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Arena Suites

3.5 star property
Boardwalk/promenade hotel with 24-hour front desk and outdoor pool

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January 2025

Photo gallery for Arena Suites

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Front of property
Flat-screen TV
View from property

Reviews

7.2 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Laundry
  • Parking included
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Apartment, 1 Bedroom (Solarium)

Highlights

Furnished balcony
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom, Balcony

Flat-screen TV

Standard Apartment, 1 Bedroom, Balcony

Highlights

Balcony
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Balcony

Apartment, 1 Bedroom

Highlights

Furnished balcony
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 65 sq m
  • Resort view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

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About the area

Map
Calle Antonio Barrios González, Puerto de Santiago, Santiago del Teide, 38683

What's nearby

  • Arena Beach - 7 min walk - 0.6 km
  • Playa Chica - 7 min walk - 0.7 km
  • Los Gigantes Marina - 5 min drive - 2.7 km
  • Oasis Los Gigantes Public Pool - 5 min drive - 2.8 km
  • Los Gigantes Beach - 11 min drive - 3.0 km

Getting around

  • Tenerife (TFS-Tenerife South) - 45 min drive

Restaurants

  • ‪Tipsy Terrace - ‬19 min walk
  • ‪La Pergola - ‬12 min walk
  • ‪Poolbar, Barcélo Santiago - ‬13 min walk
  • ‪Tapas y Mas Tapas - ‬7 min walk
  • ‪La Bodeguita - ‬4 min drive

About this property

Arena Suites

Hotel by the ocean
You can look forward to a terrace, a garden and a playground at Arena Suites. Free WiFi in public areas is available to all guests, along with laundry facilities and a restaurant.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A 24-hour front desk, luggage storage and tour/ticket information
  • A front desk safe and a lift
Room features
All 60 rooms include comforts such as furnished balconies, in addition to amenities such as free Internet access.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Furnished balconies or patios, kitchenettes and fridges

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Family friendly

  • Children's pool
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Iron/ironing board on request
  • Living room

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Arena Suites Apartment Santiago del Teide
Arena Suites Apartment
Arena Suites Santiago del Teide
Arena Suites Hotel
Arena Suites Santiago del Teide
Arena Suites Hotel Santiago del Teide

Frequently asked questions

Does Arena Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Arena Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arena Suites?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Arena Suites?

Check-in start time: 2:00 PM; check-in end time: 11:30 PM.

What time is check-out at Arena Suites?

Checkout is at noon.

Where is Arena Suites located?

Situated on the boardwalk, this hotel is within a 10-minute walk of Arena Beach, Tenerife Beaches and Playa Chica. El Varadero and Ocean Explorer are also within 2 miles (3 km).

Arena Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 9 out of 46 reviews" "
Rating 8 - Good. 18 out of 46 reviews" "
Rating 6 - Okay. 11 out of 46 reviews" "
Rating 4 - Poor. 6 out of 46 reviews" "
Rating 2 - Terrible. 2 out of 46 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Jakub

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Nobody was at reception when we got there so we couldn’t check in. Needed to find another hotel. No notice was given.
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good friendly Staff even Corvid19 Lock down cleaner came around every day Hotel manager Maria very informative on all information on lockdown
Stayed 21 nights in Feb 2020

8/10 Good

Margaret, Paisley

Travelled with partner
Liked: Cleanliness
Love the location! And excellent easy checkin process and we were given an apartment in the block we had previously requested. Many of the sun loungers in the pool area have cracks running down them so could do with being replaced! Would be good to b3 able to get padded covers for the sun lingers too!
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great conditions for a great price
Very good option for a good rate.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and spotless spacious apartment , could have provided a bit more info . regarding wifi and faciliities and also about local area , buses etc. but would not hesitate to return. staff very friendly
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It was great staying in arena suite. Staff are helpful especially Janette. She gaves us some great tips as to where to visit and eat. The room is clean and well equipped. The only few things which need improvement would be the curtains in the living room as it nearly transparent. Also, the local council is fixing the road atm from 8 am onwards which is a little annoying. However I presume this might be over within a week or so. Overall it is a good stay.
Stayed 5 nights in Dec 2018

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic amenities but clean and serviced every day,
Stayed 11 nights in Oct 2018

8/10 Good

william, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel handy positon clean and tidy staff very
a ok no problems have stayed before and wouldstay again
Stayed 7 nights in Oct 2017

10/10 Excellent

alan, annan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel, 2nd time there can't wait to g
Great hotel in a lovely place, everything you need is within a 10 minute walk, with a supermarket , Indian, Chinese, Italian restaurants within 2 mins. All staff are friendly and can't wait to go back
Stayed 7 nights in Oct 2017

4/10 Poor

Tony, UK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basic
On arrival was asked for payment as they said that had not received it from Expedia. Paid but checked with Expedia. Eventually got my money back! The Hotel is modern and light and airy. The room was clean but only had very basic kitchen equipment. No toaster, had to use oven grill. No kettle, had to boil water in a saucepan for a cup of tea. After a while noticed that there seemed to be a lot of noise coming from the apartment next door. It turned out to be a Spanish family( Parents plus three small children) who actually lived in the apartment (Social Housing?). Put up with the shouting and screaming at each other for a while but eventually had to complain to the staff. I was offered a move but decided that as I was out during the day I would see it out. I was in B108 so give it a miss if it allocated to you! Beware also that the free wi fi as advertised is not what it seems. Free is in the reception area for an hour in the morning and an hour in the evening. To get wi fi in the room cost me 27 euros(more than one device).

8/10 Good

Del Boy, Leeds

Liked: Cleanliness, property conditions & facilities, room comfort
Nice apartment, shame about the shower.
The rooms overall were adequate for our week in resort. The only downside was the poor shower. The rail was loose on the wall, which could have easily been rectified with new, sturdier wall brackets. The advert stated shower with bath, but there was no bath. The shower tray was small and you had to ensure the shower curtain stayed inside the tray otherwise the floor flooded and was dangerously slippy. The kitchen did not have a kettle, but boiling a pan of water for a cuppa was no real hardship. Overall an enjoyable stay.

6/10 Okay

John, Manchester

Wrong place wrong time.
Only just back from Tenerife or this review / complaint would have been earlier. Booked in November to stay in Feb 2016. On arrival we were told that the place was fully booked. The man at Arena Suites was very pleasant and said he would arrange alternative acc. This he did. The only problem was that instead of quiet acc we were booked in a family complex with loud music being played all day. Our glass of wine on the balcony just didn't happen. We made the best of it but if we were a few years older it would have been a different matter. The complex was at the bottom of a steep hill and to get anywhere the hill had to be 'tackled'. ( no problem for the families on the all inclusive deal which the complex ran) Arena suites stated they had only just received the booking. I can't comment on that only to say it needs looking into.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Basic clean apartment close to the beach
A very clean yet basic apartment, on check in which was about 9pm, the reception lady was new and asked me to pay for the accommodation which I'd already paid for through Expedia. She let me have the room on the condition I saw the manager the next morning. Fortunately it was all sorted eventually but stressed me out for thee first day! If you want a hairdryer, ask when you check in, there aren't any in the apartments and they only seem to have 2 or 3 at reception, I managed to get one the evening before my departure. be aware that the apartments are in a couple of wings and one of these does not get the sun on the balcony at all, might be worth asking for a sun filled balcony in the requests part for the hotel when booking. I would definitely stay here again but ask for a sunny balcony.

2/10 Terrible

Barbara

Stayed 1 night in Feb 2022

8/10 Good

Ivan, Tenerife

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención, apartamento funcional y bastante cuidado. Muy grata la experiencia
Stayed 3 nights in Oct 2020

10/10 Excellent

Francisco Jose

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2020

6/10 Okay

Carolina

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Dick Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meget bra
Stayed 23 nights in Feb 2020

10/10 Excellent

Harald Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
s Gigantos
Dejligt stort rummeligt værelse
Stayed 9 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Vi har vært her flere ganger. Hvis man har ordentlig flaks, så får man en leilighet med sol på balkongen. De aller fleste har aldri en solstrål noe sted. Man kan ikke bestille på solsiden. Betjeningen snakker svært dårlig engelsk (bortsett fra en eldre, hyggelig mann). Wifi er elendig. Leilighetene har svært lite kjøkkenutstyr, så det er ikke lett å lage annet enn frokost. Rent bassengområde med en bar. Ikke forvent de beste cocktailene, forvent heller ikke samtale på engelsk med bartenderen. Men du får kjøpt iskrem. Beliggenheten er flott, med dagligvarebutikk og flere restauranter like ved. Vi har testet både tysk, italiensk og indisk . Alle er gode. Den kinesiske er ok. Ligg unna den ene italienske som heter Night and day. Gratis parkering i gaten, det er alltid en plass å finne.
Stayed 9 nights in Feb 2020

6/10 Okay

ole kasper

Liked: Cleanliness
Stayed 3 nights in Feb 2020

8/10 Good

Przemyslaw

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Appartement abgewohnt, vor allem Möbel sollten erneuert werden.
Stayed 2 nights in Feb 2019