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118 Hotel

2.5 star property
Hotel in George Town, steps from KOMTAR

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for 118 Hotel

Desk, free WiFi, bed sheets
Reception
Hallway
Reception
Shower, hair dryer, bidet, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Twin Room

Desk, free WiFi, bed sheets

Standard Twin Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room

Desk, free WiFi, bed sheets

Deluxe Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room

Desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Bidet
Free bottled water
Satellite channels
Desk
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
29 Jalan Dato Keramat, George Town, Penang, 10150

What's nearby

  • KOMTAR - 2 min walk
  • Penang Times Square - 3 min walk
  • Gurney Drive - 2 min drive
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • ‪Four Leaves Bakery - ‬2 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Lé 楽 - ‬3 min walk
  • ‪Good Friends Never Bojio - ‬3 min walk
  • ‪KFC - ‬2 min walk

About this property

118 Hotel

Hotel near KOMTAR
Close to Gurney Drive, 118 Hotel has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, smoke-free property and luggage storage
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at 118 Hotel have perks, such as air conditioning, as well as amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Ceiling fans, limited housekeeping and desks

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [118 Hotel Macalister , 49, Macalister Road, 10400 Penang]
Guests will receive lockbox information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

118 Hotel
118 Hotel Penang
118 Penang
118 Hotel Penang/George Town
118 Hotel George Town
118 George Town
118 Hotel Macalister Penang/George Town
118 Hotel Hotel
118 Hotel George Town
118 Hotel Hotel George Town

Frequently asked questions

Is 118 Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at 118 Hotel?

This property doesn't offer parking.

What time is check-in at 118 Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at 118 Hotel?

Checkout is at noon.

Where is 118 Hotel located?

Located in Downtown George Town, this hotel is steps away from KOMTAR and Hin Bus Depot Art Centre. Penang Times Square and 1st Avenue Mall are also within 5 minutes.

118 Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 35 out of 127 reviews" "
Rating 8 - Good. 63 out of 127 reviews" "
Rating 6 - Okay. 22 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 4 out of 127 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Angel Ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dame bad and dirty, only two bts of water and shower gel, dirty towel
Stayed 2 nights in Jun 2024

10/10 Excellent

Satinder Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to transport hub (KOMTAR) which made it very convenient to go everywhere. The only downside is that the checkin desk is at their sister property about a five minute walk. Also did not notice any elevator. The above two points were not an issue for me but may be a concern for people with mobility issues. The property is well maintained and very clean. Checkin and checkout was very smooth. I enjoyed my stay of four nights and would use them again if need be.
Stayed 4 nights in Nov 2023

4/10 Poor

MOHD ISMI ASWALY

Liked: Cleanliness
Disliked: Staff & service
I have experience staying in self-check in hotels before this, but this one was terrible. Despite having to make 3 rounds in jammed traffic just to find a car park, I also been told to get my room key at the other 118 hotel right once I arrived at the reception counter. Although the uncle who worked at the counter wanted to help me riding his bike, that 118 hotel staff refused and still asked me to get it for myself. Finally I got my room key after having a debate to allow that uncle to ride his bike to do his job.
Stayed 1 night in Oct 2023

8/10 Good

Kim Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Bath towels, hand towels and bath mat. Soap dispenser in shower. Soap bar also provided. Air conditioner, fan, hot water and wifi work well. Don’t forget to flick the switch outside the bathroom to activate the air conditioner and hot water. Water bottles provided. Also water dispenser (cold and hot) near reception with coffee and mugs. Saw umbrellas also. Good movies on TV. Tan (reception lady) very nice and polite. Do try Kuantan rd morning market, Cecil st food court, Friday night market van praagh and Ais Tingkap. Free CAT bus from Komtar around Georgetown, last stop at ferry. Then it starts again at the ferry to Komtar in a slightly different direction due to one war streets. Chowrasta market also has hawker stalls in the alley in the morning. Do not go to New Lane hawker food - overpriced and not the best in flavour. You will not be able to sit unless you buy a drink.
Stayed 2 nights in Jan 2020

10/10 Excellent

Chee Wee

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was that there were no windows in the room. The staff were fantastic and we even stayed an extra night. It was so convenient to everything in downtown Penang.
Stayed 2 nights in Aug 2019

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, enjoyed our stay, thanks. No bottle of water but a water dispenser at the front
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Still okay. Room very small. No hair dryer in the room
Stayed 2 nights in Oct 2018

8/10 Good

Loh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

10/10 Excellent

ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed our stay. Staff are very pleasant helpful and friendly. Its close to all amenities. Good value
Stayed 2 nights in May 2018

8/10 Good

Bridgette, Seremban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and economic hotel
The staff are friendly and helpful. Hotel condition is good and clean. Worth the price. Good for short stay.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good location
Hotel is close to most of the famous eateries. Most are just walking distance from the hotel.
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable stay. Bed is not clean. No parking
Stayed 1 night in Dec 2017

8/10 Good

Cynthia

Stayed 1 night in Sep 2017

8/10 Good

alang, jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gud stay
gud stay
Stayed 1 night in Aug 2017

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Sean, Petaling Jaya

Disliked: Cleanliness, property conditions & facilities, room comfort
My one night stay
Came here due to its location as it is near time square. However, the room is really tiny and towels were not clean (spotted black stain and with holes). Hotel room is warm as we can't keep the air-conditioner on when we are out.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good, very clean and comfortable and located in an area that is well serviced by supermarkets, transport, a variety of food stalls and small cafes, and a laundry across the road. The room was bigger than I expected. Communications were a bit of an issue - I couldn't get any hotel wifi reception on my iPad or mobile phone reception in my room, admittedly not major problems but annoying. I wasn't all that impressed at getting hit with a further 8 ringgit "government tax" on top of what I had already paid with my reservation through Hotels.com. It's only 8 ringgit and perhaps a state tax in Penang (??) but no other hotel I stayed at in Malaysia found it necessary to pull that stunt. All said, it was a good hotel, clean,comfortable and safe and offers great value for money.

10/10 Excellent

Kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday with husband and in-laws
Good value for money. Stayed 3 nights, was on holiday with husband and in-laws. Staff were friendly and helpful. Hot and cold water dispenser in the lobby. Hot shower, air conditioning, TV, good size room. Walking distance to the small local market (Kuantan Market), eateries (on New Lane), shopping malls (M Mall and Penang Times Square) . Easy to get around.

8/10 Good

Verified traveller

Liked: Cleanliness
Nice clean room. Very small space and area to put bags on floor.

6/10 Okay

Verified traveller

Nearby most places
Its a convenient location to be staying on your trip to Penang.

6/10 Okay

mehmet cagri

Disliked: Property conditions & facilities
So so 118
Very small room. No where to put luggages. Complementary coffee at the entrance but only with sugar. Location is central. Wifi was ok but not super.