Shalbourne Hotels from S$60

"the Gray Manor Hotel and Wedding Venue: We got our room and after going into the room finding out the cleaners had not been in there. All the bed sheets and pillows were stained and there was hair all over the place. I went back to the reception to complain, and a man came out in his bathrobe with no shoes on and his chest hanging out; he had clearly just gotten out of bed. He eventually gave me another room, but this one was just as bad, with lipstick stains all over the headboard and a filthy bathroom. The rest of the night was an absolute disaster. There was a huge vibration noise coming from the taps and a constant beeping noise coming from the hallway that made it impossible to sleep. This place was a total nightmare and definitely not what you would expect from a hotel and wedding venue. I would not recommend staying here."

"Hotel was lovely, the rooms were a good size, modern and clean. The staff were really nice and hotel is very child friendly. Our room was ready for check in as soon as we got there. Definitely would return "

"Good location"

"We had a lovely time at our stay. Friendly staff and comfortable. We would go back again."

"Decent rooms, pleasant staff, average breakfast. "

"The main bedroom was okay, other than not being able to open a window. The shower room however was very poor. There was a strong sewage smell coming from the bathroom, which we reported. The shower tray flooded while showing, and there was mould around the door frame which I expect was a result of the damp and odours. The staff were pleasant and the breakfast was good. Parking was easy at the nearby Shepperd Street and easily organised at checkin. "

"Good breakfast "

"Very convenient for Oxford"

"Very friendly front of house staff. Hotel and spa a little rundown. Hot stone massage was amazing. The hotel do a lunch/bar menu that consist of sandwiches and baguettes from 12 till 5 everyday. However the biggest let down was that the chef had " closed the kitchen" because he wasn't prepared for valentine's day dinners and refused to make me something. I was there on a two night stay so lunch was something I definitely needed. I had to complain a lot and it took The front of house manager a lot to persuade the chef to make me something, but all he would offer was a very basic egg sandwich. This was very disappointing. "