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Aloft Playa Del Carmen

4.0 star property
Pet-friendly hotel connected to a shopping centre in Playa del Carmen with 2 outdoor swimming pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
55-inch LED TV with cable channels, TV, MP3 dock
Poolside bar
Arcade
Outdoor banquet area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
The price is S$178
includes taxes & fees
10 Jan - 11 Jan

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

View from room

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

55-inch LED TV with cable channels, TV, MP3 dock

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is S$145
includes taxes & fees
7 Jan - 8 Jan
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About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Quinta Avenida - 4 min walk
  • Quinta Alegría Shopping Mall - 5 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a corner/local shop and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A reception hall, smoke-free property and a 24-hour front desk
  • Coworking spaces, a TV in reception and a porter/bellboy
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 167 individually furnished rooms have perks such as 24-hour room service and air conditioning, as well as amenities such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (MXN 200 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 550, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Covered self-parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 550 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Playa Del Carmen?

As of 2 Jan,2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on 10 Jan,2025 start from S$177.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Playa Del Carmen pet-friendly?

Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 550 per pet, per day. Service animals are exempt from fees.

How much is parking at Aloft Playa Del Carmen?

Self-parking is available for MXN 200 per day. Limited spots are available.

What time is check-in at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Playa Del Carmen?

Checkout is at noon.

Where is Aloft Playa Del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 244 out of 343 reviews" "
Rating 8 - Good. 57 out of 343 reviews" "
Rating 6 - Okay. 16 out of 343 reviews" "
Rating 4 - Poor. 11 out of 343 reviews" "
Rating 2 - Terrible. 15 out of 343 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Amenities
Pools are beautiful here and modern hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo hermoso
Stayed 5 nights in Dec 2024

10/10 Excellent

Erik, Montréal

Stayed 7 nights in Nov 2024

8/10 Good

Daehee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness
excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Maurice, Kingston

Travelled with partner
Liked: Amenities, property conditions & facilities
We were assigned a room facing the condo construction site mere feet from our window and we were offered a courtyard facing room when we informed the staff. This meant a much quieter experience which we were thankful for. Room was clean and the staff attentive to our needs. We really enjoyed our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

William Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

VICTOR

Just stayed for 1 night, toilet door was broken, so really hard to use it.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Friendly staff. Grocery store right downstairs. Taqueria Los Chachalacos mucho bueno!
Stayed 6 nights in Nov 2024

10/10 Excellent

Cosmos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
💫
Stayed 2 nights in Nov 2024

10/10 Excellent

Hagen, Sleepy Hollow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it with the top priority being "quiet" and it didn't disappoint. Very new facility and while just one block away from 5th it's in the quieter part of town. With a chain hotel you don't get any of the flair of Mexico but it's convenient, clean, affordable, walkable and - most of all for us - quiet. Great breakfast, too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Drew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanest hotel in Mexico!
Stayed 6 nights in Nov 2024

6/10 Okay

RODRIGO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es súper en cuanto a instalaciones y su terraza es lo mejor. Lo peor es el desayuno. Hay opciones limitadas y faltan proteínas. Algunos días no reponían cosas básicas como Yogurt o Cereales. Tampoco había Bacon o Fiambres de calidad. Y lo peor es un mozo que se hace el simpático el primer día y si no le das propinas todos los demás días te ignora , no saluda y desgarra. Mal para la imagen de Marriott Todo lo demás está ok. El mejor Staff ALMA SANTOS de Recepción
Stayed 3 nights in Nov 2024

10/10 Excellent

adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Nov 2024

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We lived our stay at Aloft Playa Del Carmen. We will go back for sure.
Stayed 2 nights in Nov 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice new and reasonably priced. Modern style. Very close to all the restaurants and shopping on and near Avenida 5. Full grocery store on the bottom floor below the hotel. Rooftop pool and workout area. Not all inclusive.
Stayed 6 nights in Nov 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service
I liked that it was super close to La Quinta Avenida, lots of options to eat nearby, also playa mamitas is walking distance. I feel the shower is not very well thought for elderly. There’s no seat in the shower and no handrail for elders to hold on too. I’ve stayed in other hotels where they have seating in the shower and also hand rail and this is very helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Ana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, nice pool
Stayed 3 nights in Nov 2024

10/10 Excellent

Rui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Easy to walk to shops and dining as well as the beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a beautiful place
Stayed 1 night in Oct 2024

10/10 Excellent

chern

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Alma and Jesus were awesome. Friendly and efficient. Answered all my questions. Hotel is in a perfect location.
Stayed 2 nights in Sep 2024