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"Superb friendly staff. Great location. All round very good. Rooms are a little old fashioned but this didn’t matter. Staff were outstanding."

"Lovely hotel, fantastic staff so friendly and helpful, great breakfast. Good location being opposite the train station and a short walk to the shops. Would definitely stay again. "

"Love a Sunday night in the toon "

"Lovely hotel with friendly staff. Did not use the spa. The grounds were lovely."

"Saturday night stay, booked standard room it was gorgeous very modern and comfortable. Location is fantastic for some food and drinks round Quayside and then market on the Sunday. Will stay again. "

"Fantastic and beautiful hotel. The decor is very tasteful. Staff amazing. Food delicious. We had room service which for us was a first, food was delivered promptly and hot. Breakfast was excellent only thing i thought was missing was another juice as i cannot have orange and i dont like apple, otherwise I very good selection. Bar was very comfortable and welcoming. Nothing was too much trouble for all the staff. The rooms are lovely, bathroom amazing. Towels changed daily along with coffee refills and bottled water. We also had a nespresso machine in room. "

"A great property with leisure facilities and parking close to Durham (<10 minute drive or park and ride opposite carriageway) Room was lovely but surprised no air conditioning or fridge and it did get a little hot overnight "

"1 night stay with wife and dog Room was beautiful and very well equipped Catered for our dog with some little treats bowl and bed "

"Incredible stay, hotel was modern and had great facilities. Aircon was ice cold which was a pleasure during the heatwave. Bar staff extremely friendly and easy to talk too. "