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Aruma Hotel

3.5 star property
Hotel in Playa del Carmen, steps from Quinta Avenida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aruma Hotel

Sun deck
Desk, laptop workspace, blackout curtains, free WiFi
Desk, laptop workspace, blackout curtains, free WiFi
Rooftop terrace
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
The price is S$82
includes taxes & fees
7 Jan - 8 Jan

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Wardrobe
  • 6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, laptop workspace, blackout curtains, free WiFi

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Blackout curtains
Ceiling fan
Private bathroom
Cable channels
Desk
Wardrobe
  • 6 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Ahava Hotel

Pool
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very good, (213)
The price is S$73
includes taxes & fees
14 Jan - 15 Jan
Ahava Hotel
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About the area

Map
Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Playa del Carmen Main Beach - 5 min walk - 0.5 km
  • Mamitas Beach - 10 min walk - 0.9 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Ilios restaurant - ‬1 min walk
  • ‪Clandestino - ‬1 min walk
  • ‪Tequila Barrel - ‬2 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa del Carmen - ‬1 min walk

About this property

Aruma Hotel

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aruma Hotel provides amenities such as a terrace. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Tour/ticket information, luggage storage and smoke-free property
Room features
All guest rooms at Aruma Hotel have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: MXN 200

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)]
The host will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out fee: MXN 200

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Maya Playa del Carmen
Sasha Hotel Playa del Carmen
Sasha Playa del Carmen
Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico
Aruma Hotel Hotel
Aruma Hotel Playa del Carmen
Aruma Hotel Hotel Playa del Carmen

Frequently asked questions

Is Aruma Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Aruma Hotel?

As of 3 Jan,2025, prices found for a 1-night stay for 2 adults at Aruma Hotel on 7 Jan,2025 start from S$81.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aruma Hotel?

This property doesn't offer parking.

What time is check-in at Aruma Hotel?

Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Aruma Hotel?

Checkout is at noon. Late checkout is available for MXN 200.

Where is Aruma Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Aruma Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 154 reviews" "
Rating 8 - Good. 38 out of 154 reviews" "
Rating 6 - Okay. 23 out of 154 reviews" "
Rating 4 - Poor. 14 out of 154 reviews" "
Rating 2 - Terrible. 17 out of 154 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

XXX

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Briana Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Mercedes

Disliked: Cleanliness, amenities, property conditions & facilities
Arriving at the check-in of this hotel I could feel a strong stench of sewage from the lobby inside. Much worse, there is no elevator, and therefore the lobby is very dirty. Thinking times before booking will make your vacation a nightmare.
Stayed 7 nights in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

2/10 Terrible

Johanna, Faribault

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the most horrible place I have been.
Stayed 3 nights in Mar 2024

4/10 Poor

Jordan

Disliked: Cleanliness, amenities, property conditions & facilities
The code to the door lock malfunctioned multiple times. They didn’t have extra towels to supply when needed. If you just a place to sleep close to 5th street and the beach this is good for that.
Stayed 7 nights in Feb 2024

6/10 Okay

Eugene

Liked: Cleanliness
Very loud music until about 4:30 a.m. I mean VERY loud and I was on the 3rd floor. If you can look (or hear) past that its ok.
Stayed 1 night in Jan 2024

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities
I liked the localization, I didnt enjoy the beach club. I liked the pool, I didnt like the TV was blocked. I liked the food in another hotel, I dint like that it was mandatory to pay for it. I liked the room but the hotel needs general maintenance. Thank you.
Stayed 2 nights in Nov 2023

2/10 Terrible

Owen, Montreal

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style.
Stayed 2 nights in Feb 2023

6/10 Okay

Kathryn

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great staff! Clean rooms but there was a lot of mold on the property, but not in the room. The sliding glass door to the balcony didn’t lock and it was a shared balcony! My friends room had no blanket.
Stayed 1 night in Nov 2022

6/10 Okay

Benett

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there.

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel
Stayed 1 night in Apr 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower wasnr working properly at night i woke up 3 times because of noise you can hear people on the stairs i give them 2 stars couple years ago i stayed there it was much better condition i had to chane room twice to fond descent room one balcony lock was broken amother time safe didnt lock i give them 2 star
Stayed 2 nights in Apr 2022

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2022

4/10 Poor

Caitlin

Travelled with group
Disliked: Cleanliness, property conditions & facilities
I booked 2 rooms 2 weeks in advance only to show up and have them say they overbooked and gave away one room. Upon seeing the room there was mold growing on the bathroom ceiling and around the AC unit.
Stayed 1 night in Jan 2022

6/10 Okay

Valeri

Travelled with partner
Liked: Staff & service
It is good place to stay on the budget. It is outdated and our room smelled old. No elevator in the hotel. Convenient location close to the beach and 5th Ave
Stayed 2 nights in Dec 2021

4/10 Poor

Mayllet

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Book it only if u don't have another option
I stayed at this hotel for 2 nights. The first night, we had to change rooms because the AC was spitting a large amount of water and ice at a plug on the wall. We had a mini swimming pool when we entered to the room. The shower curtain in this room was the cheapest curtain you can imagine. The some of the hooks were missing, so it was very trashy and ghetto specially with the price we paid. Also this hotel had internet issues, so they didn't have internet for my 2 days. I was lucky to have data in my phone. The 2nd room we stayed, was better looking but still too much $ for what we got. There are better and prettier hotels in playa for the same or less money. We had another family (we were 2 adults with out moms) coming up to playa, so we left the hotel and we booked a different one bc I knew it wasn't the best and the non Internet was a big problem. The girls at the reception were nice and always trying to help. I never saw a room like the one they show at these pictures. It is like 2 diff hotels
Stayed 2 nights in Nov 2021

4/10 Poor

Karl

Stayed 1 night in Dec 2021

6/10 Okay

camilo

Disliked: Staff & service, amenities, property conditions & facilities
Terrible cleaning service.
Stayed 5 nights in Nov 2021

6/10 Okay

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
You are what you are paying for, but when I stayed there like 3 years ago the service, the room and the cleanliness was way better. I stayed there before they had the pool. Location is great, but other than that its changed. The front desk agent was too casual and had some friends hanging out with her.
Stayed 2 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near to everything!
This hotel is well located, near to everything, the staff was nice.
Stayed 3 nights in Aug 2021

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021