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Four Canoes Hotel

3.0 star property
Eco-certified Rotorua motel in Glenholme with 3 outdoor swimming pools

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December 2024

Photo gallery for Four Canoes Hotel

Public bath
Exterior detail
Premium bedding, blackout curtains, iron/ironing board
Interior
Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Kitchen
    Kitchen
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for NEW Superior Twin

Premium bedding, blackout curtains, iron/ironing board

NEW Superior Twin

Highlights

Patio
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Queen

Premium bedding, blackout curtains, iron/ironing board

Queen Queen

Highlights

Patio
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Room

Premium bedding, blackout curtains, iron/ironing board

Queen Room

Highlights

Patio
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

Premium bedding, blackout curtains, iron/ironing board

Triple Room

Highlights

Patio
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Map
273 Fenton Street, Rotorua, 3010

What's nearby

  • Rotorua Central Mall - 9 min walk
  • Tamaki Maori Village - 14 min walk
  • Polynesian Spa - 15 min walk
  • Rotorua Hospital - 3 min drive
  • Skyline Rotorua - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Ciabatta Bakery - ‬18 min walk
  • ‪Scope Cafe Rotorua - ‬12 min walk
  • ‪Kfc - ‬15 min walk
  • ‪Pizza Hut - ‬8 min walk

About this property

Four Canoes Hotel

Eco-certified motel near Rotorua Central Mall
Located close to Polynesian Spa and Tamaki Maori Village, Four Canoes Hotel provides an outdoor public bath (no minerals), dry cleaning/laundry services and conference space. Stay connected with free WiFi in public areas.
Other perks at this motel include:
  • 3 outdoor pools
  • Continental breakfast (surcharge), a billiards/pool table and smoke-free property
  • Barbecues, luggage storage and multilingual staff
  • Free newspapers, a front desk safe and tour/ticket information
Room features
All 58 rooms boast comforts, such as premium bedding.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Patios, communal kitchens and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 13 to 19 for adults and NZD 10 to 15 for children

Family friendly

  • 3 outdoor pools
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space

Outdoors

  • Barbecue grill

Spa

  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Shared kitchen access

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.25 per cent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 13 to 19 for adults and NZD 10.00 to 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.25 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Four Canoes Hostel Rotorua
Four Canoes Hostel
Four Canoes Rotorua
Four Canoes
4 Canoes Hotel
Four Canoes Hotel Rotorua
Four Canoes Hotel Motel
Four Canoes Hotel Rotorua
Four Canoes Hotel Motel Rotorua

Frequently asked questions

Does Four Canoes Hotel have a pool?

Yes, this property has 3 outdoor pools.

Is Four Canoes Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Four Canoes Hotel?

Check-in start time: 2 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Four Canoes Hotel?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Four Canoes Hotel located?

Located in Glenholme, this eco-certified motel is within a 15-minute walk of Rotorua Central Mall and Tamaki Maori Village. Polynesian Spa and Rotorua Hospital are also within 2 mi (3 km).

Four Canoes Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 51 out of 477 reviews" "
Rating 8 - Good. 125 out of 477 reviews" "
Rating 6 - Okay. 139 out of 477 reviews" "
Rating 4 - Poor. 83 out of 477 reviews" "
Rating 2 - Terrible. 79 out of 477 reviews" "

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

Priya

Stayed 1 night in Jan 2020

8/10 Good

Maree, Whangarei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good price. Clean rooms. Good location. Property is run down...big pot holes in drive and needs painting and maintenance.
Stayed 1 night in Aug 2020

2/10 Terrible

Azeem, Auckland

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst experience I ever had in staying in a hotel. Its old and things are falling apart. Broken draws, no cutlery in the room despite coffee and sugar provided. I was left wondering how would I make coffee or tea. Toilet seat was broken and also the door could not close properly. No parking was available on the site as mostly was occupied by non guests who were attending a function at the hotel.
Stayed 1 night in Jul 2020

8/10 Good

Suzanne

Liked: Staff & service, property conditions & facilities, room comfort
Happy Stay
The room we were checked into was not of an acceptable standard to me so on talking to the lovely receptionist we were offered a different room which was superb.
Stayed 3 nights in Jul 2020

8/10 Good

Bernice

Liked: Cleanliness, room comfort
Foyer very drabb and staff need to be and look more welcoming costs nothing to smile. Comfortable beds, clean. Value for money paid
Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Jul 2020

6/10 Okay

Martin

Travelled with family
This is an inexpensive motel, but I would rather pay a bit more or find another option. Tired and dirty. The sheets were clean but had holes in them, suggestiing they were past their use by date. We were glad to be there only 1 night.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tv not working, cables broken. Difficult to access via phone. Bed was comfortable
Stayed 1 night in Jul 2020

4/10 Poor

Jose, Auckland

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing. Room was still a mess, only had 1 cup and 2 towels knowing that I payed for 4 people to stay. Sheets were dirty, tea and sugar supplies weren’t replenished.
Stayed 1 night in Jul 2020

8/10 Good

Jackie, Auckland

Travelled with family
Liked: Cleanliness, staff & service
Well priced with comfortable beds and clean. I would stay here again
Stayed 1 night in Jun 2020

8/10 Good

Marcus, Auckland

Business traveller
Liked: Cleanliness, staff & service
Decent place, good sized rooms, handy location, a little on the older side but it’s still a good place to stay
Stayed 1 night in Jun 2020

2/10 Terrible

Peter, Auckland

Travelled with partner
Disliked: Amenities, property conditions & facilities
old run down building and looks terrible and didn't feel safe.when staying there.Never going to stay there again
Stayed 1 night in Jun 2020

2/10 Terrible

Tim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor run down facility.
When checking in there was no one around (and this was only at about 6pm). Had to walk around to find someone. The rooms were worn down, they smelt of cigarette smoke. Initially we were put into the wrong room. Very poor and run down accomodation. Only positive was hot water in the shower and Wifi.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
This property is very tired. But in a great locstion close to town
Stayed 1 night in Jun 2020

6/10 Okay

Jacqueline

Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
So on the advertisement when booking it stated there was pool facilities and hot mineral spa which when we arrived were closed due to covid, but there was no notes or pre-warbibgs of this about the closure also our room wasn’t vaccumed and the buffett breakfast was a packed little breakfast. The bathroom smelt of old urination, had a cracked top and the shower had wear and tear damages which was not displayed in the photos when booking. which i believe is false advertisement!
Stayed 1 night in Jun 2020

10/10 Excellent

Jess, Tokoroa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms in superior rooms are great. Guy on desk was fantastic and was great conversation with my daughter
Stayed 1 night in Jun 2020

10/10 Excellent

Jaki, Whakatane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you the stay was great,but couldn't use the pools due to covid19..awesome stay
Stayed 1 night in Jun 2020

4/10 Poor

Business_Travel

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hot shower and good internet. Unfortunately that is where it ends. Run down rooms and smelt of cigarette smoke.
Stayed 3 nights in May 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the property looked worst for wear and tired. Check-in was not very welcoming or informative. Room was as per pictures but heater and TV were not working. Transferred to another room then the fridge wasn't working, this was later replaced. Not a good rest from the party going on next door... And the Cody cans left on my deck.
Stayed 3 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Dirt on the carpet area at top of the stairs that went intouched for three days. A lot of people renting there so was a bit of noise. No cuttlery however, i was told that this was due to covid 19? Dealing with the managers was easy and they were accommodating.
Stayed 2 nights in May 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Short stay
We had a short overnight stay. Checking in at 7pm and gone by 7am. Beds were comfortable. Bathroom was not to standard. shower head was loose from wall. Bathroom door did not close properly. Furniture in room average
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The room and building are in terrible condition and very uncared for. Not at all like the pictures, and not even worth the cheap price. Left early in the morning because I wanted to get out of there
Stayed 1 night in Mar 2020