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Hotel Keen

3.0 star property
Art Deco hotel with free breakfast and 24-hour front desk

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Photo gallery for Hotel Keen

Exterior detail
Reception
Reception
Premium bedding, desk, iron/ironing board, free WiFi
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Cozy Room, 1 Queen Bed

Premium bedding, desk, iron/ironing board, free WiFi

Cozy Room, 1 Queen Bed

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hairdryer
Bathrobes
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

Premium bedding, desk, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Comfy Deluxe 1 King Bed)

7.8 out of 10
Good
(10 reviews)

Highlights

Air conditioning
LCD TV
Renovated in 2022
Premium bedding
Designer toiletries
Hairdryer
Bathrobes
Free bottled water
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
425 High Street, Palo Alto, CA, 94301-1621

What's nearby

  • Stanford Shopping Center - 3 min walk - 0.3 km
  • Stanford Stadium - 19 min walk - 1.7 km
  • Lucile Salter Packard Children's Hospital at Stanford - 20 min walk - 1.7 km
  • Stanford University - 3 min drive - 2.2 km
  • Stanford University Medical Center - 3 min drive - 1.9 km

Getting around

  • Palo Alto Station - 4 min walk
  • San Francisco International Airport (SFO) - 35 min drive

Restaurants

  • ‪Verve Coffee Roasters - ‬1 min walk
  • ‪Salt & Straw - ‬4 min walk
  • ‪The Patio - ‬2 min walk
  • ‪Nola - ‬5 min walk
  • ‪Pho Ha Noi - ‬2 min walk

About this property

Hotel Keen

Hotel remodelled in 2022 and located near Stanford University
Hotel Keen provides amenities, such as free continental breakfast and a free manager's reception. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Express check-out, express check-in and smoke-free property
  • A 24-hour front desk, a porter/bellboy and coworking spaces
  • A water dispenser, multilingual staff and coffee/tea in reception
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Keen have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Partially open bathrooms with designer toiletries and showers
  • 37-inch LCD TVs with premium channels
  • Coffee/tea makers, limited housekeeping and desks

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Wine tasting room

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Built in 2010
  • Communal living room
  • Renovated entire property - April 2022
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 15.00 per day (49 ft away)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

Hotel Keen
Hotel Keen Palo Alto
Keen Hotel
Keen Palo Alto
Hotel Keen Hotel
Hotel Keen Palo Alto
Hotel Keen Hotel Palo Alto

Frequently asked questions

Is Hotel Keen pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 75 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Keen?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at Hotel Keen?

Checkout is at noon.

Where is Hotel Keen located?

Located in Downtown Palo Alto, this hotel is steps from Stanford Theatre and within 3 mi (5 km) of Stanford University and Stanford University Medical Center. Stanford University Arboretum and Stanford Shopping Center are also within 10 minutes. Palo Alto Station is only a 4-minute walk and Menlo Park Station is 26 minutes.

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Hotel Keen Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 261 out of 672 reviews
Rating 8 - Good. 235 out of 672 reviews
Rating 6 - Okay. 98 out of 672 reviews
Rating 4 - Poor. 50 out of 672 reviews
Rating 2 - Terrible. 28 out of 672 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Great property and location
Stayed 1 night in Jun 2025

10/10

Have stayed here a few times while visiting campus. Great location.
Stayed 4 nights in Jun 2025

10/10

Conveniently and centrally located within walking distance to many dining opportunities.
Stayed 3 nights in Jun 2025

10/10

Great place
Stayed 1 night in May 2025

10/10

Excellent service
Stayed 5 nights in Jun 2025

10/10

The hotel is in a very nice area. Check-in was easy. Staff was friendly. The room was a bit small.
Stayed 1 night in May 2025

10/10

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!
Stayed 1 night in Jun 2025

10/10

Great place to stay loved it
Stayed 1 night in Dec 2024

10/10

Excellent hospitality
Stayed 2 nights in Feb 2025

10/10

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.
Stayed 2 nights in Mar 2025

10/10

Good no frills hotel, good price.
Stayed 1 night in Jan 2025

10/10

Clean and convenient
Stayed 1 night in Feb 2025

10/10

Great place for an overnight stay
Stayed 1 night in Jul 2024

10/10

Professional & courteous staff, great accommodations & location
Stayed 1 night in Feb 2024

10/10

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.
Stayed 2 nights in Jul 2024

8/10

Comfortable bed. Our room was in the back of the building and we stayed Saturday night. There must be a club in the block over because load music going until late at night. If you’re a light sleeper ask for a room in the front of the building
Stayed 1 night in Jan 2025

8/10

Simple, clean room and bathroom at a reasonable price. Staff was friendly and helpful.
Stayed 1 night in Jun 2024

10/10

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.
Stayed 2 nights in Apr 2024

10/10

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff
Stayed 2 nights in Feb 2024

10/10

Cute little boutique hotel, and so happy I could bring my dog.
Stayed 2 nights in Nov 2023

10/10

Great location, reasonable cost, friendly staff.
Stayed 2 nights in Oct 2022

10/10

The staff was very accommodatin and friendly.
Stayed 1 night in Jun 2023

10/10

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.
Stayed 1 night in Jun 2023

10/10

This was a great little hotel for my wife and I. It is for sure a “boutique” style hotel. The rooms are small and there is a small inconvenience that you have to walk through the bathroom to exit the room, but for just the two of to spend a quick weekend in Palo Alto together it was GREAT! The hotel is VERY close to University Ave where all the restaurants and bars are. And it is a quick Uber/Lyft ride to shopping and other dining.
Stayed 1 night in Jul 2024

6/10

Okay for our golf purposes
Stayed 1 night in Jun 2024