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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
On the beach, white sand, beach cabanas, beach towels
Outdoor spa tub
Lobby
View from room
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
The price is S$696
includes taxes & fees
13 Jan - 14 Jan

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Ocean Front Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

1 King Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Run of House

Premium bedding, down duvets, free minibar, in-room safe

Run of House

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for 2 Double Bed Suite

Premium bedding, down duvets, free minibar, in-room safe

2 Double Bed Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean View King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 44 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

Premium bedding, down duvets, free minibar, in-room safe

Pool View Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 56 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front Private Pool King

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 63 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

Premium bedding, down duvets, free minibar, in-room safe

Tropical View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, free minibar, in-room safe

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

Premium bedding, down duvets, free minibar, in-room safe

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King Swim Out Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Ceiling fan
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

Premium bedding, down duvets, free minibar, in-room safe

Tropical View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Premium bedding
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 7 min drive
  • Gran Coyote Golf - 8 min drive
  • Tres Rios Ecopark - 9 min drive
  • Playa Xcalacoco - 19 min drive
  • Maroma Beach - 20 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Luxury all-inclusive property refurbished in 2022 and located near Quinta Alegría Shopping Mall
Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a free breakfast buffet, a swim-up bar and a poolside bar. With a white sand beach, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a sports massage and a body wrap at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has a corner/local shop, concerts and live shows and a terrace. Stay connected with free WiFi in public areas, and guests can find other amenities, such as designer shops on-site and a coffee shop/cafe.
You'll also find perks such as:
  • An outdoor pool with cabanas, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • Free bike hire, a free beach club on-site and express check-in
  • Evening entertainment, local meal delivery service and wedding services
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 52-inch TVs with cable channels
  • Balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Shopping
  • Spa tub
  • Table tennis

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,747 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (136 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 2 Jan,2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 13 Jan,2025 start from S$696.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 431 out of 695 reviews" "
Rating 8 - Good. 146 out of 695 reviews" "
Rating 6 - Okay. 72 out of 695 reviews" "
Rating 4 - Poor. 27 out of 695 reviews" "
Rating 2 - Terrible. 19 out of 695 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shane Phillip

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Susan, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent adults only resort.
Stayed 7 nights in Dec 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the property was great only complaint is that there beds were really hard with no pillow top to accommodate it. Pool was cold and was not heated at all. Mixology bar made great drinks but smoker never worked while we were staying there also the elevator was out of order. Great customer service the servers went above and beyond. Very clean but small resort
Stayed 5 nights in Dec 2024

8/10 Good

Lauren Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at Zilara. We were upgraded for free to an ocean-view room at check in and the room was very roomy and clean. The bathroom was fully stocked and well laid out. The bed was a little firm for my taste, but nothing too offensive. We found the food selections better than most all-inclusives we have been to. We were there for NYE and they had some great entertainment and a very full buffet. There were some logistical issues with the event, but with a little patience, it was easy to overlook.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kenan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great service, and nice offering make for a fine resort
Stayed 6 nights in Dec 2024

10/10 Excellent

Kaylee Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great vacation at this resort. The food and drinks were good and there were lots of activities by the pool. We just wished we had stayed longer and will definitely come back again!
Stayed 4 nights in Dec 2024

8/10 Good

Maitry

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Kevin Lee, Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really good people. The staff was very attentive. We cant wait to go back.
Stayed 6 nights in Dec 2024

10/10 Excellent

Sergey P

Stayed 9 nights in Nov 2024

10/10 Excellent

Gidaldhy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was really nice and respectful.
Stayed 5 nights in Dec 2024

2/10 Terrible

Celeste Esmeralda

Stayed 5 nights in Dec 2024

6/10 Okay

jessie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff did the best they could. The property is not being maintained. We booked a spa experience that included the hydrotherapy experience and everything was broken. There were no apologies or discount offered. Overall it was disappointing spending our holiday here.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla, Reynoldsburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxation and service does it for me
Stayed 5 nights in Dec 2024

6/10 Okay

Karina

Night shows really poor
Stayed 4 nights in Dec 2024

10/10 Excellent

Nicholas Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not walkable and no shopping ot restaurants around. However, there is really no need to keave the resort. They have anything you could want. Safe, quiet. Staff were great. Pretty good alcohol selection. Food was good over all. Very nice relaxed atmosphere. We really enjoyed our stay.
Stayed 7 nights in Dec 2024

6/10 Okay

Lorenzo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jessica

Stayed 4 nights in Sep 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities
Poolareal like a sportsbar left side crying women (Gymnastik) rightside histeric men with waterball overall bongo jungle music!!! Dinner was funny: no reservation possible 7:30 pm waitinglist kindergarden! We waist our time never again
Stayed 6 nights in Dec 2024

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service
Kind of conflicted about this property. The staff was lovely, the beach sand was nice. The ocean was dark and a bit rough (watch out for jellyfish my husband and i were both stung as were 3 other people we met). If you walk along the beach (go right) about 20 mins, there was a clearer beach. Buffet breakfast was great. BBQ lunch at the pool was good. Lunch at Lola was nice, but the dinner menu was awful. No reservations at Capri (Italian) and there was often a long wait and we didn't get into Tempest for the teppenyaki because reservations were necessary and we never got in. Those are your only choices. Room service was often used and great. There wasn't a lot to do entertainment wise. There's only one big pool and it is really cold. The quiet side is also noisy. Wake up in the dark and run down to secure your chair at the pool or the beach.. that may be the only way you'll get your lounge. Though there is a policy posted that this isn't allowed, it happened every day. The rooms were nice and clean. Loved the rainshower. Sheets were soft. A bigger table inside would be nice if you're doing room service. If you eat outside, just be sure to bring it in, the Coatis will climb up and eat off the table. Overall, it was just ok for the amount we paid. We didn't hate it, we just didn't love it and we don't plan on a return visit.
Stayed 10 nights in Nov 2024

8/10 Good

Pejman

Stayed 4 nights in Oct 2024

10/10 Excellent

DENISE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What am amazing place have no complaints I would highly recommend
Stayed 7 nights in Dec 2024

8/10 Good

shivam

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good place if you’re a bit older couple. Not for young people in mid to late 20’s. Overall the food options were good mostly tropical with decent buffet options and bar was good however many times it would be hard to get a drink that isn’t just like the last drink.
Stayed 4 nights in Dec 2024

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 4 nights in Dec 2024