Shimba Hills National Reserve Holiday Rentals

"Friendliness and helpfulness of the staff was amazing. "

"Was a pleasant stay. Just wish our air worked the first night. We did get switched the 2nd night to a nicer room with air. "

"A perfect escape. All inclusive with a wide variety of fresh food and drinks. Friendly staff. Beautiful sun rises and idyllic setting."

"Good hotel and food was good staff friendly "

"We spent one night at this hotel before the safari trip. We were given a better room. Overall impression very positive. "

"The hotel offers excellent amenities, including a stunning multi-level swimming pool. The rooms are charming and traditionally designed, though the bathrooms and floors could use more attention to cleanliness. Both dinner and breakfast were delicious. Overall, it's a fantastic place to stay."

"All the staff were professional, polite and very graceful. The front desk ,the bar service and the dining staff both for breakfast and dinner were friendly and very personable. I appreciated that they moved us to a suite (to accommodate one more person ) and upon welcoming me us there was a sign at the main entrance with my family’s name and our USA flag welcoming us. That was quite surprising and a great touch. Will definitely recommend and stay again. Best PEREZ/ USA"

"My wife and I, along with our 10-month-old baby, had the pleasure of staying at Southern Palms in Mombasa in September 2024, and it was an absolutely delightful experience. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. We were made to feel right at home from the moment we arrived. The food at the resort was nothing short of amazing – we truly could spend the entire day indulging in the variety of delicious offerings. We would like to acknowledge the incredible staff who made our stay extra special: - John (porter) for his cheerful welcome and helpful nature. - Walter in the buffet restaurant, who went above and beyond to ensure our baby was comfortable and happy during meal times. - Rodgers for his friendly greetings every evening at dinner. - Winnie for taking the time to play with our baby and keeping him entertained, adding a personal touch to every meal. - Defence, whom we have a special thanks for. She made sure all of our baby’s meals were prepared exactly as needed with fresh ingredients, showing genuine care for his well-being. - Elias for his warm hospitality at the restaurant. - Katherine for her bubbly personality and always having fresh fruit ready for our baby. - Sande from housekeeping, who was incredibly attentive and made sure we had everything we needed for a comfortable stay. - Benjamin for helping us with beach beds and providing such friendly service"

"I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not. "