4/10 Poor
Laneasha
Travelled with group
18 Jan,2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are unaccommodating. The internet is poor in the rooms and limited in the common areas around the property so if you need to access the internet for an extended period forget about it. We were told daily that someone would come fix the internet. I asked for space that I could do some business on my computer, just quiet and good internet access, simple answer was “we don’t have that” as I walked by an empty conference room. The air conditioner in the room might as well been non-existent as the fan is the only breeze and air circulation in the room. And the ceiling fan was missing in the bedroom. My friend’s door lock was not working in the evening and the solution for the problem was “you can’t leave your room” until staff is able to fix it the next day.
The hotel itself is out of the way from major attractions so be prepared to spend for taxi services. I would not use the hotel transportation as it was more than half the price than a local car service. For example, the Rock restaurant will be $200 plus a waiting fee. I found the Paje area is suited better for travelers.
The grounds and entertainment lackluster. The food is fair but lacked options but get there early as birds and flies swarm the dining area but no one seems to acknowledge.
Laneasha
Stayed 3 nights in Jan 2025
