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"Excellent location with friendly staff"

"The hotel was very modern and stylish. It is located in a park so is very quiet at night. The reception staff was great and efficient. The rooms are big and the beds are huge and very comfortable though maybe a bit too high. There is a big tv, a small fridge, a kettle and tea/ coffee and bottle water available in the room, so it is really above the average 4☆ hotels. The bathroom is spacious with a bathtub which l had requested, so it was fantastic helpful. There is a hairdryer and en iron! So its really above average 4☆ hotel! The only problem l encountered was with a cleaning staff who didn't understand neither German nor English, and seemed a bit annoyed when I asked him to come back later as l was in the middle of a bath, but he didn't come back that day... so maybe a little improvement der, but of course l should have put the do not disturb sign on the door! Otherwise it was a great 4 nights stay in the wonderful city of Hamborg. "

"NICE HOTEL WITH NICE PEPOLE INTERNET PROBLEM"