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Portom International Hokkaido

4.0 star property
Hot springs Chitose hotel connected to the airport, steps from Doraemon Wakuwaku Sky Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portom International Hokkaido

Premium bedding, pillow-top beds, minibar, in-room safe
Hot springs
Interior
Hot springs
Lobby

Reviews

10 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
The price is S$355
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

Premium bedding, pillow-top beds, minibar, in-room safe

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
Toilet with electronic bidet
Private bathroom
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Pillow-top bed
Toilet with electronic bidet
Private bathroom
Hairdryer
  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Bed

Similar properties

Exterior
Air Terminal Hotel
Spa
Free WiFi
Air conditioning
Parking available
8.8 out of 10, Excellent, (1001)
The price is S$153
includes taxes & fees
26 Nov - 27 Nov
Air Terminal Hotel
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 4 min walk - 0.4 km
  • New Chitose Airport Onsen - 7 min walk - 0.7 km
  • Chitose Outlet Mall Rera - 12 min drive - 7.1 km
  • Chitose Salmon Aquarium - 14 min drive - 10.2 km
  • Northern Horse Park - 15 min drive - 15.0 km

Getting around

  • New Chitose Airport Station - 7 min walk
  • Osatsu Station - 17 min drive
  • New Chitose Airport (CTS) - 9 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Upscale hotel near Doraemon Wakuwaku Sky Park
Located close to Chitose Outlet Mall Rera and Aoba Park, Portom International Hokkaido provides an indoor mineral hot spring (onsen), a coffee shop/cafe and dry cleaning/laundry services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • Full breakfast (surcharge), smoke-free property and a porter/bellboy
  • A 24-hour front desk, a reception hall and multilingual staff
  • Concierge services, a lift and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 171 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Separate baths/showers, toilets with electronic bidets and free toiletries
  • Heating, daily housekeeping and electrical adapters/chargers

Languages

English, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: JPY 4,807 to 4,807 for adults and JPY 2,530 to 2,530 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • カフェ スカイライブラリー
  • ザ・バー / ザ・シガーバー
  • フレンチレストラン TATERU YOSHINO
  • 日本食ダイニング 京都 下鴨茶寮-北のはなれ-

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Spa

  • Indoor mineral hot springs (onsen)
  • Public bath open from 3:00 PM - 10:00 AM
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children
  • Nearby parking fee: JPY 1200 per day (492 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Is Portom International Hokkaido pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Portom International Hokkaido?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Portom International Hokkaido on 19 Dec,2024 start from S$355.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Portom International Hokkaido?

Limited spots are available.

What time is check-in at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Portom International Hokkaido?

Checkout is at 11:00 AM.

Where is Portom International Hokkaido located?

Situated in Chitose, this hotel is steps from Doraemon Wakuwaku Sky Park and within 6 mi (10 km) of Chitose Outlet Mall Rera and Aoba Park. Chitose Salmon Aquarium and Utonai-ko Sanctuary are also within 9 mi (15 km). New Chitose Airport Station is 7 minutes by foot.

Portom International Hokkaido Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 141 out of 152 reviews" "
Rating 8 - Good. 10 out of 152 reviews" "
Rating 6 - Okay. 0 out of 152 reviews" "
Rating 4 - Poor. 0 out of 152 reviews" "
Rating 2 - Terrible. 1 out of 152 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Lots of staff around to assist you. Good breakfast and serene onsen. Nice sized rooms with views.
Stayed 1 night in Oct 2024

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay before your flight. What an amazingly beautiful hotel. Cant wait to stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

TONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice room. It was big and the shower was amazing. Black out curtains were wonderful with the early sunrise light. I would love to stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ka Chun Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels I’ve stayed at. Would definitely stay there again when visiting Hokkaido. Everything was perfect.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many dining and shopping options at the CTS domestic terminal. Perfect for one night stay before the international flight
Stayed 1 night in Jul 2024

10/10 Excellent

Tadayuki

Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Stayed 1 night in Jul 2024

10/10 Excellent

Li, glen Waverley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the service, from the facility to the room, this hotel exceeded our expectation in every aspect.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing interior and big room.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved everything from customer service to the spacious lovely room and amenities. Will definitely stay there again in the future.
Stayed 1 night in Jun 2024

10/10 Excellent

Weipei

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is modern and luxury. The room is huge. Only issue is that it is a fair bit walk from domestic terminal.
Stayed 1 night in Jun 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and great service from hotel staff! They will escort all the way to your room and explain how to use their smart room functions etc.
Stayed 1 night in Jun 2024

10/10 Excellent

Mervin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Diana, Fairborn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ms Yang was wonderful as well as all the staff. Beautiful room. We enjoyed our stay. Restaurant was excellent as well. Looking forward to returning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the hotel for just a layover stay and it was a top quality property. Staff were amazing and the room was very well appointed. Outstanding property.
Stayed 1 night in Jan 2024

8/10 Good

Qian, Chesterfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Skyler

Stayed 1 night in Mar 2024

10/10 Excellent

WEI JET

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and new property! very convenient for travelers who have early or late flights, though price is a little expensive.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so friendly and helpful!
Stayed 1 night in Feb 2024

10/10 Excellent

Miss Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Luxury!
Wow! This hotel is FANCY!!! The staff are amazing, the rooms are stunning and all the little extras make this the most special airport-side hotel you will ever stay at!
Stayed 1 night in Feb 2024

10/10 Excellent

Gayle

Beautiful property and excellent service! The only downside is that a hotel of this calibre does not offer one international news source.
Stayed 1 night in Feb 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024