Overall, the facilities are rather dated and in need of refurbishment. We had problems with the air conditioning units in our room, and to the hotel's credit, they did their best to fix them quickly, and several times during our stay when we would go to the lobby, the staff would ask about our air conditioning. We took a balloon ride one morning and got back to the hotel 15 minutes after the breakfast buffet had ended. At first the front desk agent said that "it's too late", but then called the restaurant and persuaded them to provide us with a makeshift breakfast (breads and fruits). We appreciated this gesture. The other mornings, we made it to the breakfast buffet, which was adequate and included a made-to-order egg/omelette station.
The most disappointing features were that the widows on the back side of our room (#303) faced a trash heap (we kept the curtains closed on this side of the room, and fortunately the other windows looked over the pool area which was attractive), and the small and dated bathroom. The plumbing fixtures had rust stains around them, but generally the bathroom was at least clean.