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Portom International Hokkaido

4.0 star property
Unwind in an indoor mineral hot spring or get energized at the gym. Enjoy local flavors from two on-site restaurants and explore nearby shopping options.

Choose dates to view prices

Photo gallery for Portom International Hokkaido

Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Lobby
Hot springs
Interior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
The current price is S$365
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Premium bedding, pillow-top beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Bathrobes
Bidet
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Bathrobes
Bidet
Hairdryer
  • 43 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

Similar properties

Exterior

Air Terminal Hotel

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
9.0 out of 10, Wonderful, (1013)
The price is S$187
includes taxes & fees
1 Apr - 2 Apr
Air Terminal Hotel
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk
  • New Chitose Airport Onsen - 7 min walk
  • Chitose Outlet Mall Rera - 12 min drive
  • Aoba Park - 13 min drive
  • Northern Horse Park - 15 min drive

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Chitose Outlet Mall Rera and Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), luggage storage and a gift shop
  • A front desk safe, a lift and a reception hall
  • Multilingual staff, a 24-hour front desk and a porter/bellboy
  • Guest reviews give top marks for the helpful staff
Room features
All 171 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, toilets with electronic bidets and free toiletries
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Indoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Portom International Hokkaido?

As of 2 Mar,2025, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 1 Apr,2025 start from S$364.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Portom International Hokkaido?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Checkout is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park and within 6 mi (10 km) of Chitose Outlet Mall Rera and Aoba Park. Chitose Salmon Aquarium and Utonai-ko Sanctuary are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 205 out of 217 reviews
Rating 8 - Good. 10 out of 217 reviews
Rating 6 - Okay. 1 out of 217 reviews
Rating 4 - Poor. 0 out of 217 reviews
Rating 2 - Terrible. 1 out of 217 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dean

Great location, beautiful hotel, great staff
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

hotel very clean and service very good location very convience to air port
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

The property was clean and staff was friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Connor

Amazing property right in the airport! Would definitely stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Stayed 1 night in Feb 2025

10/10 Excellent

Ng

Super luxurious and awesome staff there
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Best ever hotel airport I have stayed in many countries that I had travelled to!
Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Excellent for an overnight stay before flighting out of hakkaido
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Inside airport. Great staff. Nice onsen
Stayed 1 night in Feb 2025

10/10 Excellent

John

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
Stayed 1 night in Jan 2025

10/10 Excellent

Jarintip

Really clean and comfort. Everything is always good here.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Stayed 1 night in Feb 2025

10/10 Excellent

Hisyam

The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Stayed 1 night in Dec 2024

10/10 Excellent

Chun

excellent
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Connected to terminal at Chitose Airport so very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Best airport hotel I’ve ever been in. I’ve been in allot of them.
Stayed 1 night in Jan 2025

10/10 Excellent

Jill

Excellent!
Stayed 1 night in Feb 2025

10/10 Excellent

Kaitlyn

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Serene

Really enjoyed the onsen on the property. The room was impeccable and the amenities were a lovely touch. I particularly liked not having to rush to catch my early morning flight, and being able to have a leisurely walk to check in.
Stayed 1 night in Dec 2024

10/10 Excellent

Takahiro

We liked the room and hotspring bath, and the breakfast buffet. The staff were nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Karla

Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alberto

Everything was perfect . They provide you everything you would need and every single items and all area was perfectly clean .
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

This hotel is like a first class ticket. You don’t want to leave it. Unbelievably clean, large comfortable rooms (even by American standards), incredible amenities, beautiful Onsen. They thought of everything. Take a night to wind down or sleep in before your travels. It’s well worth it and not crazy $.
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

It is a beautifully appointed hotel. Easy check-in the attention to you, makes you feel appreciated and they take great care of you. The bellman pays excellent attention to detail and gives you a tour of the room to point out the unique features.
Stayed 1 night in Jan 2025