The Ritz-Carlton, Sarasota

5.0 star property
Hotel with private beach and full-service spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, Sarasota

Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility
Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility
Ballroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
The price is S$1,003
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 26 of 26 rooms

Club Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Bay View Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 58 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39.5 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Balcony, Bay View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club Marina View Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Suite, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Club Deluxe Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, (Balcony)(Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39.5 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Marina View Room, 1 King Bed, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony) (Mobility Accessible, Tub)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, (Balcony) (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39.5 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Club Deluxe King Suite, Sofa bed, Separate living room, Non Smoking (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Bayview Suite, 1 King, Sofa bed, Separate living room, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Premium bedding
  • 123 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Pure Wellness Air Purifier Room, Non Smoking, 1 King, (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club

Highlights

Balcony
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 228 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
1111 Ritz Carlton Dr, Sarasota, FL, 34236

What's nearby

  • Van Wezel Performing Arts Hall - 10 min walk - 0.9 km
  • Marina Jack - 10 min walk - 0.9 km
  • Marie Selby Botanical Gardens - 19 min walk - 1.7 km
  • St. Armands Circle - 5 min drive - 3.9 km
  • Lido Beach - 5 min drive - 4.2 km

Getting around

  • Sarasota, FL (SRQ-Sarasota-Bradenton Intl.) - 8 min drive

Restaurants

  • ‪Marina Jack Yacht Basin - ‬12 min walk
  • ‪Currents Restaurant - ‬10 min walk
  • ‪Evoq - ‬3 min walk
  • ‪Toasted Mango Cafe - ‬7 min walk
  • ‪Starbucks - ‬10 min walk

About this property

The Ritz-Carlton, Sarasota

Luxury hotel near Van Wezel Performing Arts Hall
Located close to Marina Jack and Marie Selby Botanical Gardens, The Ritz-Carlton, Sarasota provides a golf course, a marina and a beach bar. With a white sand beach, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, a body scrub or a manicure/pedicure at the on-site spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include fishing and kayaking. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a terrace and shopping on-site.
You'll also find perks such as:
  • 2 outdoor pools with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • Valet parking (surcharge), express check-out and express check-in
  • Massage treatment rooms, outdoor furniture and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 276 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • 55-inch LED TVs with Netflix and premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 per person
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Jack Dusty
  • Ridley's Porch
  • Rufa
  • The Golf Club Grille
  • The Lido Key Tiki Bar

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels
  • Netflix
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 20.00, per accommodation, per night, plus a one-off cleaning fee of USD 250.00 and a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 14 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 67.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 to 50.00 per person
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus a one-off USD 250.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Sarasota
Ritz-Carlton Sarasota
Sarasota Ritz-Carlton
Ritz-Carlton Sarasota Hotel
Sarasota Ritz Carlton
The Ritz-Carlton, Sarasota Hotel Sarasota
Ritz Sarasota
The Ritz Carlton, Sarasota
The Ritz-Carlton, Sarasota Hotel
The Ritz-Carlton, Sarasota Sarasota
The Ritz-Carlton, Sarasota Hotel Sarasota

Frequently asked questions

Does The Ritz-Carlton, Sarasota have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at The Ritz-Carlton, Sarasota?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Sarasota on 1 Dec,2024 start from S$1,002.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Sarasota pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a deposit of USD 250 per stay and a fee of USD 20.00 per accommodation, per night. A cleaning fee of USD 250.00 also applies. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, Sarasota?

Valet parking is available for USD 49 per night.

What time is check-in at The Ritz-Carlton, Sarasota?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Sarasota?

Checkout is at 11 AM.

Where is The Ritz-Carlton, Sarasota located?

Located in Central Sarasota, this luxury hotel is within a 15-minute walk of Van Wezel Performing Arts Hall and Marina Jack. Marie Selby Botanical Gardens and St. Armands Circle are also within 3 mi (5 km).

The Ritz-Carlton, Sarasota Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1021 reviews" "
Rating 8 - Good. 165 out of 1021 reviews" "
Rating 6 - Okay. 71 out of 1021 reviews" "
Rating 4 - Poor. 37 out of 1021 reviews" "
Rating 2 - Terrible. 22 out of 1021 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Comfortable rooms! Wonderful property and walkable to all restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love our stay into Ritz Carlton. The amenities are all first rate and only out done by the staff and service.
Stayed 8 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen, Hudson

Liked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Tehmina, goshen

Stayed 2 nights in Jul 2024

8/10 Good

Ligia

Stayed 1 night in Sep 2024

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, great customer service
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was all good
Stayed 2 nights in Aug 2024

10/10 Excellent

John E

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

melissa faye, buxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Ritz worth every penny!! So much better than the Westin!!
Stayed 8 nights in Aug 2024

10/10 Excellent

Grace A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice time at the Ritz !! The room was beautiful and spacious . The pool in the hotel is okay , just a bit dirty :/ . The beach club is a lot nice !! The restaurant on property is excellent . We paid for early check in but didn’t check in till 530 pm :(
Stayed 1 night in Sep 2024

10/10 Excellent

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. Staff at beach and restaurants could improve with service but overall enjoyed our stay
Stayed 2 nights in Aug 2024

6/10 Okay

Michele

Stayed 2 nights in Aug 2024

2/10 Terrible

carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Above the Ritz standards. Holiday Inn os better.
Front desk provide is a room w balcony w a view to the ceiling of the entrance. This was UGLY! I had to request another room while everything was closed due to Debby the tropical storm. Very, very bad behaviour from Alex the manager of the restaurant, I felt like he was rejecting me as animal. I have spoken to Joshua and that he was going to speak w Simon, the mgr of restaurants. Bad bad experience definitely they have not the standard of what Ritz represents. I am a 25 Marriott member.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing from start to finish! The beach club was simply perfect! Will definitely be coming back soon.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sammer Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, luxury service. A lot of attention to detail. Great for kids
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

Santiago

Travelled with family
Liked: Amenities, property conditions & facilities
To expensive for So slow service; have to cancelled room service bc it take almost one hour plus limited options ; obviously mot enough staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Irina, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service
Stayed 1 night in Jun 2024

10/10 Excellent

Vonetta, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like a few strangs looks my wife and i received, otherwise the experience was awesome. The staff was very professional and courteous, looking foward to staying again soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Stanislav

It was the most horrible experience we ever had due to customer service and they placed us above kitchen exhaust and we did not sleep. Five star hotel did not resolve this issue.
Stayed 1 night in Jul 2024