6/10 Okay
Stacey
3 Nov,2024
Liked: Staff & service
Disliked: Property conditions & facilities
Beautiful property with a nice view being located directly on the beach. However, upon arrival and the duration of my stay there was a sewage smell when I walked into my room. Also there was no hot water so I had to shower with cold water everyday & night which was extremely uncomfortable. One night after calling about it someone came to fix it but that only lasted for one shower afterwards it was back to cold showers. The next time I called to get it fixed, I waited almost an hour before someone came to my room, which was an inconvenience because I needed to get ready to head out. Even then nothing was done about it. The one thing I love to enjoy on vacation is a nice hot shower so the fact that it wasn’t available to me every night was disappointing. Also there were not many enjoyable entertainments at this hotel. Nonetheless, great customer service.
Stacey
Stayed 4 nights in Oct 2024