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"The property felt new, safe, clean. The front desk staff was friendly. They were smiling. The cleaning staff was helpful."

"Everyone was nice. Hotel was overall clean. Free cookies 24/7. Had to pay for food/snack and go. Elevators weren’t always working properly. "

"The room service was.horrible for a top notch hotel"

"We had a great stay at the Omni! The hotel was clean and in a very convenient location. Self-parking was simple, just a few steps away in the garage. We did have an issue with the iron not getting hot, but when we called the front desk, they immediately brought up a new one. We also requested a refrigerator since the room didn’t include one, and they brought it up quickly and let us keep it for our entire stay, which was a huge plus. Another big highlight was that they allowed us to check in early when our flight arrived ahead of schedule. That level of flexibility and customer service made a big difference. Overall, a great experience—we’d definitely stay here again!"

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"It was a nice hotel "

"This is our hotel for my every 6 month Dr visit. We love the valet, and the hotel is so nice. Usually love the bar, but it was a little war"

"Beautiful hotel, very clean. Loved the valet parking. The pool and bar area were a plus. Definitely will be staying here again when returning to Houston. "

"Loved the staff. Convenient to nrg"