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Hotel Okura JR Huis Ten Bosch

4.0 star property
Hotel with 4 restaurants, near Huis Ten Bosch

Choose dates to view prices

Photo gallery for Hotel Okura JR Huis Ten Bosch

Exterior
Daily buffet breakfast for a fee
1 bedroom, premium bedding, down duvets, desk
Lobby
1 bedroom, premium bedding, down duvets, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Air conditioning
The current price is S$143
9 Jul - 10 Jul

Room options

Available filters for rooms
Showing 40 of 40 rooms

View all photos for Premium Twin Room Park View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Premium Twin Room Park View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Run Of The House 2 People

1 bedroom, premium bedding, down duvets, desk

Run Of The House 2 People

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese Western Room, Non Smoking (Up to 6 pax. Futons provided for 3-5 pax, extra bed for 6 pax)

1 bedroom, premium bedding, down duvets, desk

Japanese Western Room, Non Smoking (Up to 6 pax. Futons provided for 3-5 pax, extra bed for 6 pax)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 8
  • 2 Large Single Beds, 1 Single Murphy Bed and 3 Single Futons

View all photos for Superior Semi Double Room, Station View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Superior Semi Double Room, Station View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Standard Twin Room, Non Smoking, Park View

1 bedroom, premium bedding, down duvets, desk

Standard Twin Room, Non Smoking, Park View

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Superior Hollywood Twin Park View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Superior Hollywood Twin Park View, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • Park view
  • Sleeps 4
  • 2 Single Beds

View all photos for Crown Suite Room, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Crown Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Blackout curtains
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Park View Fourth, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Park View Fourth, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 38 sq m
  • Park view
  • Sleeps 6
  • 2 Single Beds and 2 Single Murphy Beds

View all photos for Superior Twin Room, Non Smoking (Station View)

1 bedroom, premium bedding, down duvets, desk

Superior Twin Room, Non Smoking (Station View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 28 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking, Park View

1 bedroom, premium bedding, down duvets, desk

Superior Twin Room, Non Smoking, Park View

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 28 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Run Of The House 1 Person

1 bedroom, premium bedding, down duvets, desk

Run Of The House 1 Person

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Single Bed

View all photos for Run Of The House 4 People

1 bedroom, premium bedding, down duvets, desk

Run Of The House 4 People

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 6
  • 2 Single Beds OR 2 Single Trundle Beds

View all photos for Premium Designer's Twin Room, Park View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Premium Designer's Twin Room, Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Park view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Japanese Style Room, Non Smoking (Up to 6 people)

1 bedroom, premium bedding, down duvets, desk

Japanese Style Room, Non Smoking (Up to 6 people)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Blackout curtains
  • 80 sq m
  • Sleeps 8
  • 6 Single Futons

View all photos for Standard Semi Double Room, Station View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Standard Semi Double Room, Station View, Non Smoking

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 20 sq m
  • Mountain view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, desk

Junior Suite

Highlights

Air conditioning
Heating
Fridge
LCD TV
Down duvet
Separate bedroom
Premium bedding
Blackout curtains
  • 65 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking (Station View)

1 bedroom, premium bedding, down duvets, desk

Standard Twin Room, Non Smoking (Station View)

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • 28 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Single Murphy Bed

View all photos for Premium Twin Room Station View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Premium Twin Room Station View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Premium Room, 4 Persons, Station View, Non Smoking

1 bedroom, premium bedding, down duvets, desk

Premium Room, 4 Persons, Station View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 6
  • 4 Large Single Beds

View all photos for Run Of The House 3 People

1 bedroom, premium bedding, down duvets, desk

Run Of The House 3 People

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Fridge
LCD TV
Separate bedroom
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 5
  • 2 Single Beds OR 1 Single Trundle Bed

View all photos for SUPERIOR STATION VIEW SEMI-DOUBLE

1 bedroom, premium bedding, down duvets, desk

SUPERIOR STATION VIEW SEMI-DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for SUPERIOR STATION VIEW TWIN

1 bedroom, premium bedding, down duvets, desk

SUPERIOR STATION VIEW TWIN

  • Sleeps 3
  • 2 Single Beds

View all photos for STANDARD STATION VIEW SEMI DOUBLE

1 bedroom, premium bedding, down duvets, desk

STANDARD STATION VIEW SEMI DOUBLE

  • Sleeps 2
  • 1 Double Bed

View all photos for PREMIUM PARK VIEW TWIN

1 bedroom, premium bedding, down duvets, desk

PREMIUM PARK VIEW TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for PREMIUM DESIGNER'S TWIN

1 bedroom, premium bedding, down duvets, desk

PREMIUM DESIGNER'S TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for STANDARD PARK VIEW TWIN

1 bedroom, premium bedding, down duvets, desk

STANDARD PARK VIEW TWIN

  • Sleeps 3
  • 2 Double Beds

View all photos for Japanese Suite Room

Dining

Japanese Suite Room

  • Sleeps 6
  • 6 Single Futons

View all photos for SUPERIOR PARK VIEW TWIN

Combined shower/bathtub, deep-soaking bathtub, free toiletries

SUPERIOR PARK VIEW TWIN

  • Sleeps 3
  • 2 Single Beds

View all photos for CROWN SUITE

1 bedroom, premium bedding, down duvets, desk

CROWN SUITE

  • Sleeps 2
  • 2 Double Beds

View all photos for SUPERIOR PARK VIEW HOLLYWOOD TWIN

1 bedroom, premium bedding, down duvets, desk

SUPERIOR PARK VIEW HOLLYWOOD TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for STANDARD PARK VIEW 4TH

1 bedroom, premium bedding, down duvets, desk

STANDARD PARK VIEW 4TH

  • Sleeps 4
  • 4 Single Beds

View all photos for PREMIUM STATION VIEW TWIN

1 bedroom, premium bedding, down duvets, desk

PREMIUM STATION VIEW TWIN

  • Sleeps 2
  • 2 Single Beds

View all photos for PREMIUM STATION VIEW FOURTH

1 bedroom, premium bedding, down duvets, desk

PREMIUM STATION VIEW FOURTH

  • Sleeps 4
  • 4 Single Beds

View all photos for STANDARD STATION VIEW TWIN

1 bedroom, premium bedding, down duvets, desk

STANDARD STATION VIEW TWIN

  • Sleeps 3
  • 2 Single Beds

View all photos for Japanese-Western Suite Room

1 bedroom, premium bedding, down duvets, desk

Japanese-Western Suite Room

  • Sleeps 6
  • 2 Double Beds, 3 Single Futons and 1 Single Bed

View all photos for JUNIOR SUITE

1 bedroom, premium bedding, down duvets, desk

JUNIOR SUITE

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House For 2 Person

Exterior

Run Of House For 2 Person

  • Sleeps 2
  • 2 Single Beds

View all photos for Run Of House For 4 Person

Exterior

Run Of House For 4 Person

  • Sleeps 4
  • 2 Double Beds

View all photos for Run Of House For 3 Person

Exterior

Run Of House For 3 Person

  • Sleeps 3
  • 2 Single Beds

View all photos for Run Of House For 1 Person

Exterior

Run Of House For 1 Person

  • Sleeps 1
  • 1 Single Bed
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About the area

Map
10 Huis Ten Bosch cho, Sasebo, Nagasaki, 859-3296

What's nearby

  • Huis Ten Bosch - 10 min walk - 0.9 km
  • Mukyudo - 4 min drive - 2.5 km
  • Shinsaikai Bridge - 7 min drive - 6.9 km
  • Sasebo Harbor - 16 min drive - 14.5 km
  • US Navy Sasebo Base - 18 min drive - 16.3 km

Getting around

  • Huis Ten Bosch Station - 5 min walk
  • Nagasaki (NGS) - 54 min drive

Restaurants

  • ‪BLUEPRINT The R Cafe Huis Ten Bosch - ‬6 min walk
  • ‪海鮮市場魚壱 - ‬9 min walk
  • ‪リンガーハット PREMIUM長崎ハウステンボス店 - ‬1 min walk
  • ‪チーズワーフ - ‬9 min walk
  • ‪バーガーハウス ダム - ‬12 min walk

About this property

Hotel Okura JR Huis Ten Bosch

Upscale hotel near Huis Ten Bosch
Located close to Mukyudo, Hotel Okura JR Huis Ten Bosch provides an indoor mineral hot spring (onsen), a corner/local shop and shopping on-site. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • Buffet breakfast (surcharge), hot springs on-site and self-parking (surcharge)
  • A front desk safe, wedding services and a ballroom
  • A gift shop, a banquet hall and luggage storage
  • Guest reviews say good things about the helpful staff
Room features
All 320 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and bidets
  • 40-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, Japanese

Similar properties

Exterior

Hotel Nikko Huis Ten Bosch

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,601 reviews
The price is S$148
9 Jul - 10 Jul
Hotel Nikko Huis Ten Bosch

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,000 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,600 to 7,500 for adults and JPY 1,000 to 3,500 for children
  • 4 restaurants
  • A bar/lounge

Restaurants on site

  • CAMELLIA
  • OMURAWAN
  • SAKURA
  • SIRIUS
  • TOH-KA-LIN

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 6 January 2026 to 21 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 to 7500 for adults and JPY 1000 to 3500 for children
  • Uncovered self-parking fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Okura JR
Okura JR Huis Ten Bosch
Okura JR
Ana Hotel Sasebo
Okura Jr Huis Ten Bosch Sasebo
Hotel Okura JR Huis Ten Bosch Hotel
Hotel Okura JR Huis Ten Bosch Sasebo
Hotel Okura JR Huis Ten Bosch Hotel Sasebo

Frequently asked questions

Is Hotel Okura JR Huis Ten Bosch pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Okura JR Huis Ten Bosch?

As of 1 Jul, 2025, prices found for a 1-night stay for 2 adults at Hotel Okura JR Huis Ten Bosch on 9 Jul, 2025 start from S$142.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura JR Huis Ten Bosch?

Self-parking is available for JPY 1000 per night. Limited spots are available.

What time is check-in at Hotel Okura JR Huis Ten Bosch?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Okura JR Huis Ten Bosch?

Checkout is at 11:00 AM.

Where is Hotel Okura JR Huis Ten Bosch located?

Situated in the entertainment district, this hotel is 0.6 mi (0.9 km) from Huis Ten Bosch and 1.5 mi (2.4 km) from Mukyudo. Sasebo Harbor and Kyushu Ceramic Museum are also within 12 mi (20 km). Huis Ten Bosch Station is 5 minutes by foot.

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Hotel Okura JR Huis Ten Bosch Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1008 reviews
Rating 8 - Good. 250 out of 1008 reviews
Rating 6 - Okay. 46 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Chun Hang

Liked: Cleanliness, amenities, property conditions & facilities
nice hotel with parking
Stayed 1 night in Apr 2025

10/10 Excellent

Sathit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable staying
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in for Japan. Highly recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Sarin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and very friendly staff members
Stayed 1 night in Dec 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was good and it was right next door to the park so very convenient. We could see the fireworks show from our room so the kids loved it.
Stayed 2 nights in Mar 2025

10/10 Excellent

DOLORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good stay and Buffet was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Liked convenience to park, convenient store in hotel, breakfast buffet, staff courtesy, hotel onsen.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with a great view. It was worth paying a little more with park view.
Stayed 2 nights in Apr 2025

8/10 Good

Isao

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and comfortable.
Stayed 1 night in Jan 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Execllent location. Between train station and the Huis park.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and great room

A hotel within 6 minutes walk from Huis Ten Bosch Station and another 7-8 minutes walk to the entrance to the theme park. Clean and nice room with in-hotel onsen.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gordon Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okura Hotel supurb Hotel at Huis Ten Bosch

Beautiful hotel with great food and terrific service. People need to go see Huis Ten Bosch. It looks like Amsterdam but is way cleaner and nicer. I have been to Amsterdam and this place is better.
Stayed 2 nights in Feb 2025

8/10 Good

Miho

NICE
Stayed 1 night in Feb 2025

8/10 Good

KAI PENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby theme park
Stayed 2 nights in Nov 2024

8/10 Good

Dominic

Liked: Cleanliness, staff & service
Enjoyed the boat ride to Huis Ten Bosch and very close to walk to park. Facilities dated - it was very busy during our stay hence did not try public bath. Parking very convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Anna Catherina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the very warm Service. A beautiful Hotel inside and out. More blessings!
Stayed 3 nights in Dec 2024

2/10 Terrible

Kenneth

Liked: Cleanliness, amenities
Nothing
Stayed 1 night in May 2025

10/10 Excellent

Rinhlui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer care are so good
Stayed 1 night in Jan 2025

8/10 Good

Kyoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with Onsen. The water was brown and could not see through. I am not a fan of salty water. Need to rinse with fresh water after soaking.
Stayed 2 nights in Jan 2025

10/10 Excellent

MASANORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
さすがオークラでした。
Stayed 1 night in Jun 2025

8/10 Good

AKIHIRO

Liked: Cleanliness, amenities
ルームサービスがわかりづらい、需要が少ないからかな？
Stayed 1 night in Jun 2025

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
とにかく接客と清潔感朝食の旨さに利便がよい。温泉も柔らかい疲れも癒やされました。
Stayed 1 night in Jun 2025

8/10 Good

??

Liked: Cleanliness, amenities, property conditions & facilities
チェックインの時のスタッフさん達の対応が良かったです　丁寧に対応して頂きました。
Stayed 1 night in Jun 2025

8/10 Good

TOMOKO

Liked: Cleanliness, amenities, property conditions & facilities
ハウステンボスまで徒歩数分程度ですし、ショップの並ぶアーケードを通って行くのでとても良い場所でした。 子供用のアメニティも用意されていました。 強いて言えば、コインランドリーがあれば嬉しかったかな。
Stayed 1 night in Jun 2025

2/10 Terrible

Masahiko

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
ジュニアスィートに宿泊しましたがお風呂の適温のお湯が出るのに15分以上かかりました。また熱いお湯は全く出ませんでした。 スタッフが見に来たのですが、高額な宿泊料金とオークラのブランドに見合うものでは到底ありません。はじめての長崎で東京から伺ったのに残念でした！
Stayed 2 nights in Jun 2025