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"The staff at Hotel Ilaia went out of their way to be friendly and helpful. There uplifting messages on the walks, which the staff lived up to. It was a joy to stay. Highly recommended "

"My family and I had a very cozy stay here for a few nights. We had two rooms, a nice common area and great water pressure in the shower, a treat after an 8 day hike. Sarah was very helpful and was always available to help us"

"Wonderful stay. Basic rooms but fair price and great restaurant "

"I felt like I was at home with Malita and Tito. The hostel was a private little place with a great view of the ocean, and a neat little area for meals. It was exactly what I needed for my first day in country. Malita was very helpful in helping me get supplies for my upcoming backpack in Torres del Paine. She was very patient with my terrible Spanish! "

"Great location and friendly staff!"

"Good hotel, clean and accesible. Located in the main square, is close to all sort of museums, restaurants and shops. "

"Spacious room, great location, breakfast prepared in fridge because early trip/navigation (meeting point round the corner) and smiling staff. Would book again. "

"We had a comfortable room (#3) with a great view of the city. This is a small hostal, very quiet and a short 15 minute walk to downtown. The room was cleaned and beds made every day around 11am. The owner Evelyn was very helpful to us. We were pleased with our stay."

"My wife and I had a Corner Room on the 5th floor overlooking the ocean. The View was beautiful and the room was very comfortable. "