"There was really nothing to dislike. Being literally steps from the train station was the very definition of convenience. Immaculate condition. Plenty of amenities and a staff that could hardly be better. Makes me wish we were staying in Nagano for a longer period of time. The *only* minor inconvenience ..."

"Triple room was spacious for a family, and bath/toilet being seperate was helpful."

"Generally good except for the drinking water replenishment. While I understand that this is a premium spring water offering, the guest should not be deprived of their rightful allocation. My daughter tried to secure the replenishment for the 3rd night on the parent's behalf but was refused and instead, ..."

"Truly one minute from train station, very comfortable, very good breakfast buffet, free ice cream in afternoon, free ramen evening after 21:30, free washing machines with dryers 100 yen per 20 months minutes; separate men’s and women’s onsen very clean. Great value."

"The pillows are a bit uncomfortable for us. Everything else is excellent. We would stay again."

"Very convent to transportation. Lots of eating that were walk as ble"