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Finest Punta Cana by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with outdoor pool

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Finest Punta Cana by The Excellence Collection - All Inclusive

Beach/ocean view
Down duvets, free minibar, in-room safe, free cots/infant beds
Private beach
Down duvets, free minibar, in-room safe, free cots/infant beds
Down duvets, free minibar, in-room safe, free cots/infant beds
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

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Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Junior Suite with Private Pool

View from room

Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View

Down duvets, free minibar, in-room safe, free cots/infant beds

Junior Suite Ocean View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Swim-Up Suite

Resort view

Junior Swim-Up Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

View from room

Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for FREE UPGRADE TO FINEST CLUB FAMILY SUITE

View from room

FREE UPGRADE TO FINEST CLUB FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite Garden Or Pool View

View from room

Junior Suite Garden Or Pool View

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool Garden View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

Down duvets, free minibar, in-room safe, free cots/infant beds

Terrace Suite with Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

View from room

Excellence Club Junior Suite Garden or Pool View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

View from room

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Courtyard view

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Junior Swim Up Suite + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

View from room

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Balcony view

Excellence Club Beachfront Honeymoon Suite with Plunge Pool + 20 OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Down duvets, free minibar, in-room safe, free cots/infant beds

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL OCEAN VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Beachfront Honeymoon Suite with Private Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Courtyard view

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Balcony view

Excellence Club Imperial Suite with Plunge Pool + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Family Suite

Courtyard view

Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 163 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FINEST CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Courtyard view

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE W/ PLUNGE POOL

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Resort view

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Down duvets, free minibar, in-room safe, free cots/infant beds

Excellence Club Two Story Rooftop Terrace Suite W/ Plunge Pool Ocean View + 20% OFF SPA

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Finest Club Beachfront Suite

Down duvets, free minibar, in-room safe, free cots/infant beds

Finest Club Beachfront Suite

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

View from room

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE GARDEN OR POOL VIEW

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Pool Family Suite

View from room

Finest Club Pool Family Suite

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
  • 88 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Finest Club Junior Suite with Private Pool

View from room

Finest Club Junior Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Imperial Family Suite with Plunge Pool

View from room

Finest Club Imperial Family Suite with Plunge Pool

Highlights

Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
  • 232 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Finest Club Beachfront Suite with Private Pool

View from room

Finest Club Beachfront Suite with Private Pool

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Courtyard view

Finest Club Two-Story Rooftop Terrace Suite w/ Plunge Pool

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO FAMILY SUITE

View from room

FREE UPGRADE TO FAMILY SUITE

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
2 bedrooms
Down duvet
Hairdryer
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Finest Club Junior Suite Garden Or Pool View

View from room

Finest Club Junior Suite Garden Or Pool View

Highlights

Private pool
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
Separate bedroom
Down duvet
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Carretera Uvero Alto, Punta Cana, La Altagracia, 23000

What's nearby

  • Sirenis Aquagames Water Park - 13 min walk
  • Macao Beach - 19 min drive
  • Cana Bay Golf Club - 26 min drive
  • Iberostar Golf Course - 27 min drive
  • Arena Gorda Beach - 28 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • ‪Ice & Coffee Shop - ‬14 min walk
  • ‪Lobby Bar - ‬18 min walk
  • ‪Carnival - ‬19 min walk
  • ‪Spoon - ‬16 min walk
  • ‪Wink - ‬16 min walk

About this property

Finest Punta Cana by The Excellence Collection - All Inclusive

Luxury all-inclusive property located in Uvero Alto
Take advantage of a swim-up bar, a coffee shop/cafe and a garden at Finest Punta Cana by The Excellence Collection - All Inclusive. Indulge in a facial, aromatherapy and a massage at the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Pilates classes and fitness classes are offered at the gym; Finest Punta Cana by The Excellence Collection - All Inclusive also has 17 bars and a free children's club. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free valet parking
  • A round-trip airport shuttle (surcharge), massage treatment rooms and a 24-hour front desk
  • Luggage storage, wedding services and outdoor furniture
  • Guest reviews speak highly of the family-friendly amenities, beach locale and pool
Room features
All 455 rooms boast comforts, such as 24-hour room service and free international calls, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling, LED light bulbs and composting
  • Bathrooms with Jetted bath and free toiletries
  • 65-inch Smart TVs with digital channels
  • Eco-friendly cleaning products, free infant beds and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room liquor dispensers

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 restaurants
  • 17 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brass Steakhouse
  • Duke's Lobster & Seafood
  • Lizo
  • Melting Point
  • The Market Kitchen

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On a private beach
  • Outdoor furniture
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (149 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (114 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 238 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Punta Cana
Finest Punta Cana by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Punta Cana by The Excellence Collection - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Finest Punta Cana by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Punta Cana by The Excellence Collection - All Inclusive?

Valet parking is free at this property.

What time is check-in at Finest Punta Cana by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Finest Punta Cana by The Excellence Collection - All Inclusive?

Checkout is at noon.

Does Finest Punta Cana by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 238 per vehicle applies.

Are there all-inclusive benefits at Finest Punta Cana by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. Activities include football, aerobics classes, language classes and more.

Where is Finest Punta Cana by The Excellence Collection - All Inclusive located?

This Uvero Alto property is on the beach, 0.6 mi (0.9 km) from Sirenis Aquagames Water Park, and within 12 mi (20 km) of Macao Beach and Cana Bay Golf Club. Punta Blanca Golf Course is 12.3 mi (19.8 km) away.

Finest Punta Cana by The Excellence Collection - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1108 out of 1511 reviews" "
Rating 8 - Good. 213 out of 1511 reviews" "
Rating 6 - Okay. 100 out of 1511 reviews" "
Rating 4 - Poor. 42 out of 1511 reviews" "
Rating 2 - Terrible. 48 out of 1511 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chase

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2024

10/10 Excellent

Janine

Stayed 5 nights in Oct 2024

10/10 Excellent

Avi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! Definitely coming back. Only feedback is for the night shows. They can improve the lightning, the timing (Make them start at 8:30 pm. 9:30 is too late for fam with kids), and the themes. They can make them a bit more varied
Stayed 7 nights in Dec 2024

2/10 Terrible

SUNG SU, PALISADES PARK

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Mostly not bad but waiter and waitress are terrible
Stayed 8 nights in Oct 2024

10/10 Excellent

Natalie

Stayed 4 nights in Nov 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Larissa

Stayed 5 nights in Nov 2024

6/10 Okay

Alexander, Monroe

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
At check in when we asked for room upgrade we were offered downgrade. Check in conducted by trainee and directed by the managerial woman at the desk. Food was terrible in every place except for Dommo. Not a 5 stars resort.
Stayed 10 nights in Dec 2024

8/10 Good

Khedesha

Stayed 4 nights in Dec 2024

10/10 Excellent

Yi Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Muhammad

Stayed 5 nights in Nov 2024

10/10 Excellent

Igor A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the resort very much and want to come back again!
Stayed 7 nights in Dec 2024

4/10 Poor

Steve

Stayed 6 nights in Nov 2024

10/10 Excellent

Sharon

Stayed 7 nights in Nov 2024

10/10 Excellent

Rawling

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Lisa, SHORT HILLS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and easy get-away.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ebany

Stayed 6 nights in Nov 2024

10/10 Excellent

jordan

Stayed 7 nights in Nov 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot stay for vacation! Wonderful staff and great environment to be in.
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very nice, we booked a room with private pool and ocean view. The shrubbery between the rooms could be improved for better privacy or smoked glass between would be a nice upgrade. View to the ocean from the pool wasn’t there, but sitting on the patio outside you could see it. They removed the hammocks so the pictures were outdated. Could have used a bench inside of the pool to sit on or something to float around the pool on. The drape by the jacuzzi failed to work after we rolled it down. Called for repair and the gentleman didn’t appear to know basic mechanics and was trying to roll the drape by hand causing the cord to get wrapped around it and it would never work like that. I stepped in and assisted while he was calling for help. I rolled the drape up using his ladder to support the other end, using the cord and then it was properly rolled up and ready to hang. He assisted me to hang it and it functioned properly after that. The beach was very clean, yet the peddlers(vendors) were very pushy, saying things cost much more in the shop at the hotel than what they were selling for, this is so untrue. Check the store prices before going for comparison. There were lots of interactions and handoffs, so tipping is rough as we wanted to tip those that provided exceptional service. But such little time with each leave little amount to be thankful for, we probably tipped to much. Food was okay, many foods we thought could have been cold was warm and and same for cold.
Stayed 7 nights in Nov 2024

8/10 Good

Eileen

Travelled with partner
Liked: Amenities, property conditions & facilities
The property was nice! Beautiful landscaping. On hotter days the pool was warmer than the jacuzzi but there was some shaded area near the swim up bars it felt a bit cooler. Only 2 complaints we had on our trip was our room smelled a bit moldy. When we went to their busier restaurants called the brass the service was slow we put our order in 20 mins after we were seated the waiters phone wasn’t working he took our order on a piece of paper. We waited to get our food probably another 30-40 mins we saw the couple aside of us that had come few minutes after us got their food before us and even had their dessert before we even had our entree. My wife thinks they forgot about putting our order in that’s why we had received our food very late. The steak was good but the wait time was too much. I would say for the more popular restaurant although they say you do not need a reservation for them like the surf & turf, brass, the Mexican restaurant and Italian I would try to put in for one because our first night we had to wait an extra 45 mins to get a table to eat at the brass we went to dinner around 7:00pm. Domo there was no wait time that one was a good restaurant too they had a surf and turf entree lobster and beef tendorlin amazing! We went on this trip for my birthday they asked me in our private check in what was the occasion. They told me to pick a restaurant I can pick made a reservation for me sing happy b day the waiters and made a special b day cake!
Stayed 4 nights in Dec 2024

8/10 Good

Anuja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Dimitri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was construction happening the whole time we were there. Every morning we were woken up by construction noise and loud talking. Ordered breakfast the last day and didn’t receive it. I am now headed to the airport to travel all day without eating. Staff is great. Manager seemed bothered by our complaints about construction. We also told him we never received our ordered breakfast and he did or said nothing. Staff is amazing. They should be doing his job.
Stayed 3 nights in Dec 2024

8/10 Good

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024