8/10 Good
Christian, Edmonton
14 Nov,2024
Liked: Cleanliness, property conditions & facilities
New hotel. My room was very clean, everything worked well, especially the A/C. Ice machines on every level, some of them not working. Water from the ice machines is drinkable, I had no problems with it. There is a good long rooftop pool, including two smaller pools, two hot tubs and the gym. No showers exist in the pool area, so I guess the sunscreen, hair and sweat ends up in the pools. There is a large pool on the ground level north, but only available for condo inhabitants. The one and only bar/ restaurant is also located on the rooftop. Food and drinks are overpriced. Eat /drink elsewhere, e.g. at Paradise Plaza mall 15 min. walking toward the south. Also a large condominium building construction site next to the hotel on the southside with annoying noise and dust/ dirt in the air from Monday to Saturday. Don't accept a room facing this side. They gave me a room facing the construction first, but accommodated me with a room on the other side after I complained and fought for it. It's disrespectful to the visitor to omit the construction site and to hope they will accept it. The nearest public beach access is ca. 15 min. away walking north on the right next to Grand Velas resort. The area is quiet, exclusive and safe. There are two restaurants next to Hotel Mio, La Isla and Rivera Grill and there is a pharmacy located between them. A taxi ride to Puerto Vallarta (5 diciembre neighborhood) cost you about 250 Pesos, an alternative is Uber or take the ATM bus for 27 Pesos.
Christian
Stayed 10 nights in Nov 2024