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Aston Pontianak Hotel & Convention Center

4.0 star property
Hotel in Pontianak with 2 restaurants and full-service spa

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Photo gallery for Aston Pontianak Hotel & Convention Center

Minibar, in-room safe, desk, free WiFi
Bar (on property)
Outdoor pool
Reception
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Minibar, in-room safe, desk, free WiFi

Junior Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
LCD TV
Minibar
Electric kettle
Coffee/tea maker
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Minibar
Electric kettle
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
LCD TV
Minibar
Electric kettle
Coffee/tea maker
Cable channels
Daily housekeeping
In-room safe
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for ASTON Suite

Minibar, in-room safe, desk, free WiFi

ASTON Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
LCD TV
Minibar
Electric kettle
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Minibar, in-room safe, desk, free WiFi

Family Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Private bathroom
Minibar
Electric kettle
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Jl. Gajah Mada, Gajah Mada 21, Pontianak, West Kalimantan, 78121

What's nearby

  • Gajah Mada Shopping Complex - 2 min walk - 0.2 km
  • Museum Provinsi Kalimantan Barat - 20 min walk - 1.7 km
  • Alun Alun Kapuas - 2 min drive - 1.9 km
  • Ayani Mega Mall - 3 min drive - 2.6 km
  • Danau Sentarum National Park - 8 min drive - 4.8 km

Getting around

  • Pontianak (PNK-Supadio) - 25 min drive

Restaurants

  • ‪Abang Kepiting Restaurant - ‬4 min walk
  • ‪Bakmi Kepiting Oukie - ‬4 min walk
  • ‪Warkop Hijas - ‬5 min walk
  • ‪Bubur Hijas - ‬5 min walk
  • ‪Bakso & Siobi Acin - ‬5 min walk

About this property

Aston Pontianak Hotel & Convention Center

Upscale hotel
At Aston Pontianak Hotel & Convention Center, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Make sure that you enjoy breakfast, lunch and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • ATM/banking services, smoke-free property and a front desk safe
Room features
All 156 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: IDR 137,500 for adults and IDR 68,750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dynasty Restaurant
  • Majesty Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately IDR 137500 for adults and from IDR 68750 for children
  • Airport shuttle fee: IDR 150000 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Aston Hotel Pontianak
Aston Pontianak
Aston Pontianak Hotel
Hotel Aston Pontianak
Aston Pontianak Hotel And Convention Center
Aston Pontianak Hotel Pontianak
Aston Pontianak Hotel & Convention Center Hotel
Aston Pontianak Hotel & Convention Center Pontianak
Aston Pontianak Hotel & Convention Center Hotel Pontianak

Frequently asked questions

Does Aston Pontianak Hotel & Convention Center have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Aston Pontianak Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Aston Pontianak Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at Aston Pontianak Hotel & Convention Center?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Aston Pontianak Hotel & Convention Center?

Checkout is at noon.

Does Aston Pontianak Hotel & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 150000 per vehicle applies.

Where is Aston Pontianak Hotel & Convention Center located?

Situated in Pontianak, this spa hotel is within 1 mile (2 km) of Gajah Mada Shopping Complex, Vihara Bodhisatva Karaniya Metta and Kapuas Indah Building. Museum Provinsi Kalimantan Barat and Taman Alun Kapuas are also within 2 miles (3 km).

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Aston Pontianak Hotel & Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 94 reviews
Rating 8 - Good. 51 out of 94 reviews
Rating 6 - Okay. 14 out of 94 reviews
Rating 4 - Poor. 6 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nur Isabella

Liked: Cleanliness, amenities, property conditions & facilities
Nice place and location. Clean and breakfast is good
Stayed 6 nights in May 2025

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the male staff is very friendly and so nice. The front desk female workers doesnt seem like her jobs. Even the security at front door really nice and doing great customer service. The front desk wont tell you about your buffet if you dont ask and no information about it at all.
Stayed 4 nights in Mar 2024

6/10 Okay

Palanikumar

Liked: Staff & service
Disliked: Property conditions & facilities
Aircon leaking & wifi intermittent
Stayed 2 nights in Oct 2023

8/10 Good

Willem

Liked: Cleanliness, amenities
Nette grote kamer badkamer ook goed behalve schimmel op de kitvoegen
Stayed 6 nights in May 2025

2/10 Terrible

shunichi

Disliked: Cleanliness, staff & service, property conditions & facilities
ボロネーゼフェットチーネを頼んだらカルボナーラフェットチーネが提供された。注文したものと違うと伝えたらthank youとスタッフに言われた。最悪。二度と利用しない。
Stayed 2 nights in Oct 2024

2/10 Terrible

Ming chai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kiam

Stayed 4 nights in Mar 2023

6/10 Okay

Kiam

Stayed 4 nights in Mar 2023

4/10 Poor

Tjiamin

Stayed 2 nights in Nov 2022

8/10 Good

RODERICK

Liked: Staff & service, amenities
Stayed 1 night in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is big but kind of old. We are very happy with room service person Candra Lesmana. He is very helpful and keep our room cleans every day.
Stayed 9 nights in Apr 2022

8/10 Good

TAKUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This isn’t my 1st time staying in Aston ptk.. but this time I had unpleasant experience with one of the front desk staff. I was passing by the front desk with my friends and this staff was abruptly asking me to settle my bills. I wasn’t asked to pay during check in & I wasn’t thinking much about it.. thought that I will clear the bills during check out. However, if there’s a need to remind the guess, shouldn’t it be done in discreet? This is not professional service staff should behaved. I will appreciate if you may want to re trained your service staff to be more tactful & polite. Thank you.
Stayed 3 nights in Feb 2020

4/10 Poor

SHINGYU

Not good

주변이 너무 혼잡하다. 그리 깨끗하지는 않다. 방에 생수가 비치되어 있지 않다. 시끄럽다.
Stayed 1 night in Jan 2020

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nearby shopping center and easy to get meal

good stay and clean
Stayed 1 night in Dec 2019

2/10 Terrible

Puteri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kembali dan kembali lagi

Lokasi strastrategis - breakfast variatif dan cukup enak. Pokoknya.. jika tidak memuaskan, tentu kami tidak berulang kali menginap disini
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Das Personal war sehr freundlich und (zumindest zum sehr großen Teil) auch sehr aufmerksam. Selbst mit dem Frühstück kann man als Europäer recht zufrieden sein, da es neben den lokalen "Klassikern" auch eine für meinen Geschmack ausreichende Auswahl an Speisen gibt. Ich konnte auch den Küchenchef kennenlerne (der im Übrigen auch sehr freundlich und offen war), der mir sagte das man dort auch gerne bereit sei spezielle Wünsche (natürlich mit Voranmeldung und nach Möglichkeit) zu erfüllen (hab ich einmal auch ausprobiert und hat wirklich sehr gut geklappt). Der einzige Punkt der wirklich nicht schön war, war dass wir ein Zimmer ohne (!) irgend ein Fenster oder sonstigen Blick nach draußen hatten. Das Gebäude war wohl ursprünglich als Mall gebaut / konzipiert. Wem das nichts aus macht, wäre wohl zufrieden gewesen, denn das Zimmer war sauber und besonders für den günstigen Preis recht groß. Wir werden dort sicher wieder buchen, aber dann darauf achten, dass wir ein Zimmer mit irgendeinem Blick nach draußen bekommen.
Stayed 5 nights in Apr 2019

8/10 Good

James

Liked: Staff & service, room comfort

Good choice

Very friendly, helpful staff. Provided dinner recommendations and help with taxis. Modestly priced and just around the corner from more expensive hotels.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good size room and very comfortable to move around.
Stayed 5 nights in Mar 2019

8/10 Good

Didiet Tri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamar sangat luas

Kamar luas, ada bathtub dan ruang tamu, sarapan lumayan, akses ke ruang meeting dari kamar agak jauh dan harus berputar
Stayed 4 nights in Mar 2019

8/10 Good

Ahmad

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Mega

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Amin, Rotorua

Liked: Cleanliness, staff & service, room comfort

Good hotel but needs renovations

Hotel is generally good but bathroom shower and floor conditions need renovations. Drake the in showers in unprofessional and leaked and watercfrom shower accumulated near the toilet and could not go through drain due to slope away from the drain. There ya a karaoke bar that plays very loud music and bass till 4 am. Do forget about comfortable sleeping if you are a light sleeper.
Stayed 3 nights in Mar 2019