Playa Los Arcos Resort & Spa

4.0 star property
Stylish hotel on the shore with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Los Arcos Resort & Spa

On the beach, sun-loungers, beach umbrellas, beach towels
3 outdoor pools, pool loungers
In-room safe, iron/ironing board, free cots/infant beds
Spa
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Single

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, Ocean View

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Superior Room, 2 Double Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Plasma TV
Hairdryer
Private bathroom
Cable channels
Iron/ironing board
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Map
Olas Altas 380 Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 1 min walk - 0.1 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Malecon - 18 min walk - 1.6 km
  • Conchas Chinas Beach - 4 min drive - 2.0 km

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 28 min drive

Restaurants

  • ‪Pancho's Takos - ‬1 min walk
  • ‪Cuates y Cuetes - ‬2 min walk
  • ‪Lix by Xocodiva - ‬1 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Resort & Spa

Upscale all-inclusive hotel near Playa de los Muertos
Located close to Malecon, Playa Los Arcos Resort & Spa provides a terrace, a bar and a restaurant. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Stay connected with free WiFi in public areas.
You'll also find perks such as:
  • 3 outdoor pools and a children's pool, with sunloungers
  • Babysitting (surcharge), beach towels and wedding services
  • Concierge services, tour/ticket information and a lift
  • Smoke-free property, beach umbrellas and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 162 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free Internet and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch plasma TVs with cable channels
  • Fridges, free infant beds and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mi Pueblito

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos Resort All Inclusive
Playa Los Arcos Resort All Inclusive Puerto Vallarta
Playa Los Arcos All Inclusive Puerto Vallarta
Playa Los Arcos - Resort & Spa All Inclusive Puerto Vallarta
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort All Inclusive
Playa Los Arcos All Inclusive
Playa Los Arcos Spa Inclusive
Los Arcos & Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel
Playa Los Arcos Resort Spa All Inclusive
Playa Los Arcos Resort & Spa Puerto Vallarta
Playa Los Arcos Resort & Spa Hotel Puerto Vallarta

Frequently asked questions

Does Playa Los Arcos Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Playa Los Arcos Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Los Arcos Resort & Spa?

Limited spots are available.

What time is check-in at Playa Los Arcos Resort & Spa?

Check-in start time: 3 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at Playa Los Arcos Resort & Spa?

Checkout is at noon.

Are there all-inclusive benefits at Playa Los Arcos Resort & Spa?

Yes, the property is all-inclusive.

Where is Playa Los Arcos Resort & Spa located?

Nestled on the beach, this Romantic Zone hotel is steps away from Olas Altas Street, Playa de los Muertos and Bay of Banderas. Malecon is 0.9 mi (1.5 km) away.

Playa Los Arcos Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 212 out of 585 reviews" "
Rating 8 - Good. 193 out of 585 reviews" "
Rating 6 - Okay. 90 out of 585 reviews" "
Rating 4 - Poor. 51 out of 585 reviews" "
Rating 2 - Terrible. 39 out of 585 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beach, nightlife, restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole Rachelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spotted this resort on a previous trip and immediately planned a friends trip. The location in the heart of old city is unbeatable. The resort is small but has everything you need. All areas are very very clean. The staff right from check in to check out were so nice. Our whole group loved Alejandro who served us every day. He genuinely loves his job and is so friendly and was always happy to help. The cleaning staff for the room were so kind and top notch. A la carte went 2 nights and it was so tasty! The women cooking eggs in the morning was the best and so nice. She deserves all the tips! The beach set up is great. The man works very hard to set everything up for you and he is super friendly. I give high praise to this budget friendly resort. My only issue was the overwhelming amount of vendors on the beach. We saw the same 15 people 10 times a day asking for us to buy. They did not care if you were talking to someone else or sleeping or reading your book. Unfortunately our group gave up on the beach after two days because of this. I know they are trying to make a living but this was the most persistent and aggressive selling I have seen in all of Mexico Overall 10 out of 10. Thank you for an awesome trip!
Stayed 7 nights in Oct 2024

10/10 Excellent

Wendy, Riverside

Liked: Cleanliness
Stayed 4 nights in Jul 2024

6/10 Okay

kelly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lack of cleanliness around the pool area was disappointing as well as the hallways and the stairwells. Rooms were decent but definitely run down.
Stayed 4 nights in Oct 2024

6/10 Okay

Norman B Aguirre

Travelled with group
Liked: Staff & service
We were not aware this hotel is super gay friendly, every other person was gay. Made us very uncomfortable especially as 2 straight guys getting constantly hit on and stared at, beware if your looking for a party resort. Steer away if you’re straight. They should mention this more often in the actual reviews.

8/10 Good

Sylvia Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and we got to release baby turtles.
Stayed 9 nights in Oct 2024

4/10 Poor

Donna

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Liked the pool Didn't like the choice
Stayed 14 nights in Oct 2024

10/10 Excellent

Mayelice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, my husband and I loved it. Good was very good and cocktail too. Thanks
Stayed 2 nights in Aug 2024

10/10 Excellent

Amarillys

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Shawn, VICTORIA

Travelled with partner
Liked: Cleanliness, staff & service
Los Arcos is a traditional Puerto Vallarta landmark. Super clean, staff are friendly and sincere. It's an older hotel so don't expect bling bling, but at the end of the day the rooms are comfortable, clean and the food is absolutely amazing with a focus on traditional cuisine. Tipping is normal, just remember they will probably not be able to make change at the concierge to smaller pesos. Bring 20' and 50' bills for that cause the staff do deserve tips.... just not 100 pesos tips for every little thing. We will surely return!
Stayed 7 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 5 nights in Sep 2024

10/10 Excellent

Germano Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel.
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great time, we celebrated our wedding anniversary and my birthday. The food was so delicious, we appreciated everything. Highly recommend this place.
Stayed 7 nights in Sep 2024

10/10 Excellent

Uriel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está hermoso en las áreas de afuera, en cuarto está a limpio lo único es que yo me quedé en el cuarto 414 y la puerta esta un poco en malas condiciones… pero el personal súper amable en recepción Luis Miguel tiene un muy buen servicio al cliente y ni se diga de la señora que nos atendía al llegar al restaura súper amable:) recomendado 10 de 10
Stayed 3 nights in Aug 2024

6/10 Okay

Michelle Lillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It took 3 days of cold showers and complaining until we finally got hot water. The "all inclusive" and restaurant options are very misleading! The bar, restaurant and buffet are all the same area. You can order a la carte, but you have to pay half price. The "restaurant" is a 3 course meal that you can only go to with a reservation 24 hours in advance and with a voucher. We only got 2 vouchers for a 10 night stay. Buffet themes / meals were not listed/posted. We had to pay to eat at other restaurants twice because the menu at the buffet was not anything we would/could eat. If we knew in advance, we could have used our "vouchers" for those days. Hours of the pool are only 10am to 10pm. Should be earlier at the very least. Bar and buffet staff were all very friendly and welcoming. View from the dinning area and infinity pool was beautiful...saw many wonderful sunsets over dinner.
Stayed 10 nights in Aug 2024

10/10 Excellent

Victor Hugo, WALWORTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to go with family.
Stayed 9 nights in Aug 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service
Location is really good
Stayed 5 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Staff & service
El servicio al cliente es exelente y los empleados muy amables
Stayed 6 nights in Aug 2024

10/10 Excellent

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Stayed 6 nights in Jul 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our small family had a blast staying at this hotel for a week. Good food, great ambience, nice service. Will be back here in the future for sure.
Stayed 6 nights in Jul 2024

8/10 Good

Lucero

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Side of the hotel we were on needs to be upgraded, furniture and restroom was very outdated and old. Took a while to get warm water in the shower, toilet was clogged although we did not flush toilet paper. Food was delicious, bar hours need to be extended.
Stayed 3 nights in Jul 2024

4/10 Poor

Corinne

Stayed 4 nights in Jul 2024

4/10 Poor

Robin Renay

Stayed 7 nights in Jul 2024

4/10 Poor

Yadira Gallego

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel has ton of mold everywhere. Unsafe and mold is covered by paint
Stayed 7 nights in Jul 2024