2/10 Terrible
Jonathan
Travelled with family
2 Sept,2024
Disliked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel to look at - but as often is when you look closer behind the beauty you really see what is there. Reception staff on the whole excellent, staff beyond there can’t comment as interactions were limited.
Food is extremely repetitive and extremely bland. No variation and for the price it certainly is not worth the money paid. Drinks are the same, pre made syrup cocktails - only good bar is the sports one where they treat you well and offer better drinks. Had 2 days in bed with a bad stomach - wouldn’t wish to comment on the cause.
Room itself looks great. Except paper peeling off the ceilings and a never ending issue with the shower tray filling up to ankle height no matter how long you’re in the shower meaning you feel disgusting even when getting out. Beds were made daily but don’t believe they were cleaned or swept thoroughly. Found tiny bugs on the final day as a straw to break the camels back.
Had to book this hotel last minute due to my original one cancelling and paid £550 more to go here - for £2760 for a week I would expect a hell of a lot more. An awful stay overall. Best part about it was the fantastic weather and views provided from the hillside position of the hotel.
Jonathan
Stayed 7 nights in Aug 2024
