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Hotel Royal William, Ascend Hotel Collection

3.5 star property
Art Deco Québec City hotel in Centre-Ville with a health club

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Royal William, Ascend Hotel Collection

Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The price is S$171
includes taxes & fees
13 Jan - 14 Jan,2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
HDTV
Renovated in 2020
Blackout curtains
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dishwasher
HDTV
Renovated in 2020
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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Pool
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8.6 out of 10, Excellent, (1472)
The price is S$179
includes taxes & fees
9 Jan - 10 Jan,2025
Best Western Plus City Centre/Centre-Ville
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About the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4

What's nearby

  • Quebec City Convention Center - 11 min walk - 1.0 km
  • Quebec City Town Hall - 20 min walk - 1.7 km
  • Quebec Cruise Terminal - 3 min drive - 2.1 km
  • Quartier Petit Champlain - 3 min drive - 2.1 km
  • Château Frontenac - 6 min drive - 2.7 km

Getting around

  • Quebec Palace Station - 14 min walk
  • Jean Lesage International Airport (YQB) - 21 min drive

Restaurants

  • ‪Noctem Artisans Brasseurs - ‬3 min walk
  • ‪Restaurant Saigon Bangkok - ‬2 min walk
  • ‪Korrigane - ‬2 min walk
  • ‪Le Nektar - ‬3 min walk
  • ‪Le Bureau de Poste - ‬2 min walk

About this property

Hotel Royal William, Ascend Hotel Collection

Hotel rejuvenated in 2020 and located near Quebec City Town Hall
Located close to Château Frontenac, Hotel Royal William, Ascend Hotel Collection provides a library, dry cleaning/laundry services and a health club. Adventurous travellers may like the archery at this hotel. Free in-room WiFi and conference space are available to all guests.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and multilingual staff
  • A vending machine, a 24-hour front desk and concierge services
  • A lift, a banquet hall and tour/ticket information
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hotel Royal William, Ascend Hotel Collection have perks, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as free WiFi and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Children's dinnerware and free infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Wardrobes/cupboards, fridges and electric kettles

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 22 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 14.99 to 22 per person

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • Children's dinnerware
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 14.99 to 22 per person
  • Covered self-parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2025-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Frequently asked questions

Is Hotel Royal William, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Royal William, Ascend Hotel Collection?

As of 31 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Royal William, Ascend Hotel Collection on 13 Jan,2025 start from S$171.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Royal William, Ascend Hotel Collection?

Self-parking is available for CAD 22 per day. Limited spots are available.

What time is check-in at Hotel Royal William, Ascend Hotel Collection?

Check-in start time: 4 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Royal William, Ascend Hotel Collection?

Checkout is at 11:00 AM.

Where is Hotel Royal William, Ascend Hotel Collection located?

Located in Centre-Ville, this hotel is within 1 mi (2 km) of Quebec City Town Hall and Château Frontenac. Montmorency Falls is 8.4 mi (13.5 km) away. Quebec Palace Station is 14 minutes by foot.

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 959 reviews" "
Rating 8 - Good. 330 out of 959 reviews" "
Rating 6 - Okay. 94 out of 959 reviews" "
Rating 4 - Poor. 17 out of 959 reviews" "
Rating 2 - Terrible. 11 out of 959 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Travelled with family
Liked: Staff & service, property conditions & facilities
Clean and good location. Some people in alley by the hotel created noise in the early hours
Stayed 3 nights in Dec 2024

6/10 Okay

Ali

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Unfortunately, our experience with the cleaning service was disappointing. Despite requesting a room cleaning, the bedsheets and covers were not replaced, and our used towels and robes were taken without providing replacements. Additionally, after returning to the room with snow on our boots, we noticed salt marks and dirt near the entrance. The cleaners seemed to overlook this and did not clean the floors, leaving us to handle it ourselves. While it only took a couple of minutes to clean, we expected better attention to detail from the housekeeping team.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice room
Stayed 2 nights in Dec 2024

8/10 Good

Keylie

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was excellent
Stayed 3 nights in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. We found the location to be dirty, noisy and unsafe. Uber drivers consistently had a difficult time locating this property which made getting around very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Très belles chambres, douche très propre et lits confortables
Stayed 1 night in Nov 2024

10/10 Excellent

megane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vivek

Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

TULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Florika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leendert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

sylvio

Business traveller
Liked: Property conditions & facilities
Parking is too far and lots of homeless
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay the Hotel Royal William Ascend was good. A few pros and cons: Pros: - Within walkable distance to Old Quebec (20 minute walk) - Located in an "entertainment district" with several food options, nightly life, and bars easily accessible (5 minute walk) without needing to go into Old Quebec. - Underground parking available (across the street). - Spacious, clean, updated rooms. - Friendly, knowledgeable staff - Very quiet (sound proofed rooms, didn't hear anything)! Cons: - Parking was a challenge when we first arrived. There is no parking on site, it is in a garage across the street. The hotel could do a better job of advertising parking options and directing guests. - Some of the hotel/room features advertised were not accurate. There was no bottled water in the room (we had to ask for it), there was no kettle, the gym was really mediocre (it was stated as a "state of the art gym"), the continental breakfast (we only walked by) did not look worth the $15. - The between room cleanings was minimal - bedding, towels, and garages. It would have been nice if they vacuumed the floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Ilia, Winnipeg

Travelled with partner
Liked: Staff & service, property conditions & facilities
We did not like the bassroom, miss safty rails!!!!!!
Stayed 3 nights in Sep 2024

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, dubious breakfast
Great hotel, but the breakfast buffet was drab and unappetizing. For context, it's in a closed room with no windows in the basement rather than the beautiful dining room on the main floor, the meats under the hot plate were fully dried out and leathery, and there was little to no staff, so dirty pans and plates and spatulas remained at the breakfast station the whole time I was there. If you skip their breakfast, you'll have an excellent stay. I love Café Nektar, but friends and family are obsessed with Café Pekoe.
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated spaces, pleasant staff, the restaurant on site was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Marcelo

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Service was great and the rooms are beautiful. However, housekeeping didn't do a good job at cleaning up. The room floor was always dirty
Stayed 5 nights in Sep 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor...floors were finished...I LOVED the inroom coffee--best ever; Room was great...design won over function with the tub/shower but was still terrific. Room was huge; beds were great; lots of English as well as French tv; view was non-existent but not a lot of time staring out the window; area was very good with lots of food and coffee nearby; short walk to old city, even stairs were not bad but the elevator helped once. Can't wait to see the restaurant; could use a bit of a convenience outlet, though the old vending machine next to the ice maker was decent and inexpensive.
Stayed 3 nights in Sep 2024