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Hotel Sapphire

3.5 star property
Hotel in Mombasa with 24-hour front desk and outdoor pool

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sapphire

Terrace/patio
Front of property
Terrace/patio
In-room safe, desk, free cots/infant beds, rollaway beds
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is S$121
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

In-room safe, desk, free cots/infant beds, rollaway beds

Superior Double Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

In-room safe, desk, free cots/infant beds, rollaway beds

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Satellite channels
Desk
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed

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includes taxes & fees
25 Nov - 26 Nov
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About the area

Map
Mwembe Tayari Road, Mombasa

What's nearby

  • Mombasa Island - 2 min walk - 0.2 km
  • Shree Cutch Satsang Swaminarayan Temple - 3 min walk - 0.3 km
  • Fort Jesus - 3 min drive - 2.7 km
  • Mombasa Marine National Park - 6 min drive - 5.7 km
  • Nyali Beach - 24 min drive - 9.6 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 21 min drive

Restaurants

  • ‪Mackinon Market (Markiti) - ‬12 min walk
  • ‪Blue Room Restaurant and Ice Cream Parlour - ‬12 min walk
  • ‪Mubins Cafe - ‬6 min walk
  • ‪Perfect Pizza, Digo Rd Mombasa - ‬11 min walk
  • ‪Valencia Inn - ‬7 min walk

About this property

Hotel Sapphire

Property highlights
At Hotel Sapphire, you can look forward to a terrace, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and luggage storage
  • Smoke-free property, a 24-hour front desk and a front desk safe
  • Guest reviews say good things about the overall condition
Room features
All 56 rooms boast comforts such as air conditioning and separate sitting areas, in addition to perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas and daily housekeeping

Languages

English, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Hotel Sapphire Mombasa
Sapphire Mombasa
Hotel Sapphire Hotel
Hotel Sapphire Mombasa
Hotel Sapphire Hotel Mombasa

Frequently asked questions

Does Hotel Sapphire have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Sapphire?

As of 22 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Sapphire on 23 Nov,2024 start from S$120.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Sapphire pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sapphire?

Self-parking is free at this property.

What time is check-in at Hotel Sapphire?

Check-in start time: noon; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Sapphire?

Checkout is at 10 AM.

Where is Hotel Sapphire located?

Situated in Mombasa, this hotel is steps away from Mombasa Island, Sikh Temple and Shree Cutch Satsang Swaminarayan Temple. Two Tusks and Jain Temple are also within 15 minutes.

Hotel Sapphire Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 27 reviews" "
Rating 8 - Good. 8 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

YVONNE

Business traveller
Liked: Amenities
Good service
Stayed 2 nights in Oct 2024

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, amenities
I was very happy to be back at the Sapphire. Room condition and surrounding area may disappoint some western travelers. Staff and service will not.
Stayed 1 night in Sep 2024

10/10 Excellent

Samina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 1 night in May 2024

8/10 Good

MOHAMED KASSIM

Stayed 8 nights in Mar 2024

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Music from the restaurant went on until midnight. Air conditioning didn't work in one of our first rooms. Room service brought up a bottle of Coke, but no bottle opener. Food ordered through room service was mediocre. The single best thing about our stay was the staff. They were very accommodating and kind.
Stayed 1 night in Feb 2024

10/10 Excellent

Florence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Hans Evan Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordability, very friendly and helpful staff, good food and good proximity of the hotel to several important places in Mombasa. Most definitely staying at Sapphire Hotel the next time am in Mombasa.
Stayed 2 nights in Dec 2023

10/10 Excellent

Josephus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend this property
Stayed 1 night in Jan 2024

6/10 Okay

Colin

Liked: Cleanliness
Disliked: Staff & service
Disappointed. This hotel could be so good.
After arriving and checking in, we ordered a meal in the dining room by the swimming pool as a couple with 4 children. We ordered 2 sandwiches and 2 pizzas for the children to share. It took nearly 2 hours for the food to arrive!!! Very poor service for such a simple meal from the menu. The room was well appointed and comfortable. We booked 2 packet breakfasts as we were due to leave the hotel at 5:30am. We were so disappointed... 3 small slices of watermelon and some warm flatbread. Nothing else - not even a drink. The worst packed breakfast ever...!!!
Stayed 1 night in Dec 2023

6/10 Okay

Dathan, Kampala

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel was nice but they didnt have WIFI on 7th floor. I struggled for a whole week of stay without internet. I asked for a room swap and it was denied. Staff dont provide feedback and you must follow up on your requests severally before they addressed. The towels are old and some are worn out.
Stayed 7 nights in Nov 2023

10/10 Excellent

Laura-

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. We thoroughly enjoyed the room, pool and service from staff. They were very helpful and ordered us a taxi for the trip back to the airport. A staff member also volunteered to assist us with getting change for a tuk tuk. Would stay here again.
Stayed 2 nights in Sep 2023

8/10 Good

Ricky

Liked: Cleanliness, staff & service
Not bad but nothing to write home about
It's a decent place to stay. Room is noisey but staff are friendly and helpful. Room service quite good. Buffet breakfast quite good too (though only instant coffee). Do not disturb sign ignored by staff and woke us.
Stayed 1 night in Sep 2023

10/10 Excellent

Janilia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and accommodation was beautiful. The staff were amazing and incredible helpful. Thank you Gilbert for being so kind and for making my visit to Mombasa wonderful.

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Michael O

Liked: Staff & service, room comfort
Decent Hotel in central Mombasa
A decent hotel in a good location- close to city center. Staff were friendly and helpful. Every amenity in the room was working.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Bathrooms were clean. However bed and pillows need improvement. They are not very comfortable.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and convenient for our purposes, room was spacious. The staff was very nice and helpful. The only things I didn't like were there was no coffee service available in the room, and the kitchen service in the restaurant was incredibly slow, just as it had been in the hotel in Kisumu the week before. It took a minimum of two hours to order and eat as a result, which Is just not acceptable. Sometimes hard to find a server during the process. But they were very nice and friendly anyway.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

KASSIMmahatay

Liked: Cleanliness, staff & service, property conditions & facilities
the property is in the city in a quite place and the staff are really nice well worth its money i stayed there for 5 nights and it was really nice will visit again you no the let me stay till 1.00pm when i was sapouse to leave at 10.in the morning and they did not even charge me for it and i really appreciated that will recommend hotel sapphire to any one kassim
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 9 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

Radoslav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 5 nights in Oct 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Un séjour de 2 jours au Saphire Hôtel fantastique avec une équipe très a l écoute et accueillante ! Je recommande cet hôtel ! A 2 days stay in this hotel with a very welcoming team . I highly recommend this hotel ! Special thanks to Emily who organized a birthday welcome danse with a cake on my first day ! Thank you again !
Stayed 1 night in Aug 2023