritime Museum - 6 min drive
  • St. George Street - 10 min drive

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Salt Life Food Shack - ‬11 min walk
  • ‪Sunset Grille - ‬5 min walk
  • ‪The Tides Oyster Co. & Grill - ‬5 min walk

About this property

Castillo Real Resort Hotel

Hotel near St. Augustine Beach
Castillo Real Resort Hotel provides amenities, such as a steam room and a hot tub. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self-parking (surcharge) and express check-out
  • Laundry services, a 24-hour front desk and smoke-free property
  • Multilingual staff, a lift and tour/ticket information
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 60 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi. Guest reviews speak positively of the cleanliness, size rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and hairdryers
  • 32-inch flat-screen TVs with premium channels and DVD players
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 10:30 AM for a fee: USD 7 to 9 for adults and USD 7 to 9 for children

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 July 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 9 for adults and USD 7 to 9 for children
  • Uncovered self-parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Frequently asked questions

Does Castillo Real Resort Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Castillo Real Resort Hotel?

As of 2 Nov,2024, prices found for a 1-night stay for 2 adults at Castillo Real Resort Hotel on 3 Nov,2024 start from S$204.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Castillo Real Resort Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Castillo Real Resort Hotel?

Self-parking is available for USD 10.65 per day.

What time is check-in at Castillo Real Resort Hotel?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Castillo Real Resort Hotel?

Checkout is at 11 AM.

Where is Castillo Real Resort Hotel located?

Situated by the ocean, this hotel is within 1 mi (2 km) of St. Johns County Ocean Pier and St. Augustine Beach. Fiesta Falls Mini-Golf and Matanzas River are also within 2 miles (3 km).

Castillo Real Resort Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 128 out of 1003 reviews" "
Rating 4 - Poor. 58 out of 1003 reviews" "
Rating 2 - Terrible. 46 out of 1003 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

richard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, amenities
The fact that customers have to pay for parking in the hotel parking that’s not even gated is quite ridiculous. I’ve been staying at hotels every year on vacations for 20 years now and have never heard of hotels charging for parking. Also when checking in, it would be nice to be greeted with an employee that makes you feel welcome and not like you’re in court paying for a citation of some sort. Employees like that will push customers away. This stay was not worth the cost. Room was clean. Shower was better than most. A bath tub would have been nice. Breakfast was not available as advertised.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique look of the hotel and how friendly and accommodating the staff was.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the lobby. THe atmosphere of the room is "cold". We did not have any transportation we could not go anywhere to get food. An unexpected fasting situation. Really not your fault. Liked the ocean view.
Stayed 2 nights in Oct 2024

6/10 Okay

Julio

Travelled with partner
Liked: Staff & service
I ordered a single king bed and got single king and twin bed. Horrible view. Pool fountain was off. Theyre under construction so i was awakened early
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Wait till the renovations are done!! Kinda messy right now. Also they removed all the hot tubs!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is no longer in the hotel and they now charge a daily parking fee of $10.
Stayed 1 night in Oct 2024

10/10 Excellent

DINA

Stayed 2 nights in Sep 2024

6/10 Okay

Joey

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

laura

Disliked: Cleanliness, property conditions & facilities
Theres no restaurant, the entry doors are broken, leaving you to use use the side door thats never locked. Our 1st room had sand on floors, no towels & partial hygiene products. Lighting is terrible, no vending other than by pool, pool towels are thin, small & flimsy. The door to bathrooms obstruct the sink area & theres not a single shelf in the showers to put products on. Not even a soap dish. Rhonda, the employee on our 2nd night was very good & helpful tho. She's the best thing the hotel offers.
Stayed 2 nights in Sep 2024

8/10 Good

Sandy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Will come stay again once the remodel has been completed!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to Rhonda who took especially good care of us upon check in. We look forward to the updates and will be back again next year.
Stayed 2 nights in Sep 2024

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a dead area for cell signals. I couldn't use my hot spot. The hotel did not have internet for almost 3 days. I work remotely so I had to leave my room to work. It is a small and very quiet hotel. It charges a daily parking fee but they are not responsible if anything happens to your car. It is not worth paying full price.
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
The property restaurant is closed/under renovation, (as is much of the hotel), the hot tub didn't work and they immediately charged you per day for parking at check in. Night staff said they'd get someone in morning to look at hot tub. Spoke to day manager next day and they had no pass down of the issue and said they'd also have someone fix it but it was never fixed over the entire weekend. Has potential to be a nice hotel but is poorly run.
Stayed 2 nights in Sep 2024

6/10 Okay

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was overall pleased with the hotel. However, I was disappointed that the breakfast that was supposed to be included is not actually included because the restaurant is closed. Also, there was only decaf coffee in my room. It was too late to swap it out when I realized it close to checkout time. The amount spent for the one night stay should have included the breakfast that was Advertised as included.
Stayed 1 night in Sep 2024

10/10 Excellent

Travis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay clean, quiet very nice.
Stayed 2 nights in Aug 2024

8/10 Good

TARA

Travelled with family
Liked: Cleanliness, staff & service
The property is undergoing restoration and renovation. A few minor inconveniences during our stay. We are looking forward to seeing the improvements when completed!
Stayed 1 night in Aug 2024

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Mike

Liked: Staff & service
Our stay in the executive suite was below average overall. While the room was spacious, it was clearly worn with heavily used furniture that’s in need of an update. The cleanliness of the room could have been better, as it didn’t feel as fresh as we’d hoped. The front desk staff, however, was incredibly friendly and helpful, which made a positive impression. Unfortunately, the on-site restaurant was closed during our stay, which was disappointing. Additionally, be warned—parking on the property comes with a $10 fee, which we weren’t expecting. Overall, an okay experience, but improvements to the rooms, better communication about the restaurant closure, and transparency about parking fees would go a long way.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My stay at Castillo Real was a disaster. The hotel is under construction, but this crucial detail was buried in the fine print on Expedia, and their website gave no proper warning. My "Executive Queen Suite" turned out to be a standard queen room with none of the promised amenities—no separate rooms or ocean view, just a city view and a space that felt like a construction zone. The website misleadingly featured photos of a luxurious tub, but my room had an unfinished shower with no space for soap, no full-length mirror, no towel racks, and nearly bare walls. When I asked the reception, I was told my room was still under renovation—something they never disclosed during booking. Housekeeping was by request only, which would have been acceptable if it were the only issue. However, being charged $500 for a room that was incomplete and not as advertised is outrageous. The hotel's response was to waive a $20 parking fee as compensation, which felt like a joke. After complaining via Expedia, I was refunded only $50—far from enough for such a disappointing experience.
Stayed 2 nights in Aug 2024

8/10 Good

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lori the evening manager went out of her way to accommodate me and my wife. She was awesome!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service
I thought this was an excellent choice based on overall appeal, beach access and proximity to restaurants, morning/evening strolls. Although the property is under construction, this was still a very nice stay for the price. The room was very spacious and clean. A few minor "must haves" would be shower caddy or shelving. There was nothing to hold soap, shampoo, etc. With such large rooms, a loveseat or lounger. The location makes up for the construction in my opinion and I will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was great. Room was great. Location was great. But parking was tight. Hardly an extra space.
Stayed 2 nights in Aug 2024