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The Wood Family Retreat

3.5 star property
Hotel in Siem Reap with full-service spa and free breakfast

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Photo gallery for The Wood Family Retreat

Interior entrance
Interior
3 bedrooms, minibar, in-room safe, desk
3 bedrooms, minibar, in-room safe, desk
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Free airport shuttle
  • Bar
  • Pet-friendly
  • Breakfast included
  • Pool
  • Spa

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Double Room, Pool View

3 bedrooms, minibar, in-room safe, desk

Family Double Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Fan
3 bedrooms
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Bungalow, Pool View

3 bedrooms, minibar, in-room safe, desk

Family Bungalow, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
3 bedrooms
Fan
Hairdryer
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Twin Room, Pool View

3 bedrooms, minibar, in-room safe, desk

Family Twin Room, Pool View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Fan
3 bedrooms
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds
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About the area

Map
Veal, Chreav, Siem Reap, Siem Reap, 17252

What's nearby

  • Pub Street - 5 min drive - 3.8 km
  • Old Market Area - 5 min drive - 3.8 km
  • Angkor Night Market - 5 min drive - 4.2 km
  • Siem Reap Royal Residence - 6 min drive - 4.6 km
  • Angkor Wat - 14 min drive - 11.0 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive

Restaurants

  • ‪Tavern - ‬15 min walk
  • ‪Cuisine Wat Damnak - ‬5 min drive
  • ‪Street 27 Restaurant - ‬4 min drive
  • ‪Chocolate Gardens - ‬3 min drive
  • ‪Urban Tree Hut - ‬4 min drive

About this property

The Wood Family Retreat

Hotel near Pub Street
You can look forward to free continental breakfast, a free return airport shuttle and a poolside bar at The Wood Family Retreat. Take some time to relax at the on-site spa. The on-site local cuisine restaurant, Retreat, offers breakfast, lunch and dinner. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • A 24-hour front desk, massage treatment rooms and smoke-free property
Room features
All guest rooms at The Wood Family Retreat offer comforts, such as free international calls and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas.
Other amenities include:
  • Heating and fans
  • Showers, bidets and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas and children's slippers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour free return airport shuttle at scheduled times and on request

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Retreat

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Fan
  • Free international calls
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 6:00 AM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Property is also known as

The Wood Family Retreat Hotel
The Wood Family Retreat Siem Reap
The Wood Family Retreat Hotel Siem Reap

Frequently asked questions

Does The Wood Family Retreat have a pool?

Yes, this property has an outdoor pool.

Is The Wood Family Retreat pet-friendly?

Yes, pets are allowed at this property.

How much is parking at The Wood Family Retreat?

There is free parking nearby.

What time is check-in at The Wood Family Retreat?

Check-in start time: 6:00 AM; check-in end time: midnight.

What time is check-out at The Wood Family Retreat?

Checkout is at noon.

Does The Wood Family Retreat provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is The Wood Family Retreat located?

Located in the heart of Siem Reap, this spa hotel is within 1 mile (2 km) of Angkor Wat Putt and Eric & Thierry Stocker. Wat Damnak and Wat Dam Nak are also within 3 miles (5 km).

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The Wood Family Retreat Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place to traveling,

The hotel is new it’s very bigger room and nice swimming pool, good breakfast, only 2.3 km from pup street but get easy the hotel arrange tuk tuk to center take only 10 minutes, Staff very friendly, I recommend this hotel for other traveling,
Stayed 1 night in Dec 2019

2/10 Terrible

Expedi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do never book this hotel!!!

The worst place. All the photos must be taken just after it opens. Nothing looks like the picture. Beyond the place is run down, charging for swimming pool usage our booking was not honoured. First want to charge as again even we paid already at Hotel.com. Happen to other guests as well. Then I wanted the hotel manager to sort this out with hotel.com and she didn't even pick up the phone when hotel.com called. Worst nightmare in 20 years of traveling.
Stayed 3 nights in Apr 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel notifies me that there is no room until the day of check-in and asks me to cancel the reservation，help Me check cancel already?
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy bungalows and friendly staff

A very nice place to stay with cozy bungalows and friendly staff. They are able to arrange tours and transportation at reasonable rates, and as a relatively new business are trying to make a good name by doing their best in all areas. The restaurant food was very nice, including the breakfast provided each day and it is set in a nice garden which is a treat after the dust and heat around the city.
Stayed 4 nights in Jan 2020