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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property
Luxury property on the beach, with 6 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, pool loungers
Premium bedding, down duvets, free minibar, in-room safe
Reception
Premium bedding, down duvets, free minibar, in-room safe
Beach/ocean view

Reviews

8.0 out of 10

Very good

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • All-inclusive
  • Breakfast included
  • Spa
The price is S$390
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Luxury Junior Suite Swim Out

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 101 sq m
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Beach/ocean view

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Swim Out Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 484 sq m
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean View Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 319 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Front Swim Out Diamond Club

Terrace/patio

Luxury Junior Suite Ocean Front Swim Out Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 92 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Premium bedding
Separate bedroom
Sofa bed
  • 102 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Luxury Junior Suite

View from room

Luxury Junior Suite

Highlights

Balcony
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Outdoor wedding area

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Pool
Hot tub
Breakfast included
All-inclusive
7.0 out of 10, Good, (1378)
The price is S$368
includes taxes & fees
9 Dec - 10 Dec
Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino
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About the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712

What's nearby

  • Moon Palace Golf Club - 15 min drive - 9.9 km
  • Petempich Bay - 17 min drive - 14.5 km
  • Ventura Park Cancun - 20 min drive - 17.3 km
  • Puerto Morelos Beach - 22 min drive - 19.0 km
  • Puerto Morelos Town Square - 25 min drive - 20.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬16 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬1 min walk
  • ‪The Grill - ‬18 min drive
  • ‪Cusco - ‬19 min drive

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Luxury all-inclusive property near El Tinto Golf Course
Located close to Ventura Park Cancun, Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides free full breakfast, free water park access and 3 swim-up bars. This property is a great place to bask in the sun with a white sand beach, 4 beach bars and sunloungers. Treat yourself to a massage, a body scrub or reflexology at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants, which feature Asian cuisine and more. Yoga classes and fitness classes are offered at the gym; other things to do include volleyball and beach yoga. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with 3 poolside bars and a terrace.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a lazy river, a waterslide and 3 swim-up bars
  • Tennis courts, beach towels and 8 meeting rooms
  • Beach umbrellas, wedding services and a 24-hour front desk
  • A gift shop, ATM/banking services and multilingual staff
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 1005 rooms have comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Frequently asked questions

Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort on 8 Dec,2024 start from S$390.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

This property doesn't offer parking.

What time is check-in at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Checkout is at noon.

Are there all-inclusive benefits at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Yes, the property is all-inclusive. Activities include surfing/body boarding, tennis, volleyball and more.

Where is Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort located?

This Puerto Morelos property is on the beach, 6.6 mi (10.6 km) from El Tinto Golf Course, and within 16 mi (25 km) of Ventura Park Cancun and Puerto Morelos Town Square.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 524 out of 1080 reviews" "
Rating 8 - Good. 255 out of 1080 reviews" "
Rating 6 - Okay. 131 out of 1080 reviews" "
Rating 4 - Poor. 76 out of 1080 reviews" "
Rating 2 - Terrible. 94 out of 1080 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

SEDIGHEH GHOOBDAR

Disliked: Staff & service
Terrible
Stayed 6 nights in Nov 2024

2/10 Terrible

Iman

Disliked: Amenities
Terrible
Stayed 6 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Nov 2024

10/10 Excellent

Lusine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very good experience at this resort. Food was excellent. Staff is friendly and very helpful. Shows were very nice and entertaining. WiFi connection could have been better, but didn’t affect anything major (Royalton app sometimes was difficult to use because of the bad connection).
Stayed 5 nights in Nov 2024

10/10 Excellent

Hila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is the best all inclusive I've been in Cancun traveled with 2 kids 8 & 1.5 ( big gap i know ) both had so much fun! the food is great , the hotel is clean the slides , kids club the pools and beach were amazing and especially the staff , really top notch customer service , highly recommended, we will be back every year ( if not before ), muchas gracias!
Stayed 5 nights in Nov 2024

6/10 Okay

Kelly Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for kids. A bit to Americanized for my liking. Did have a lizard in the room, they sent maintenance instead of changing our room. Biggest complaint was the reservation process was terrible for the restaurants in the evening. That was very frustrating!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many nice pools. Lots of pool beds.
Stayed 5 nights in Nov 2024

2/10 Terrible

DUO MIKA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

gabriella

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
It was kind of a weird experience to be honest. Our daily point of contact gave us wrong info on day 1- We were told we were in "Diamond club" to later be told by multiple pool attendants we were allowed to be in certain pools. We felt pressured to choose the restaurant for the night upon arrival as well so felt rushed in a way. He also forgot to put in our reservation on night 3 and we had to wait 1 hour to be seated. Every single restaurant felt severely under staffed. On day 1 we just wanted a quick lunch after arriving to the hotel, but they don't serve lunch at the sports bar and the bartenders didn't acknowledge us almost at all. (Head down kind of bartender experience.) Bartender told us to put our order in with the host. Every single restaurant the food was unfortunately mediocre. Minus the pizza at the italian restaurant was pretty good. Asking for transportation took so many steps to verify and we never quite had the right info. it was always "Yes come to the lobby" but then no one knowing what the deal was regarding transportation or helping with our room accommodations, which got messed up as well. We reserved a ocean view room and then same POC said we were getting "upgraded" to swim up pool room. The room had zero privacy and no ocean view. Had to ask to change, a 2nd employee told us our POC moved us to this room because the hotel accidentally overbooked the hotel and no ocean view rooms left. We got moved the next day. I wish I had better things to say!
Stayed 5 nights in Nov 2024

6/10 Okay

Abhinav

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bad checkout and agave restraunt management.
Stayed 4 nights in Nov 2024

10/10 Excellent

Arman

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Our stay at Royalton Splash Riviera Cancun was absolutely amazing! From the moment we arrived, the exceptional service made all the difference. Krystel and Alejandro went above and beyond to ensure that every aspect of our visit was perfect. Their warmth, professionalism, and genuine care stood out and made our experience truly unforgettable. The resort itself is stunning, with incredible amenities, delicious food, and pristine surroundings. But it’s the kindness and attentiveness of the staff, especially Krystel and Alejandro, that made our vacation extraordinary. Thank you for making our stay so special—we can’t wait to return! Highly recommend this resort to anyone looking for a luxurious and welcoming all-inclusive experience in Cancun.
Stayed 5 nights in Nov 2024

8/10 Good

tiara renee JOHNSON

Stayed 5 nights in Nov 2024

2/10 Terrible

Faramarz

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disappointed. This was our third time to a Royalton Resort. The service and experience went from great to extremely poor this time. Poor management. The management should all be fired.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely enjoyed my stay. To each its own, you can’t satisfy everybody but I was completely blown away at the property. Krystal ,Luz and Kimbou deserve a raise. They were terrific. The food options were great. A lot to choose from. The room was great and clean. Everybody was friendly by far. I would suggest that during check out time have more representatives .
Stayed 3 nights in Nov 2024

10/10 Excellent

Neelanjna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to chill and relax. Had an amazing experience trying multiple restaurants. Great hospitality by Expedia rep- Krystle. Look forward to booking our next vacation with Expedia again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oksana

Liked: Staff & service, property conditions & facilities
I was stay in there with my friends we love it. It was a great service. Huge pool food was good. Specially Italian restaurant the service was there so good d
Stayed 5 nights in Nov 2024

8/10 Good

mingxing

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the royalton splash! We went for a wedding which was also coordinated flawlessly! The food choices were good and the rooms were cleaned spotless every day :) The resort grounds were clean and the staff were so so so helpful! Shout out to Jonathon at the Expedia desk and shout out to Alfonso at the bar :)
Stayed 4 nights in Nov 2024

8/10 Good

Paul, Melfort

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royalton Splash is a good resort, with great facilities and staff. Our butlers Jorman and Gonzalo were Excellent. The only negatives are the facility is becoming a bit dated and the loyalty program push is unrelenting.
Stayed 7 nights in Nov 2024

8/10 Good

Nisha Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal Pohlenz was our point of contact for this trip. She treated us like family and took really good care. She made sure we were comfortable and made reservations and suggestions that were perfect for our family. I would rate her a 11/10 an extra point for her kind interactions. The other staff and people at the property were okay. Not sure if language was a barrier but because it is a huge property a lot of things are slow. Sometimes the orders never came on time and overall i would rate it a 9/10.
Stayed 5 nights in Nov 2024

8/10 Good

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 5 nights in Nov 2024

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities
I feel like this property is way overpriced . Lazy river wasn’t working, any indoor fun for the kids weren’t included and was super expensive, front dent wasn’t friendly or helpful, however Jon checked in with us daily and was absolutely amazing.
Stayed 10 nights in Nov 2024

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic. I havr to say the waitors in the buffet area were awesome. Food was really good!! Everyone was super nice and helpful.
Stayed 5 nights in Nov 2024