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Hotel Universal

2.0 star property
Hotel with a coffee shop/cafe, a short walk to Santiago de Compostela Cathedral

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Photo gallery for Hotel Universal

Reception
Premium bedding, desk, free WiFi, bed sheets
Exterior
Premium bedding, desk, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, 1 Single Bed

Combined shower/bathtub, hair dryer, towels

Single Room, 1 Single Bed

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

Premium bedding, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
TV
Premium bedding
Shower/bath combination
Private bathroom
Hairdryer
Desk
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed
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About the area

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706

What's nearby

  • Galicia Plaza - 1 min walk - 0.0 km
  • Santiago de Compostela Cathedral - 5 min walk - 0.5 km
  • Obradoiro Square - 5 min walk - 0.5 km
  • Santiago de Compostela Cathedral Museum - 5 min walk - 0.5 km
  • San Martino Pinario Monastery - 7 min walk - 0.6 km

Getting around

  • Santiago de Compostela Station - 10 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 23 min drive

Restaurants

  • ‪Mesón Cestaños - ‬3 min walk
  • ‪Porta Faxeira - ‬3 min walk
  • ‪La Tita - ‬3 min walk
  • ‪Mercado la Galiciana - ‬2 min walk
  • ‪Antollos pinchos e viños - ‬2 min walk

About this property

Hotel Universal

Hotel near Santiago de Compostela Cathedral
Hotel Universal provides amenities, such as a coffee shop/cafe and car hire on-site. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and luggage storage
  • Multilingual staff, a lift and tour/ticket information
  • A 24-hour front desk, free newspapers and smoke-free property
  • Guest reviews give top marks for the helpful staff and location
Room features
All 54 rooms include comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi.
Other amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • Daily housekeeping and desks

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

Is Hotel Universal pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Universal?

Checkout is at noon.

Where is Hotel Universal located?

Located in Santiago de Compostela City Centre, this hotel is within a 10-minute walk of Galicia Plaza and Santiago de Compostela Cathedral. Fundacion Eugenio Granell and Galería de Arte Contemporáneo José Lorenzo are just steps away. Santiago de Compostela Station is 10 minutes by foot.

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Hotel Universal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 255 out of 659 reviews
Rating 8 - Good. 265 out of 659 reviews
Rating 6 - Okay. 107 out of 659 reviews
Rating 4 - Poor. 22 out of 659 reviews
Rating 2 - Terrible. 10 out of 659 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John and Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location in Santiago, about 10 minutes from the Cathedral and near lots of retail and local shops and restaurants. Rooms were clean and bathrooms are modern. The receptionist helped us with transportation to the airport. Would definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

Jesenia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and very helpful. The hotel is clean, small but nice. The breakfast is also good. You have Zara and Massimo Dutti right next to the hotel which is a sin. From the airport you take the bus 6A and the bus stop is just at the entrance of the hotel. If I come again I will definitely stay at Hotel Universal.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived late due too delayed flight. Room was clean & comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Small rooms just for spending the night. No shampoo or conditioner just a little botle of bath gel. Phone did not work
Stayed 1 night in May 2025

10/10 Excellent

Lyn

Liked: Property conditions & facilities
Great location
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for the location

Good value fir the location .
Stayed 2 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very agreeable couple of days at this hotel. Fair value, well-located hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Good area, close to the touristic places and the train station
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, I recommend it
Stayed 2 nights in Aug 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Vilma

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, easy access, near restaurants, bars, shops, and the Camino.
Stayed 2 nights in Jun 2023

10/10 Excellent

James kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant one night stop.

Nice room, very good location. Bus from airport drops off directly outside hotel so excellent. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and everything is right there clean!!!!!
Stayed 1 night in Oct 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient central location
Stayed 2 nights in Apr 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Pilgrim Hotel

Second stay because the first was so good. Good value clean hotel with excellent service
Stayed 1 night in Oct 2022

4/10 Poor

Hilde

Liked: Staff & service
Disliked: Property conditions & facilities
Location
Stayed 1 night in Apr 2024

10/10 Excellent

Delwyn

Liked: Cleanliness, staff & service, room comfort
Very friendly and helpful reception during our 2 day stay. Perfect location between old and new towns. Carpark at reasonable rate opposite hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

8/10 Good

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was tiny but clean and in a very centric location.
Stayed 1 night in Sep 2023

8/10 Good

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people.
Stayed 2 nights in Oct 2023

8/10 Good

ROSANNE

Liked: Cleanliness, staff & service, property conditions & facilities
Modern amenities,Professional Friendly staff check in prompt.Served our needs of closeness to Santiago De Compostella for a one day stay. Breakfast options were very nice. Southern California guests.
Stayed 1 night in Aug 2023