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Parque Balneário Hotel Santos by Castelo Itaipava

4.0 star property
Hotel with an outdoor pool, steps from Gonzaga Beach

Choose dates to view prices

Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

Outdoor pool, pool loungers
Reception hall
Beach nearby
Minibar, in-room safe, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • Air conditioning
  • Housekeeping
The current price is S$84
includes taxes & fees
27 Jul - 28 Jul

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Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Presidential Studio Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Presidential Studio Suite

Highlights

Separate dining area
Separate sitting area
Private hot tub
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Minibar, in-room safe, blackout curtains, iron/ironing board

Deluxe Studio Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Deep-soaking bath
Minibar
In-room safe
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Quadruple Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Quadruple Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Superior Quadruple Room

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Double Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Luxury Double Room

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Blackout curtains
Private bathroom
Hairdryer
Minibar
In-room safe
Daily housekeeping
  • 24 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Deluxe with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Quadruple Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout curtains, iron/ironing board

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Deluxe with partial view

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Deluxe with partial view

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite Deluxe with Sea View

Minibar, in-room safe, blackout curtains, iron/ironing board

Double Suite Deluxe with Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003

What's nearby

  • Gonzaga Beach - 2 min walk - 0.2 km
  • Boqueirao Beach - 2 min walk - 0.2 km
  • José Menino Beach - 11 min walk - 1.0 km
  • Ponta da Praia Beach - 4 min drive - 3.6 km
  • Santos Harbor - 5 min drive - 4.7 km

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Pandeló Café - ‬2 min walk
  • ‪Fast Grill - ‬3 min walk
  • ‪Barão Chopperia - ‬1 min walk
  • ‪Cadillac City Cafe - ‬3 min walk
  • ‪Brunella Confeitaria - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

Upscale hotel near Gonzaga Beach
Consider a stay at Parque Balneário Hotel Santos by Castelo Itaipava and take advantage of a poolside bar, a terrace and dry cleaning/laundry services. Be sure to enjoy a meal at Origens-Mar, the on-site restaurant. Free WiFi in public areas is available to all guests, along with a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Valet parking (surcharge), a 24-hour front desk and luggage storage
  • A banquet hall, smoke-free property and laundry services
  • A front desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 119 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as safes and minibars.
More conveniences in all rooms include:
  • Free toiletries and hairdryers
  • LCD TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

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Sheraton Santos Hotel

  • Pool
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9.4 out of 10, Exceptional, 1,000 reviews
The price is S$158
includes taxes & fees
3 Aug - 4 Aug
Sheraton Santos Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Origens-Mar

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 square feet of conference space

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 99 per pet, per night
1 total (up to 10 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 12 per cent

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: BRL 35.00 per day
  • Pet fee: BRL 99 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of 12 Jul, 2025, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on 27 Jul, 2025 start from S$83.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Parque Balneário Hotel Santos by Castelo Itaipava pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 99 per pet, per night.

How much is parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Valet parking is available for BRL 35.00 per day.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Parque Balneário Hotel Santos by Castelo Itaipava?

Checkout is at noon.

Where is Parque Balneário Hotel Santos by Castelo Itaipava located?

Located in Gonzaga, this hotel is steps away from Gonzaga Beach, Flag Square and Shopping Parque Balneário. Beach Edge Gardens and Boqueirao Beach are also within 5 minutes. Bernardino de Campos Station is 13 minutes by foot and Ana Costa Station is 16 minutes.

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Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1011 reviews
Rating 8 - Good. 256 out of 1011 reviews
Rating 6 - Okay. 74 out of 1011 reviews
Rating 4 - Poor. 28 out of 1011 reviews
Rating 2 - Terrible. 25 out of 1011 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025

6/10 Okay

Angelo

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
really good hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and effective staff. The dinner we had at the Hotel was outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

It was a fine place to stay overnight before we left on a cruise
Stayed 1 night in Feb 2025

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No free parking

The hotel is suitable for an overnight stay in Santos. However, it does not offer free parking (!) and charges 35 reals per night.
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great place, elevators are not good though
Stayed 2 nights in Dec 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with a big balcony. Clean and comfortable. Just wished the bar would stay opened later. It was closed at 10pm. The room service was very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good - very clean, new sheets, super comfortable bed, great service, excellent breakfast. The bad - could use better towels (the ones they have are brittle, not soft and smooth); as in most places in Brazil, windows could be soundproof - it gets noisy from traffic; what is up with those mini toilet paper sheets?!?!?
Stayed 1 night in Oct 2024

8/10 Good

Paulo

Liked: Cleanliness, staff & service, room comfort

Boa

Boa
Stayed 2 nights in Nov 2024

4/10 Poor

Edgardo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Check-in was horrible. Only two staff when there's a long line of guests waiting to check in. I spent more than 30 minutes in queue.
Stayed 1 night in Nov 2024

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2024

2/10 Terrible

Terezinha

Disliked: Cleanliness, property conditions & facilities
I was very disappointed with the hotel I was thought it was good Check in was super slow looking as if the computer system is really obsolete Slow and few lifts for the amount of guests Bad taste decoration Bathroom very slippery and dangerous especially to old people Terrible internet connection We had to check out 2 days before and move to the Novotel near by paying twice for the accommodation Breakfast with not as much choice. Decoration resembles a nursing home refectory than a hotel I would never stay there again and never recommend to anyone. For the lack of internet connectivity we should be refunded. I could not work in the room or elsewhere in the premises Really disappointing!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar muito agradável, limpo, pessoas atenciosas, fácil acesso a área comercial e muitas opções de lazer. Voltarei com certeza
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo foi muito bom. O atendimento, as acomodações e tudo mais. O único "que" foi um brinde de dois cafés que só o meu marido aproveitou. Poderia ter um chocolate para as meninas... Mas amei a experiência. Precisávamos de descanso e tivemos isso lá.
Stayed 1 night in Jun 2025

10/10 Excellent

Heloisa

Liked: Cleanliness, amenities, property conditions & facilities
Fomos muito bem atendidos na recepção, tudo muito rápido e prático
Stayed 2 nights in Jun 2025

6/10 Okay

Cristina

Disliked: Property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Tiago

Liked: Cleanliness, amenities, property conditions & facilities
Hotel maravilhoso, atendimento excelente desde a portaria a gerência...café da manhã maravilhoso...gente fiquei 2 dias me hospedei na suíte deluxe e dps na presidencial maravilhosa....esse hotel merece 5 estrelas.
Stayed 1 night in May 2025

10/10 Excellent

Takuo

Stayed 6 nights in May 2025

10/10 Excellent

ANDRÉ PASQUALINI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente. Atendimento do pessoal muito bom.
Stayed 1 night in May 2025

10/10 Excellent

Carolina Toshie Fudissaku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gostei do atendimento na recepção no Check in e em outras solicitações foram rápidos e eficientes.
Stayed 1 night in May 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a tout aimé. Ascenseur un peu étroit pour une chaise roulante mais chambre adaptée avait une grande douche. Porte automatique partout. Restaurant à l'hôtel très bien mais aussi dans le centre d'achat adjacent.
Stayed 2 nights in Apr 2025