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The Royal Sonesta San Juan

4.0 star property
Unwind on white sandy beaches or soak up some fun in the sun by our outdoor pool with cabanas.

Choose dates to view prices

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
View from room
On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Pool
The current price is S$873
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
5961 Isla Verde Avenue, Carolina, 00979

What's nearby

  • Isla Verde Beach - 3 min walk
  • Carolina Beach - 6 min walk
  • Balneario de Carolina - 6 min drive
  • Casino del Mar at La Concha Resort - 6 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive

Getting around

  • Pinero Station - 7 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

Upscale resort near Isla Verde Beach
Carolina Beach is located near The Royal Sonesta San Juan, which provides 2 beach bars, a swim-up bar and a poolside bar. With amenities such as a white sand beach and sunloungers, this resort is the perfect place to soak up the sun. Treat yourself to a massage at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and American cuisine. In-room WiFi (surcharge), with a speed of 50+ Mbps, is available to all guests, along with a terrace and a firepit.
Other perks at this resort include:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Luggage storage, outdoor furniture and a porter/bellboy
  • ATM/banking services, a TV in reception and tour/ticket information
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 398 individually furnished rooms feature comforts, such as laptop-friendly workspaces and air conditioning, in addition to perks, such as separate sitting areas and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, balconies and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 6:00 AM to noon on weekends; USD 33 for adults and USD 19.99 for children
  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Akua Bar
  • Aleli Restaurant
  • Karaya
  • La Bodeguita
  • Ruth’s Chris Steak House

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 12 August 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 33.00 for adults and from USD 19.99 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Self-parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

Frequently asked questions

Does The Royal Sonesta San Juan have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Royal Sonesta San Juan?

As of 17 Feb,2025, prices found for a 1-night stay for 2 adults at The Royal Sonesta San Juan on 2 Mar,2025 start from S$872.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Royal Sonesta San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta San Juan?

Self-parking is available for USD 27 per day. Valet parking is available for USD 33 per day.

What time is check-in at The Royal Sonesta San Juan?

Check-in start time: 4 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Royal Sonesta San Juan?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta San Juan located?

Nestled on the beach, this Isla Verde resort is within a 10-minute walk of Isla Verde Beach and Carolina Beach. Pine Grove Beach and Balneario de Carolina are also within 1 mile (2 km).

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1144 out of 1686 reviews
Rating 8 - Good. 297 out of 1686 reviews
Rating 6 - Okay. 129 out of 1686 reviews
Rating 4 - Poor. 59 out of 1686 reviews
Rating 2 - Terrible. 57 out of 1686 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

SENNIE ANJANETTE

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
We had cockroaches in our bathroom and our sleeping are. They did move us to another room, which was clean. When I complained, they were very respectful of me and they took off two days worth of resort fees. Very professional and understanding. The hotel furnishings definitely needs updating.
Stayed 4 nights in Feb 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The resort fee is awful
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property are so friendly and welcoming, especially our housekeeper Hilton. Everything is clean and the restaurants are good with excellent service. No complaints, would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the beach easy and convenient access. The pool is awesome as well with a swim up bar.
Stayed 4 nights in Feb 2025

8/10 Good

Cristopher R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent except food. Quality of food at on site restaurants was below average and priced too high.
Stayed 4 nights in Feb 2025

8/10 Good

David

Ok
Stayed 6 nights in Feb 2025

10/10 Excellent

Christos E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There aren't enough good things I can say about this place. Having traveled to Puerto Rico several times before, The Royal Sonesta takes the cake! The staff and kind and accommodating, and the best part was there was no hidden fees or charges when I checked out, like I have experienced many times before at other properties. The complimentary breakfast that was offered for staying in a club room is wonderful. They also provided daily complimentary happy hour drinks and appetizers. The beach and pool are just beautiful. I will definitely be staying there again and will only be staying there!
Stayed 1 night in Feb 2025

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked that there seemed to be enough beach lounger chairs and umbrellas available on the beach everyday!
Stayed 7 nights in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time and everyone was so friendly and accommodating! Every meal was delicious! Clean beautiful beach access and it was a great location! Cvs was right around the corner and a casino a block away! We will be back!
Stayed 3 nights in Feb 2025

10/10 Excellent

João

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well maintained exterior and lobby. Friendly staff made for a very smooth check-in experience.
Stayed 2 nights in Feb 2025

8/10 Good

Burak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in this hotel. Both the beach and the pool area is amazing. There is something for everyone. Spent time at the beach most of the time. Staff was very helpful and we like that there was food and drink service to the beach. Also bar at the pool was amazing. Room was clean and hotel staff was nice and helpful. Only thing is the coffee machine in the rooms probably need an upgrade. It was a Nespresso look alike some cheaper version. It was very clunky and capsules would keep dropping into the used bucket as soon as you put the capsule in. Otherwise no complaints. Water temperature was good but the ocean was too windy and had some passing showers. For those looking for tropical beach calm waters this is not it.
Stayed 4 nights in Feb 2025

6/10 Okay

Bonnie

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
The resort fees are outrageous and overpriced for an old building
Stayed 3 nights in Feb 2025

6/10 Okay

Ann

Travelled with partner
Liked: Staff & service
Not Worth the Price – Disappointing Experience Our stay at the Royal Sonesta was underwhelming and did not justify the high cost. We booked an ocean-view balcony room, which offered a lovely direct view of the beach. However, the balcony itself was disappointingly small—too cramped to accommodate seating, making it essentially unusable. Additionally, while the ocean view was lovely, the sight of neglected, dirty rooftops below was an eyesore. The hotel appeared understaffed. There was no beachside service, and poolside service was scarce, making it difficult to order food or drinks. The beachside bar was closed and under construction so there was constant noise. To make matters worse, a large conference was taking place during our stay, and the attendees dominated the hotel. Their scavenger hunt or group activity was disruptive making it hard for guests looking to relax by the pool or beach. Dining at the on-site Ruth’s Chris Steakhouse was another disappointment. My chopped salad tasted more like coleslaw, and I had to send it back. Additionally, when we requested tap water, we were later surprised to find a $9 charge on our bill. Overall, while the location and beach views were nice, the lack of service, disruptive atmosphere, and disappointing dining experience made this stay not worth the premium price. We would not choose to stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is wonderful!
Stayed 4 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Great

8/10 Good

Gary

Stayed 4 nights in Jan 2025

10/10 Excellent

Joseph

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is awesome with plenty of lounge chairs and access to one of the most beautiful beaches I have seen with just pure sand versus rocks and garbage mixed in. It is an expensive place to stay, no doubt about it. You can save money elsewhere, but it was great. (Drinks at the pool run $15 for just a regular sized drink)
Stayed 4 nights in Jan 2025

10/10 Excellent

Kemp

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great "private" beach area and nice pool and hot tub. Beautiful waterfront location. Several dining options. Very convenient Ubers to OSJ and airport.
Stayed 6 nights in Jan 2025

2/10 Terrible

DOUGLAS

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not customer friendly
Stayed 5 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Xyz
Stayed 4 nights in Jan 2025

10/10 Excellent

luby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, clean, rooms were great . Food on property was amazing. Service was great. Would stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ok for the price point. It’s not a 5 star by any means, but for $450 per night (which is roughly what we paid) it was decent. Easy uber to Old San Juan and the airport. The beach is just ok. Having a Ruth Chris on sight was great. The food there was delicious. The area is safe for two or more females to walk. It’s not a luxurious area at all, but if you want convenience to Old San Juan and the airport, it’s a good choice. If you want a tropical beach vibe, choose another area on the island. We did prefer this hotel over the Fairmont next door. If I did it over again, I’d stay here for two nights to explore old San Juan and then the rest of the time else where in Puerto Rico.
Stayed 5 nights in Jan 2025