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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Hotel with free breakfast, a quick walk to Na Bolom Cultural Museum

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Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

Relax in a spacious room with two beds, a brick-patterned accent wall, and a wooden floor.
Terrace/patio
Flat-screen TV
Terrace/patio
Stylish hallway leading to two guest rooms, 103 and 104.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Cable channels
Daily housekeeping
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

Highlights

Free cots/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hairdryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230

What's nearby

  • Na Bolom Cultural Museum - 7 min walk - 0.6 km
  • Café Museo Café - 8 min walk - 0.7 km
  • Guadalupe Church - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Plaza 31 de Marzo - 10 min walk - 0.9 km

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 92 min drive

Restaurants

  • ‪Pasteleria Candilejas - ‬3 min walk
  • ‪Antojitos la Cheyona - ‬3 min walk
  • ‪Falafel 100% Vegetariano - ‬3 min walk
  • ‪Lum - Casa de Te - ‬3 min walk
  • ‪Yoi Sushi - ‬4 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel near Na Bolom Cultural Museum
Located close to Guadalupe Church and Foro Cultural Kinoki, Hotel Cielo y Selva, San Cristobal de las Casas provides free continental breakfast, a coffee shop/cafe and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • A round-trip airport shuttle (surcharge), tour/ticket information and a 24-hour front desk
  • Smoke-free property, a banquet hall and luggage storage
Room features
All guest rooms at Hotel Cielo y Selva, San Cristobal de las Casas offer amenities, such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Is Hotel Cielo y Selva, San Cristobal de las Casas pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Cielo y Selva, San Cristobal de las Casas?

There is free parking nearby.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Checkout is at noon.

Does Hotel Cielo y Selva, San Cristobal de las Casas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cielo y Selva, San Cristobal de las Casas located?

Located in De Guadalupe, this hotel is within a 10-minute walk of Na Bolom Cultural Museum, Guadalupe Church and Foro Cultural Kinoki. Café Museo Café and Plaza 31 de Marzo are also within 15 minutes.

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Hotel Cielo y Selva, San Cristobal de las Casas Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 56 out of 94 reviews
Rating 8 - Good. 21 out of 94 reviews
Rating 6 - Okay. 12 out of 94 reviews
Rating 4 - Poor. 2 out of 94 reviews
Rating 2 - Terrible. 3 out of 94 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

First time on it and I love the place!
Stayed 1 night in Sep 2024

10/10

.
Stayed 3 nights in Nov 2024

10/10

Stayed 1 night in May 2025

10/10

Personal amable y habitaciones con lo necesario
Stayed 1 night in May 2025

10/10

Me encantó, gran hospedaje, sin duda volveré.
Stayed 3 nights in Apr 2025

10/10

Excelente atención y servicio
Stayed 5 nights in Apr 2025

8/10

Todo bien, el único detalle que le encontré fue que ir el baño de la habitación era demasiado pequeño , pero de ahí todo muy bien.
Stayed 1 night in Apr 2025

10/10

El servicio fue excelente. El personal es muy amable.
Stayed 5 nights in Apr 2025

10/10

Hotel muy lindo!! Me encanta que fue pet friendly, las chicas de recepcion super lindas siempre
Stayed 2 nights in Mar 2025

10/10

Bueno, tranquilo, amables, limpio, acepta mascotas
Stayed 3 nights in Mar 2025

10/10

Muy padre todo muy bien.
Stayed 4 nights in Feb 2025

10/10

Súper todo excelente
Stayed 1 night in Feb 2025

8/10

Todo estuvo bien
Stayed 1 night in Feb 2025

8/10

Fue un viaje de última hora con la familia, el lugar es agradable, cómodo y la atención del personal muy agradable. Responsables con el cuidado del medio ambiente. Nos ofrecieron tours a muy buen precio.
Stayed 3 nights in Jan 2025

8/10

Muy buen hotel mas que nada hablando por la limpieza las personas que hacen la limpieza muy atentas y efectivas en su trabajo y lo que casi no me agrado fue que tarda demasiado el desayuno ya que el mismo recepcionista es el chef pero ante todo eso muy buen hotel
Stayed 3 nights in Dec 2024

2/10

La habitación es muy pequeña, con mucha humedad creada por el baño, la ducha no cuenta con una ventilación apropiada, las paredes con salitre. En mi opinión la habitación fue improvisada, sin suficiente ventilación y la humedad le hacen ser una habitación muy fría y nada cómoda.
Stayed 1 night in Dec 2024

10/10

Muy buen servició
Stayed 5 nights in Nov 2024

10/10

Stayed 2 nights in Nov 2024

8/10

El estacionamiento es en la calle, bajé a desayunar a las 10 no había nada y no sirven más desayuno que fruta y leche
Stayed 1 night in Sep 2024

6/10

Cómoda y relativamente cerca del centro
Stayed 1 night in Sep 2024

10/10

Personal muy amable, ayudaría dar variedad al desayuno aunq por el precio se entiende
Stayed 2 nights in Aug 2024

10/10

Todo muy bien
Stayed 2 nights in Jul 2024

6/10

Problemas como siempre con el check in por parte del hotel y la App porque no aparece el pago y hay que marcar a soporte.
Stayed 1 night in Jul 2024

10/10

Everything was amazing
Stayed 2 nights in May 2024

8/10

Stayed 1 night in Dec 2023