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Excellence Express San Juan del Río

3.0 star property
Hotel in San Juan del Río with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Excellence Express San Juan del Río

Relax by the pool surrounded by a geometric patterned wall and lounge chairs.
Two single beds with wooden headboards and white bedding, complemented by framed forest views and a nightstand with a lamp and phone.
Relax in style with comfortable seating and a vibrant mural in our spacious lobby.
Stroll through the serene courtyard, surrounded by lush greenery and two-story buildings with large windows.
San Juan del Rio Centro de Convenciones offers a sleek, modern facade with a flat roof and expansive windows.

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed, Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Queen Beds

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Free bottled water
Electric kettle
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Handicapped Room

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803

What's nearby

  • Nuestra Senora de Guadalupe Church - 5 min drive - 3.1 km
  • Senor del Sacro Monte Temple - 5 min drive - 3.4 km
  • Fundadores Square - 5 min drive - 3.1 km
  • Cavas Freixenet - 9 min drive - 7.2 km
  • San Gil Golf Club - 15 min drive - 15.5 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 55 min drive

Restaurants

  • ‪Vips - ‬3 min drive
  • ‪La Leyenda - ‬7 min walk
  • ‪Sushi Zú - ‬3 min drive
  • ‪Birria Don Fernando - ‬16 min walk
  • ‪Barbacoa de Hoyo - ‬4 min drive

About this property

Excellence Express San Juan del Río

Property highlights
Take advantage of free continental breakfast, a 24-hour gym and a business centre at Excellence Express San Juan del Río. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sunloungers
  • Free self-parking
  • An electric car charging station, express check-out and luggage storage
  • A front desk safe, a 24-hour front desk and 5 meeting rooms
Room features
All 106 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/cupboards, heating and desks

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (6,491 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday, Saturday and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río

Frequently asked questions

Does Excellence Express San Juan del Río have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 9:00 PM.

Is Excellence Express San Juan del Río pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Excellence Express San Juan del Río?

Self-parking is free at this property.

What time is check-in at Excellence Express San Juan del Río?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Excellence Express San Juan del Río?

Checkout is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Where is Excellence Express San Juan del Río located?

Situated in San Juan del Río, this hotel is within 3 miles (5 km) of Nuestra Senora de Guadalupe Church, Fundadores Square and Senor del Sacro Monte Temple. TecMilenio University San Juan del Rio Campus is 2.6 mi (4.1 km) away.

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Excellence Express San Juan del Río Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 270 reviews
Rating 8 - Good. 71 out of 270 reviews
Rating 6 - Okay. 19 out of 270 reviews
Rating 4 - Poor. 8 out of 270 reviews
Rating 2 - Terrible. 6 out of 270 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Add happy hour with a light dinner/snack Monday thru Friday, even if you raise the price.
Stayed 3 nights in Mar 2025

6/10 Okay

Mariel

Liked: Staff & service
The carpet looks old. We found a little metal on the carpet. It's dangerous if you are bare foot. The only thing that a like is the breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 4 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Quick check in
Stayed 1 night in Aug 2023

8/10 Good

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good overall
Stayed 1 night in Jul 2023

4/10 Poor

CAROLINA

Disliked: Staff & service, property conditions & facilities
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
Stayed 6 nights in Nov 2024

8/10 Good

Muller

It's ok
Stayed 1 night in Dec 2024

6/10 Okay

Nothanael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Stayed 1 night in Oct 2024

8/10 Good

Jacques

Liked: Cleanliness, staff & service, room comfort

Some BOOM noises

Hard to get sleep because just beside industrial park
Stayed 3 nights in Jan 2024

10/10 Excellent

Marlenne Magali

Liked: Cleanliness, staff & service, property conditions & facilities
Excel
Stayed 1 night in Jun 2023

10/10 Excellent

Williams

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante comodo. Nos tocó una noche lluviosa y fría. Pero dormimos muy cómodos y confortables.
Stayed 1 night in Jun 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy atento y servicial, cuartos limpios y ordenados. Hubo una discrepancia en la reservación ya que en sistema se mostraba diferente a lo que reservé pero lo solucionaron de inmediato. En la zona de camas, quizãs más que lámparas de piso o escritorio sería mejor iluminación de techo.
Stayed 1 night in May 2025

10/10 Excellent

Adán

Liked: Cleanliness, staff & service, property conditions & facilities
J
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general es un gran servicio, lo.unico qué debieran modificar en los baños de la habitación es meter cancel en vez de cortina de baño y mejorar la amplitud de los canales de cable.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Sobrepasados

El servicio de desayuno llegó un momento que se vió sobrepasado, por la cantidad de huéspedes que acudían al área de restaurant al mismo tiempo, a pesar de los esfuerzos del personal había varios faltantes en los alimentos.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien las habitaciones y la atención la alberca está limpia. Se sugiere un peldaño más en escalera de alberca. Solo tiene 2 y está muy alto para la salida. O en chapoteadero faltan escalones para entrar. Las habitaciones se sienten un poco encerradas no se puede abrir la ventana aunque sí hay aire acondicionado pero sería mejor para tener ventilación
Stayed 2 nights in Apr 2025

10/10 Excellent

ITZEL

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

HECTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
misma calidad que cuando era de la cadena IHG
Stayed 1 night in Mar 2025

10/10 Excellent

FELIZARDO VERDUZCO

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel e instalaciones, a un precio super accesible!!
Stayed 1 night in Mar 2025

10/10 Excellent

Jose aFranciscp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Plata

Stayed 1 night in Mar 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, servicio y amabilidad.
Stayed 2 nights in Mar 2025