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"The property was spacious, clean and well managed. Kudos to Lauren D (Front Desk Mgr) for sending sincere welcoming messages. She remarked that she recollected who I was when we met as I checked-out - that's meaningful Customer Service. Kudos to Shane and Annmarie (Front Desk) for their professionalism, assistance and humor during check-in. Kudos to Anthony, the lone Bartender, for patiently and deftly managing a full bar late at night."

"Staff was very friendly and rooms were very clean an up dated. Plus the free breakfast was great !!!"

"When I checked and got to my room, I immediately saw I was given the wrong room. I had reserved an accessible room with roll in shower. I called the front desk and they told me to wait and they would being me keys to the correct room. I usually verify my room type at check in, but this time I did not verify. Mistakes are forgivable, and they quickly and professionally fixed it. Hours later as I was walking across the lobby, staff asked if my room met my needs. Room was spacious. Bathroom very accessible. Will likely stay at this hotel again."

"We stayed at the Omni for a wedding. Every event was spectacular and the hotel and staff themselves were great. Stephanie greeted us on the first day with a big smile and amazing customer service. When visiting Pittsburgh in the future, The Omni will certainly be our spot!"

"Great"

"It was a great stay!"

"Lovely hotel"

"One of my favorites! Always clean and comfortable Great bar/restaurant. "

"Location was perfect - we saw the Tampa Bay vs Steelers game and did a city tour. Good times!!!"