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DoubleTree by Hilton Rochester

4.0 star property
Hotel with free parking, near Marketplace Mall

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for DoubleTree by Hilton Rochester

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Living area
Premium bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
The price is S$198
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard, One King and One Sofa Bed

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard, Two Double Beds

8.8 out of 10
Excellent
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY

Breakfast included
Parking included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1001)
The price is S$158
includes taxes & fees
20 Jan - 21 Jan
Country Inn & Suites by Radisson, Rochester-Pittsford/Brighton, NY
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About the area

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 2 min drive
  • Tim Hortons Iceplex - 4 min drive
  • University of Rochester - 7 min drive
  • Rochester Institute of Technology - 8 min drive
  • Strong - 10 min drive

Getting around

  • Rochester Station - 17 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Tully's Good Times - ‬12 min walk

About this property

DoubleTree by Hilton Rochester

Upscale hotel near Marketplace Mall
Located close to Tim Hortons Iceplex, DoubleTree by Hilton Rochester provides a free return airport shuttle, a free food/drink shopping service and a terrace. The on-site American cuisine restaurant, Bistro 252, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and motorhome/coach/lorry parking
  • Express check-out, a front desk safe and 7 meeting rooms
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 248 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to 11 PM on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15.50 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro 252
  • Trellis Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 12,480 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15.50 for adults and from USD 8.95 for children
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at DoubleTree by Hilton Rochester?

As of 18 Jan,2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Rochester on 2 Feb,2025 start from S$197.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Rochester pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Rochester?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at DoubleTree by Hilton Rochester?

Checkout is at 11:00 AM.

Does DoubleTree by Hilton Rochester provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 5 AM to 11 PM on request.

Where is DoubleTree by Hilton Rochester located?

Situated near the airport, this hotel is 1.3 mi (2.2 km) from Marketplace Mall and 1.6 mi (2.6 km) from Tim Hortons Iceplex. University of Rochester and Rochester Institute of Technology are also within 6 mi (10 km).

DoubleTree by Hilton Rochester Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 490 out of 1006 reviews" "
Rating 8 - Good. 258 out of 1006 reviews" "
Rating 6 - Okay. 104 out of 1006 reviews" "
Rating 4 - Poor. 85 out of 1006 reviews" "
Rating 2 - Terrible. 69 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shantia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 1 night in Dec 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Thanks
Stayed 3 nights in Jan 2025

10/10 Excellent

Walter, Waldorf

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. I loved my room. It was perfect for my quick overnight stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Keira

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really love the scenery, when you pick the right time to go it truly is such a great place to be.
Stayed 2 nights in Jan 2025

10/10 Excellent

Yaritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
What I Liked - Options for entertainment, Friendly Desk Staff, Layout. What I didn't like: Shower in Room 403 did work and cleaning staff didn't restock coffee cup or grounds
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrina, Norcross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on a short weekend trip. Hotel seems a little dated but was clean, quite and close to eateries and stores
Stayed 3 nights in Dec 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is in desperate need of renovation. It’s no wonder the occupancy was so low. The shower was filthy - floor and hardware were rusted, caulk was orange, they attempted to cover the condition with a bath mat that only created more mold. There was an old room key laying on the floor, evidence of the poor cleaning job between guests. Every single smoke detector in the hallway was ripped off the wall and beeped all night. The TV stopped working. The trash cans outside the hotel were overflowing with trash and cigarette butts left all over. We checked out early and found another hotel.
Stayed 4 nights in Dec 2024

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

francis

Travelled with family
Liked: Cleanliness, staff & service
No coffee available in lobby in the mornings.
Stayed 2 nights in Dec 2024

8/10 Good

Amjed

Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, staff very friendly
Stayed 1 night in Dec 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet place
Stayed 3 nights in Sep 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it there
Stayed 1 night in Dec 2024

4/10 Poor

Evan

Travelled with family
Disliked: Amenities, property conditions & facilities
Heat didn’t work in the room. Apparently it was an issue with the entire hotel. Also, the pool heater wasn’t functional so it wasn’t usable.
Stayed 1 night in Dec 2024

6/10 Okay

Edward, Lewisberry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The simplicity of the exterior and welcoming covered entryway are conveniently surrounded by a large street level parking lot. The registration and service desks are conveniently located a few feet from the main entrance. A few feet further the interior space opens into a spectacular six-stories tall stunning atrium. The atrium is the visual and functional core of this DoubleTree lodging, event and meeting complex. Half of the guest rooms have doors to interior corridors as well as doors and windows overlooking the landscaped atrium with tropical plants and trees. Morning sunlight makes the space even more magical. Today’s hospitality business in the USA is strikingly different than it was decades previously when all-in-one multifunctional properties were established. Properties like this and most moderately priced lodgings now operate with far fewer staff than they did just a few years ago. We, as customers and consumers accept these realities and either accept them or can wish for unrealistic levels of service they knew from the past. I wish our frequent travel included more opportunities to book lodgings in places as inspiring as this Doubletree Hotel in Rochester (actually Henrietta) New York.
Stayed 1 night in Dec 2024

8/10 Good

Brittney

Stayed 1 night in Nov 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was personable
Stayed 2 nights in Nov 2024

8/10 Good

Rosibel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints except we booked the hotel for the indoor warm pool and we couldn’t use it because the pool was extremely cold
Stayed 2 nights in Nov 2024

8/10 Good

Chazmar

Travelled with partner
Very polite staff. Definetly a good stay.
Stayed 2 nights in Nov 2024

8/10 Good

Knam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa, Chittenango

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in with loshanda at reception and she was so wonderful and kind. She helped me and my family so much and even anticipated our needs. She is an absolute asset to the property
Stayed 1 night in Nov 2024