Cairn Hotel Group, Newcastle-upon-Tyne hotels

" Staff e ceptionally nice and friendly"

"Our budget room was small but clean. We were in the annex over the road and concerns about noise were not founded as we did not return until after midnight. The staff were friendly and helpful. As stated there is limited parking behind the hotel but we were able to park on arrival so all good. "

"Unfortunately it was the coldest night this year and my bedroom heating wasn't working so the lovely woman from reception said i could change room of give me hear heater so i took her heater also there was a very noisy guest who wouldn't shut up but i did get a sleep in the end "

"Great apartment in great house. Everything was comfortable and clean. It had a little kitchenette which we didn't use but it would have been useful for a longer stay. I have marked you down 1 star on Communications as I could find the information regarding check out time on the last day and it was hard to find it online, it said 11am in one place and 12 noon another. I had to go to the Holiday Inn checkout next door and ask them in person. "

"The Carlton is in the process of being renovated. The alternative accommodation across the road was an excellent replacement. Very well presented, clean funky and functional more than adequate for a brief visit. Right in the heart of Jesmond,"