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The Ritz-Carlton, New Orleans

5.0 star property
Beaux Arts New Orleans hotel in French Quarter with a full-service spa

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Terrace/patio
Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
The price is S$458
includes taxes & fees
2 Dec - 3 Dec
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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Courtyard View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, Multiple Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 1 Bedroom

Living room

Premium Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (High Floor)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Club Lounge
  • 260 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hotel Monteleone, New Orleans
Pool
Spa
Pet-friendly
Free WiFi
9.6 out of 10, Exceptional, (1499)
The price is S$292
includes taxes & fees
25 Nov - 26 Nov
Hotel Monteleone, New Orleans

About the area

Map
921 Canal St, New Orleans, LA, 70112

What's nearby

  • Canal Street - 1 min walk
  • Bourbon Street - 2 min walk
  • Caesars New Orleans Casino - 13 min walk
  • Caesars Superdome - 14 min walk
  • Ernest N. Morial Convention Center - 2 min drive

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 20 min drive

Restaurants

  • ‪Bourbon Street Drinkery - ‬4 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Bourbon House - ‬3 min walk
  • ‪Acme Oyster House - ‬4 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

Luxury historic hotel near Bourbon Street
Located close to Canal Street and Caesars New Orleans Casino, The Ritz-Carlton, New Orleans provides a corner/local shop, a terrace and a coffee shop/cafe. Indulge in a massage, a body scrub and a facial at the on-site spa. The on-site American cuisine restaurant, M bistro, offers breakfast, lunch, dinner and children's meals. Free WiFi in public areas is available to all guests, along with a garden and a library.
You'll also find perks such as:
  • An indoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, express check-in and free newspapers
  • A lift, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 528 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
  • Designer toiletries, shower/bath combinations and hairdryers
  • 65-inch Smart TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

English, French, Hindi, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Davenport Lounge
  • M bistro
  • Spa Café

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 33 meeting rooms
  • 35,000 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 August 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 14 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

Does The Ritz-Carlton, New Orleans have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 5:00 PM.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on 2 Dec,2024 start from S$458.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, New Orleans pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 150.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Ritz-Carlton, New Orleans?

Valet parking is available for USD 57 per night.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

What time is check-out at The Ritz-Carlton, New Orleans?

Checkout is at noon.

Where is The Ritz-Carlton, New Orleans located?

This family-friendly New Orleans hotel is located in the historical district, steps away from Immaculate Conception Church, Canal Street and Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 15 minutes. Canal at Dauphine Stop and Canal at Baronne Stop are within a 2-minute walk.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1001 reviews" "
Rating 8 - Good. 143 out of 1001 reviews" "
Rating 6 - Okay. 76 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 21 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael, Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standard of a Ritz hotel was no met in my opinion. Simple things like free wifi are a convenience that should not be an additional charge to a customer in an executive suite. The staff was excellent and welcoming. The outside area was not a safe feeling. Many vagrants that gave the impression of a city in decline. I loved the food and culture of the city. Although my expectations of a Ritz experience was not met.
Stayed 4 nights in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel put us in an upgraded club room, which was great - but the room next door was under construction! We ended up being moved to three other rooms because they kept moving up to smaller rooms. Once settled the club staff were amazing, the lounge had great music, and we were close to the quarter.
Stayed 4 nights in Oct 2024

6/10 Okay

Christine, Fergus falls

Travelled with group
I travel often and have always had great service however, this property was not up to their regular standards. Wait times were unusually long, staff was short tempered and this was the first time I've ever been charged to keep my room until after my spa appointment. Typically when you make an appointment within the facility they try to accommodate rather than charge a half day rate for a few extra hours. We also were not greeted upon check-in, struggled to find the front desk, there was no one help with our luggage, and I didn't see any bottled water even though it was very hot outside. Our spa day seemed rushed and my appointments were not back to back as booked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t write narrative reviews.
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
This was my first experience staying at a Ritz Hotel so my expectations were very high! Our overall experience was awesome, only downside was the rooms mostly the bathroom was very outdated and had paint pealing from the side of the too and side of tub. We went downstairs late to grab a drink and listen to the music and that was awesome! Atmosphere was top notch. We returned for breakfast in the morning and it had really good food too, servers were awesome!
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

LaDarian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

volha

Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 4 nights in Aug 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch. M Bistro is fabulous. The Davenport Lounge band is amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Aug 2024

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The doorman and Council were fantastic. That is all. The rest was underwhelming and a bit unimpressive for a Ritz.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
I love the Ritz
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Shavonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was very nice and everyone was helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Adriana Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a very convenient place to travel to the World War II museum The Cesar Casino And Bourbon Street and all the Delicious restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

andrew, scottdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with an amazing staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn, Malibu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Will stay there again
Stayed 3 nights in Aug 2024

10/10 Excellent

wagner

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place and staff. Surrounding areas are a bit dirty
Stayed 3 nights in Jul 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment that we arrived we were treated wonderfully. Every member of their staff was extremely friendly and polite. My only complaint was the noise (revving of cars) on Canal Street until all hours of the night. Was thankful that I brought my sound machine. But had to move it right next to my bed and turn it up as loud as it would go. And I could still somewhat hear the motorists. Not the hotel’s fault. I would just recommend that you ask for a room on the other side of the hall or a top floor (we were on the 5th)
Stayed 1 night in Aug 2024

10/10 Excellent

Brianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect! We arrived at 7pm. Check in was 4pm. When we entered the room house keeping was cleaning the room! I didn’t like that, because she asked us to step out of the room and she will let us know when she’s done. The television was not working they had another room number and name on the tv screen ! It kelp flashing on and .
Stayed 1 night in Aug 2024

10/10 Excellent

Domenica

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in excellent location walkable to all restaurants and shopping. The trolley is right in front of the hotel all the hotel employees from check-in to dining to housekeeping have been extraordinary away smiling and saying hello.
Stayed 3 nights in Aug 2024

6/10 Okay

Jackie

Travelled with family
Liked: Staff & service
The property was under construction. Access to exclusive rooms are very inconvenient. Lounge was nice for gathering and light snacks only.
Stayed 1 night in Aug 2024