Citadines Connect Fifth Avenue New York

3.5 star property
Hotel with free breakfast, a quick walk to 5th Avenue

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Lobby sitting area
Exterior
Hypo-allergenic bedding, down duvets, in-room safe
Theatre show

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is S$254
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room with Two Double Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Shower/bath combination
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • Rockefeller Center - 5 min walk - 0.5 km
  • Bryant Park - 6 min walk - 0.6 km
  • Broadway - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Grand Central Terminal - 7 min walk - 0.7 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel near 5th Avenue
Located close to Bryant Park and Rockefeller Center, Citadines Connect Fifth Avenue New York provides free on-the-go breakfast, dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and smoke-free property
  • A lift, tour/ticket information and luggage storage
  • A vending machine, free newspapers and a TV in reception
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 124 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.25 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Is Citadines Connect Fifth Avenue New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 24 Nov,2024 start from S$253.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue New York?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Rockefeller Center and Bryant Park. Broadway and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 510 out of 1190 reviews" "
Rating 8 - Good. 349 out of 1190 reviews" "
Rating 6 - Okay. 160 out of 1190 reviews" "
Rating 4 - Poor. 80 out of 1190 reviews" "
Rating 2 - Terrible. 91 out of 1190 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quick 'daddy/daughter' trip and everything was great. Extremely convenient to everything, and the staff was very nice (forgot his name, but the gentleman that helped us store our bags both when we got there before check-in and also after check out while we enjoyed more of the city before leaving for the airport- he said he just started working there, but he was so incredibly nice and helpful). Thank you for a great trip.
Stayed 1 night in Nov 2024

8/10 Good

SAKINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had an enjoyable stay
Stayed 1 night in Nov 2024

8/10 Good

Fay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location.
Stayed 4 nights in Nov 2024

6/10 Okay

Ed

Travelled with partner
It’s an average hotel . Nothing special . Rooms are small . Bathroom is even smaller . Location is fine but if you don’t leave the A/C on you will hear everything outside , trash trucks , workers etc in middle of night . Front desk was friendly , ordered a couple extra pillows , over an hour later , on a slow night mind you , no one showed . Called the front desk to cancel them and all I got was a weak , I’m sorry . Will probably go back to Club Quarters down the block next time given their rates are comparable. It’s a very mid hotel . Vanilla .
Stayed 2 nights in Nov 2024

10/10 Excellent

Neville

Stayed 2 nights in Oct 2024

6/10 Okay

Alfred, Valley Stream

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect location. 8-15 minute walk to most major tourist attractions. Rooms are small, but clean. Front desk staff were very helpful and attentive to all our requests. I’d stay here again!
Stayed 3 nights in Nov 2024

10/10 Excellent

NAOMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location to get the full experience of time square and 5th avenue in New York and it’s within walking distance to Central Park. Room was clean and very comfortable. Exactly what I expected as far as size in NY. The staff was friendly and gave suggestions on things we would enjoy. I’ll be back for another stay and this will be my first choice for all future NY visits.
Stayed 2 nights in Oct 2024

8/10 Good

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Had an amazing stay and place worked out for the night for the NYC Marathon only downside is only one working elevator.
Stayed 1 night in Nov 2024

2/10 Terrible

nilesh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I was put in a room below ground level, which properly should not be given to customers. The room's entrance was blocked with all carts and trash collected from the entire property. The room floor tile joints were black due to the moisture being below ground level. Totally unacceptable. Next day morning, although I was promised to be moved to a better room, the morning front desk person denied that citing a reason that they were fully booked which was not the case. After a lot of reasoning and haggliine, they gave me another room which was much better.
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly. Lobby/check-in area is small and can get a bit claustrophobic where it gets busy. My room was clean and faced inward so there wasn’t any street noise. Free breakfast was fruit and pastries. I only stayed one night so I don’t have a ton to base this review on, but overall it was a pleasant experience and I would book again.
Stayed 1 night in Oct 2024

2/10 Terrible

Hennessy

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is very good. Rooms are quite small but have everything needed. Beds are very comfortable.
Stayed 2 nights in Oct 2024

4/10 Poor

Rosa

Travelled with family
Disliked: Amenities, property conditions & facilities
Rooms don't have much space that you can walk around, no table that you can eat inside the room, and there is a lot of noises by the person clean the rooms because the hallways are very tiny that two people cannot walk at the same time. They stated that they offer free breakfast, but what they provide is just coffee, juice and croissan'wich. They charge too much money for what they can offer to the customer. They were also forced to close because they did not meet the standards previously, and they barely open but the letter from the city is still on the door pending to remove the restriction that they by them. Don't trust the photos that they advertise in the website.
Stayed 4 nights in Oct 2024

2/10 Terrible

anita

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Monarch

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The brfs are very smaller than normal queen size and also the Rooms are so tight, no clost or fridge neither the microwave!
Stayed 2 nights in Oct 2024

8/10 Good

Natash

Liked: Cleanliness, staff & service
The property was fine, bathroom was tiny.
Stayed 2 nights in Oct 2024

2/10 Terrible

IROSHIKA

Disliked: Cleanliness, staff & service, amenities
The front desk manager who doesn’t like to identify himself, but his name is LIMA (sp?) Absolutely the worst!!! Our room didn’t work and his solution was the cancel the reservation and for us to find another hotel with two kids in tow. Great solution! He is not helpful, and thinks because he says things nicely, the or politically correct that the underlining meaning of what he says changes. I would NOT RECOMMEND this place to any families. If your single traveller and it’s just a night stay might be okay.

8/10 Good

Lisa, Portsmouth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in a relatively quiet area. Spacious room by NYC standards. Will stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Houze

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Michiko, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, convenient, very clean, loved that it included breakfast. Would definitely recommend and stay again!
Stayed 1 night in Oct 2024

2/10 Terrible

Rahima

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Despite booking a room for four people, the bed provided was far too small. It was uncomfortable and cramped, making it difficult for everyone to get a good night’s sleep. We expected a setup suitable for our group, but it fell short, leaving us disappointed.
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Staff & service
Good
Stayed 1 night in Oct 2024

4/10 Poor

William

Travelled with family
Disliked: Amenities, property conditions & facilities
Location good, rooms tiny, not clean enough, desk staff good, breakfast included was not any sort of breakfast (deceived!), only one elevator for 22 floors!
Stayed 3 nights in Oct 2024

8/10 Good

Viktoriya, Brooklyn

Travelled with family, Business traveller
1 functioning elevator made it difficult getting around from16 th floor. At breakfast coffee was not available until 30 min later than advertised hours Housekeeping left their cart right outside of room making it difficult maneuvering around with luggage in and out room
Stayed 1 night in Oct 2024