Authentic Ryokans In Otaru

"I booked a stay of 2 nights and 3 days. The first night I was not satisfied because the food I ordered was not what I ordered and was just regular food. The second night I was satisfied because the food I ordered was what I ordered. The first night's food was cheaper than what I paid for and there was no apology or refund from anyone. Everything else was satisfactory. "

"The onsen is amazing! We had a really good time there. The staff was nice and the food is fresh. "

"hotel didn't provide bus transport to station"

"Exceptional hospitality, food, and amenities - It's a highlight of our trip. When we arrived at property, almost entire staff greeted us on the street by the entrance. Kaiseki meals were wonderful. The second floor recreation room was a happy place to be -Zen garden view, delicious snacks, drinks, and late night soup... The rooms were clean and spacious. Onsen pools were nice, especially the roof top one. We look forward to our next trip there"

"Food could be a little better "

"Good food and service"

"Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave! "

"This was the best hotel experience in our Hokkaido trip! Service was top-notched and the staff was treated you with genuine care, give us home feelings and very patient even if we can’t speak Japanese. Food was freshly and delicious prepared in course for both dinner and breakfast. Private onsen is well-maintained. Definitely will stay again! "