"I've been coming here for over 30 years. The hotel is showing its age a bit but the location is great, the staff are excellent and the facilities are top quality."

"The shower water could not be adjusted to warm/cold water, so we called the frontdesk and maintenance team helped us solved the issue in 15 mins."

"Please note: the area around the property is safe at night. However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the ..."

"Hotel staff were great especially the concierge and restaurant staff. Helpful and very knowledgeable. Staff spoke English very well my Malay is terrible. Room large and well appointed. Pool nice. I would stay here again. Close to the things I needed."

"Friendly staff. Hotel is a bit dated, but rooms are comfortable. Great buffet."

"Absolutely amazing stay and staff are the best in the world"