8/10 Good
Sangita
18 Nov,2024
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful time at Hotel Heliconias recently. Me and my two best friends came to celebrate my 50th birthday and we can't say enough good things about this hotel, the staff and the exceptional service. From the moment we arrived we were taken care of by Diego and Alejandro. Check in was seamless, the rooms were clean and well equipped, the breakfast was scrumptious and believe me when I say this was the best breakfast of our entire week in Costa Rica.
The service was impeccable. Alejandro took care of booking all of our excursions and made sure we felt at home. The owner Omar made the effort to welcome us to the hotel and provided fresh coconut water for us at the pool. Diego went out of his way to make sure we were comfortable with our stay.
This hotel is different. It is quiet, peaceful, surrounded by natural beauty and you feel at home. I would definitely come back here next time I am in Costa Rica.
Thank you for making our stay very memorable and special.
Sangita
Stayed 3 nights in Nov 2024